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Top Technical Support Jobs
Information Technology • Software
Provide technical support to customers and partners for voice technology solutions, troubleshoot issues, document tickets, and ensure a positive customer experience.
Top Skills:
Helpdesk SoftwareLanSipTroubleshooting ToolsVoipWan
Semiconductor
The EUV Technical Support Engineer provides expertise in resolving machine issues, supports complex repairs, and ensures service actions are safe and efficient while aiming for performance improvements.
Top Skills:
Data Analysis ToolsElectronicsEuv LithographyHydraulicsMechatronicsPneumaticsPresentation SoftwareSemiconductor ProcessesSpreadsheet SoftwareWord Processing Software
Semiconductor • Manufacturing
The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.
Top Skills:
MS OfficePc Troubleshooting
Hardware • Information Technology • Other • Software • Analytics
The Technical Support Analyst ensures high customer satisfaction by resolving client incidents, providing support via phone and email, and improving operational processes. Responsibilities include troubleshooting applications, problem resolution, and maintaining service levels in a 24/7 environment.
Top Skills:
ConfluenceHTMLJIRASaaSSalesforceSQLXML
Cloud • Software • Analytics
Seeking an IT Support Specialist with 4+ years in enterprise LAN/WAN/VPN support, covering Tier II support, troubleshooting, and collaboration with remote teams.
Top Skills:
Active DirectoryAutopilotDhcpDnsForticlientMicrosoft TeamsOffice365RdpSccmServicenowTcp/IpTeamviewerVpnWindows 11
Cryptocurrency
As a Technical Support Engineer, you'll troubleshoot issues, collaborate with Engineering, monitor systems, and improve support practices for customers in Asia.
Top Skills:
APIsGoKubernetesSolidityTypescript
Automotive
Lead and scale IT support functions, drive digital transformation through AI and automation, and enhance customer experience with high-performing teams.
Top Skills:
AIAutomationItilPredictive Analytics
Automotive
The Senior Manager will build and scale IT Support functions, implement AI tools, optimize performance metrics, and lead diverse teams towards exceptional service delivery.
Top Skills:
AIAutomationItilPredictive Analytics
Automotive
Lead Aurora's IT support transformation by embedding AI and automation, coaching global teams, and optimizing service delivery for a seamless employee experience.
Top Skills:
AIAutomationItil
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills:
APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
News + Entertainment
The Senior Technical Support Engineer provides enterprise-level assistance, troubleshooting hardware, software, and network issues while monitoring system health and ensuring timely resolution of incidents.
Top Skills:
AzureLinuxmacOSWindowsMobile Device ManagementMS OfficeNetwork ProtocolsOnedriveSharepoint
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage complex customer issues, work closely with engineering teams, and ensure outstanding customer experiences while participating in after-hours support.
Top Skills:
Ci/CdDockerGitHelmKubernetesLinuxTerraform
New
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eCommerce • Fintech • Payments
Provide technical support to clients, investigate issues, debug SQL queries, communicate solutions, and create documentation. Collaborate with teams to meet customer needs in a timely manner.
Top Skills:
JavaLinuxOracle DbOracle Webcenter CapturePl/SqlRestSoapSQLSql DeveloperUnix
Healthtech • Payments • Software
This role involves supporting client requests related to payment reconciliation, managing projects, and ensuring effective communication between clients and vendors.
Top Skills:
MS Office
Artificial Intelligence • Consumer Web • Wearables
The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.
Top Skills:
FreshdeskIntercomPylonZendesk
Reposted 25 Days AgoSaved
Easy Apply
Easy Apply
Consumer Web • Appliances
The Senior Manager, Field Technical Support oversees post-sales functions, develops regional support strategies, manages service programs, and fosters continuous improvement within service operations.
Top Skills:
HvacMicrosoft SuiteVariable Refrigerant Flow (Vrf) Systems
Semiconductor
The Tech Support Engineer provides escalation support, diagnoses machine issues, creates action plans, performs data analysis, and ensures knowledge transfer to local engineers. Responsible for improving service documentation and mentoring new engineers while maintaining high customer satisfaction.
Top Skills:
MatlabMicrosoft Suite
Cybersecurity
The Senior Technical Support Specialist provides expert support, resolves advanced technical issues, leads escalations, and collaborates across teams to ensure effective solutions, maintaining documentation and SLA compliance.
Top Skills:
BashCRMLinuxmacOSPowershellPythonSupport PlatformsWindows
Hardware • Semiconductor
Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.
Top Skills:
Frequency ReferencesGnssGpsIrigMS OfficeWindowsNtpPtp
Security • Cybersecurity
Provide editorial support for intelligence products, ensuring compliance with various directives, managing content, and collaborating with stakeholders for accurate dissemination of publications.
Top Skills:
Adobe AcrobatAdobe PhotoshopDesktop PublishingHTMLMicrosoft Office SuiteXML
Reposted 3 Days AgoSaved
Information Technology • Software
The role involves delivering post-deployment technical support for Enablon’s platform, troubleshooting complex issues, guiding clients, and supporting mini-projects. It emphasizes strong problem-solving and client communication skills.
Top Skills:
.NetAzure MonitorC#CSSDatadogHTMLJavaScriptSumo LogicXML
Cloud • Software • Analytics
The Senior Technical Support Engineer will diagnose complex performance issues in SaaS applications, collaborate with teams for solutions, mentor junior engineers, and improve support efficiency through runbooks and tools.
Top Skills:
AWSBashCi/CdCloudFormationCloudwatchDatadogEc2EcsEksElbLambdaNew RelicPythonRdsS3TerraformX-Ray
Cybersecurity
Lead a technical support team to resolve complex client issues in cloud security environments, ensuring operational excellence and customer satisfaction.
Top Skills:
APIsAWSAzureAzure DevopsCi/CdCloud SecurityDockerGCPJenkinsJIRAKubernetesSalesforceServicenowSIEMSso
Healthtech
The Technical Product Support Analyst II responds to customer requests, providing technical assistance on software and systems, troubleshooting, documenting issues, and ensuring compliance with company policies.
Top Skills:
Healthcare EdiLinuxMS OfficeSaaSSalesforceWindows
Information Technology
Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.
Top Skills:
Chrome OsJIRALinuxmacOSWindowsSalesforceUnixZendesk
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