Top Hybrid Customer Success Jobs
The Enterprise Field Representative plays a crucial role in our sales organization. They will be responsible for prospecting and closing new businesses across a specific region in the largest enterprises.
As an Onsite Clinician for a dedicated customer, provide on-site support and collaborate to curate a mental health strategy, deliver counseling sessions, provide crisis management support, conduct trainings, and maintain compliance.
Provide on-site support and mental health services to employees at a customer location. Offer consultations, training, and critical incident response. Develop understanding of customer benefit ecosystem and provide solution-focused employee mental health consultation. Must have minimum 3 years of post-graduate experience and be licensed to practice psychotherapy in Massachusetts.
As a Workers’ Compensation Underwriter, you will analyze and evaluate work compensation insurance risks to write, retain and grow a profitable book of business.
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The Bilingual (Spanish/English) Customer Support Specialist will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer’s issues, and utilizing troubleshooting, researching, and excellent communication skills to complete each ticket.
The Customer Support Specialist provides support and step-by-step solutions for end-user software-related questions, delivering excellent customer service and support via remote connection over the telephone. They must be engaging, service-oriented, and technically minded to provide the best customer experience.
The Customer Support Specialist will be responsible for delivering excellent customer service and technical support to clients using the ChildPlus software. They will work closely with clients to identify and resolve issues, provide training and guidance, and document all communications. The ideal candidate is a quick learner with strong problem-solving and communication skills.
Seeking senior underwriters with experience in underwriting for Merchant Cash Advance (MCA) businesses. Responsibilities include performing due diligence, analyzing data, collaborating with teams, presenting pricing, and applying underwriting criteria.
The Manager, Private Client Group at Yieldstreet will lead a team of PCG Associates and play a critical role in shaping the first interactions of high-net-worth individuals and corporate executives with the platform. They will focus on education, relationship building, and outbound member engagement to drive growth metrics.
Cat Daddy is growing and seeking a Game Monetization Specialist to join the WWE SuperCard Live Ops team.
Cat Daddy Games is more than just a mobile video game company; we are a passionate and close-knit team of creators. Based in Kirkland, Washington, we combine our innovative spirit with the support and expertise of Take-Two Interactive to push the boundaries of what's possible in the gaming industry. With our focus on live service pro...
Guide customers through the implementation of composable products, advise on future technology and commerce stack, ensure customers implement the business value, collect customer input and requirements for product development, collaborate with different departments.
Seeking a highly motivated and experienced Principal Customer Success Manager to join our Customer Success organization and support our strategic and enterprise customer segment.
The Senior Manager of Strategic Customer Success will be responsible for setting the vision, creating process and best practices, and maintaining deep relationships with cross-functional partners all for the successful retention and growth of our top Strategic Customers.
Oversee the adoption, retention, and satisfaction of high-touch customers in the Mid-Market segment. Coach and develop CS managers and drive process improvement.
Engage with customers for renewals, cross-sell and upsell opportunities, collaborate with multiple teams, enhance renewals process
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