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Top Customer Success Jobs in Detroit, MI

962+ Job Results
2 Days Ago
Detroit, MI
Remote
813 Employees
1-3 Years of Experience
813 Employees
1-3 Years of Experience
Other
ModSquad is hiring freelance bilingual Mandarin/English customer support specialists to assist clients with their products through ticket, chat, and phone channels. The role requires a dedicated workspace, quality headset, and computer with Windows 10 or higher.
Top Benefits:
401-K
Company Outings
Dental Insurance
+16 More
2 Days Ago
Detroit, MI
Remote
168 Employees
1-3 Years of Experience
168 Employees
1-3 Years of Experience
Hardware • Healthtech
The Revenue Cycle Specialist will be responsible for submitting claims and invoices, managing payment applications, resolving denied payments, conducting audits, and analyzing accounts for payment issues. Strong analytical and communication skills are important as this role involves direct customer interaction and requires critical thinking to address billing challenges.
2 Days Ago
Detroit, MI
Remote
178 Employees
75K-117K Annually
1-3 Years of Experience
178 Employees
75K-117K Annually
1-3 Years of Experience
Information Technology • Consulting
The BIM Specialist supports the engineering team by virtually constructing buildings and documenting designs. This entry-level role includes learning technology systems, organizing multiple projects, maintaining accurate records, and communicating effectively within teams. The position also involves participation in training programs and indirect mentorship of peers.
2 Days Ago
Detroit, MI
Remote
3,118 Employees
3-5 Years of Experience
3,118 Employees
3-5 Years of Experience
Machine Learning • Cybersecurity
The Customer Success Manager is responsible for driving customer loyalty and successful implementation of Trellix solutions, consulting with customers to promote adoption and retention while managing renewals and identifying upsell opportunities. They serve as the primary post-sale contact and ensure best practices for product usage are adopted.
2 Days Ago
Detroit, MI
Remote
250 Employees
250 Employees
eCommerce • Healthtech • On-Demand • Professional Services • Software
CareRev is inviting potential candidates to join their Talent Community, allowing individuals to be considered for future job openings. Members can submit their resumes to showcase their talents and interests, and they will receive periodic updates from CareRev regarding new job opportunities.
Top Benefits:
401-K
401-K Matching
Company Equity
+38 More
2 Days Ago
Detroit, MI
Remote
124 Employees
3-5 Years of Experience
124 Employees
3-5 Years of Experience
Fintech • Financial Services
As a Customer Success Manager at Candex, you will coordinate client launches and expansions, manage projects, communicate with client teams, and address technical issues. You'll gather necessary materials for a smooth onboarding experience and identify enhancements to meet customer needs.
2 Days Ago
Detroit, MI
Remote
243 Employees
90K-115K Annually
5-7 Years of Experience
243 Employees
90K-115K Annually
5-7 Years of Experience
Healthtech
The Client Success Manager will work with the Product Implementation team to launch software solutions for Operating Rooms, build relationships with hospital staff, train clients, monitor usage, collect feedback, and lead client calls while providing actionable recommendations for improved outcomes and engagement.
Top Benefits:
401-K
Company Equity
Company Outings
+15 More
2 Days Ago
Detroit, MI
Remote
276 Employees
5-7 Years of Experience
276 Employees
5-7 Years of Experience
Fintech • Software • Financial Services
As a Customer Success Manager II, you will enhance customer satisfaction by building relationships, managing renewals, identifying upsell opportunities, and providing customer feedback to improve products. Additionally, you will ensure smooth onboarding through collaboration with sales teams, monitor customer health metrics, and engage in proactive communication.
2 Days Ago
Detroit, MI
Remote
283 Employees
35K-45K Annually
1-3 Years of Experience
283 Employees
35K-45K Annually
1-3 Years of Experience
AdTech • Sales • Automation
The Operations Support Specialist manages client communications through an internal ticketing system, supports digital media buying operations, processes orders for Email marketing campaigns, executes basic SEM tasks, and performs data entry among other tasks to facilitate advertising operations.
2 Days Ago
Detroit, MI
Remote
101 Employees
5-7 Years of Experience
101 Employees
5-7 Years of Experience
Security • Software • Cybersecurity • Data Privacy
As a Customer Success Manager for the Public Sector, you will ensure client retention, understand customer needs, act as a product advocate, work cross-functionally, develop best practices, provide Executive Business Reviews, and mitigate churn, all while enhancing customer engagement with DeleteMe's offerings.
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