Top Operations Jobs in Detroit, MI

Lead and scale B2C Product Operations covering Help Center, Customer Support, and Marketing Ops. Build teams, systems, SLAs, staffing models, tooling integrations, KPIs, and processes to support 10M+ users. Drive marketing automation, CRM reliability, help center taxonomy, deflection strategies, analytics, and cross-functional programs with Product, Engineering, and Analytics to improve retention, growth, and operational stability.

Lead and manage external contract adjusters for desk and catastrophe property claims. Oversee day-to-day performance, staffing, capacity modeling, file audits, escalations, and metric tracking (turnaround, CSAT, quality). Partner with property leadership to align contractor workflows with internal processes and evolving AI tools.

Drive sales efficiency through data analysis, KPI tracking, forecasting, and sales tool/process optimization. Build dashboards, model forecasts, support deal desk, and work cross-functionally to remove friction and scale sales operations.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

Support field projects across health, agriculture, and education in Sub-Saharan Africa: engage with ministries and donors, build data capture and analysis solutions, train AI for nutrient detection using handheld spectrometers, and design/run national-scale STEM programs and contests. Work will be chosen based on interests and abilities.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Manage and scale operational infrastructure for Global Partnerships and Global Sales. Own deal lifecycle processes, forecasting, reporting, and finance/legal/HR coordination. Build dashboards, enforce data quality, and create standardized playbooks to enable sellers to focus on revenue generation.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Travel extensively to support branches and job sites with operations, logistics, installations, training, and project coordination. Troubleshoot issues, lead escalations, standardize processes, support audits and compliance, and partner with sales, vendors, and customers to ensure operational readiness and continuous improvement across multiple locations.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Lead and scale a unified Revenue Operations function across Sales, Marketing, and Customer Success. Own GTM strategy, forecasting, territory design, quota and compensation, deal desk, GTM systems (Salesforce/HubSpot), quote-to-cash automation, and cross-functional enablement. Build and mentor a global ops team, deliver pipeline and performance insights, and drive change management to improve revenue growth, productivity, and commercial execution.

Lead strategic operational initiatives, optimize processes, and drive cross-functional alignment. Manage complex projects end-to-end, develop KPIs, recommend automation and tools, present findings to executives, mentor team members, and manage vendor relationships to improve efficiency and scalability across the organization.

Investigate card, ACH, and mobile deposit disputes per Reg E, Mastercard and NACHA rules; manage chargeback lifecycle; detect and mitigate fraud through transaction analysis; document audit-ready investigative summaries; and work with AI and other technologies to improve processes within a collaborative operations team.

Own day-to-day commercial operations: manage SOWs and contracts, maintain HubSpot CRM hygiene, issue invoices and track collections, produce recurring performance and forecast/pipeline reports, run OKR reporting cadence, and coordinate partnership pipelines. Identify stalled deals, documentation gaps, and process improvements while partnering with sales, finance, and leadership.

Manage onboarding, policy administration, and bordereaux workflows; ensure data integrity and SLA adherence; produce reports using Snowflake, Power BI, and Excel; collaborate cross-functionally to document SOPs and implement process improvements.

The Revenue Operations Manager will enhance revenue performance, streamline systems, ensure data quality, and drive cross-functional collaboration to support Allium's growth.

The Trading Operations Specialist manages trading operations, monitors accounts, collaborates with teams, and resolves trading issues while providing operational efficiency.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The GTM Strategy & Operations Lead will oversee revenue operations, manage the Salesforce tech stack, drive analytical insights, and enhance team workflows using AI, contributing to Propel's growth.

As a Growth Operations Intern, you'll assist in user acquisition, onboarding, engagement, and retention strategies for an AI infrastructure platform, working with data to drive growth and improve user experience.

The role involves establishing an Enterprise SaaS Revenue Operations function, overseeing revenue forecasting, pipeline analysis, and collaborating across teams to improve processes.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.