Top Tech Jobs & Startup Jobs in Indianapolis, IN

The Senior Clinical Manager will lead a team of clinical managers to deliver workplace mental health services, ensure high-quality service delivery, and support professional growth through mentoring and training. Responsibilities include quality monitoring, SOP development, and collaboration with operations leadership to enhance service effectiveness.

The Account Executive will generate new business in the Mid Market segment, conduct outreach to leads, and serve as a product specialist, leveraging tools like Salesforce. The role emphasizes a customer-centric approach to close new business and achieve defined metrics.

In the Senior Account Executive, Client Sales role, you will develop account strategies, maintain customer analytics, drive retention and upselling, and coordinate with various internal teams to facilitate customer adoption and growth. You will establish trusted relationships with key stakeholders, secure contract renewals, and report on key metrics to leadership.

The Customer Service Specialist will support customers, agents, and brokers by responding to calls and emails, providing assistance within applications, and ensuring issues are tracked and resolved efficiently. The role requires strong communication skills and the ability to manage multiple tasks while maintaining a focus on customer satisfaction.

Ensure customer contacts are addressed, questions are answered, and quality standards are met for each interaction. Responsible for conducting inbound and outbound calls, chats, and emails to provide a positive customer service experience. Stay informed on product updates and department processes to continuously improve. Document all customer interactions and escalate urgent situations to appropriate resources.

The Product Designer at Embroker is responsible for creating and improving user experiences to enhance customer satisfaction. This role involves leading usability tests, designing prototypes, and collaborating with cross-functional teams to deliver valuable business outcomes. Strong communication, a portfolio showcasing design skills, and advanced proficiency in Figma are essential for success in this role.

As a Senior Software Engineer focused on the DNS Platform at Squarespace, you will design and implement backend services, lead the development of new features, and collaborate with cross-functional teams. You should have substantial experience in server-side programming and a strong background in software design.