Top Tech Jobs & Startup Jobs in Indianapolis, IN

The Director of Alliances is responsible for building and managing strategic partnerships that drive company growth, especially focusing on Customer Service teams. The role emphasizes performance excellence through enhanced management practices and individual contributor skills development, while collaborating with executive stakeholders and leveraging existing relationships, particularly with Salesforce.

As an Underwriter at Hometap, you will play a critical role in the home equity investment process by assessing applications and properties, making recommendations, and collaborating with cross-functional teams.

As an Experience Researcher, you will conduct both qualitative and quantitative research to provide actionable insights that influence product decisions. Collaborating with cross-functional teams, you will scope, plan, and execute research projects, advocate for user needs, and synthesize insights into reports and presentations that guide product direction.

The Senior Clinical Manager will lead a team of clinical managers to deliver workplace mental health services, ensure high-quality service delivery, and support professional growth through mentoring and training. Responsibilities include quality monitoring, SOP development, and collaboration with operations leadership to enhance service effectiveness.

The Account Executive will generate new business in the Mid Market segment, conduct outreach to leads, and serve as a product specialist, leveraging tools like Salesforce. The role emphasizes a customer-centric approach to close new business and achieve defined metrics.

In the Senior Account Executive, Client Sales role, you will develop account strategies, maintain customer analytics, drive retention and upselling, and coordinate with various internal teams to facilitate customer adoption and growth. You will establish trusted relationships with key stakeholders, secure contract renewals, and report on key metrics to leadership.

The Customer Service Specialist will support customers, agents, and brokers by responding to calls and emails, providing assistance within applications, and ensuring issues are tracked and resolved efficiently. The role requires strong communication skills and the ability to manage multiple tasks while maintaining a focus on customer satisfaction.