Top Technical Support Jobs

Technical Support Analysts provide remote and on-site support for a range of products, requiring technical expertise in various operating systems and networking. They track time, manage tickets, and participate in after-hours support.

The Senior Technical Support Analyst is responsible for providing advanced technical support, overseeing various technologies, and managing customer issues effectively. They must be ready for flexible schedules and have strong communication skills.

The Director of Technical Support will lead a global Tier 1 Technical Support team, defining strategy, improving customer experience, and leveraging AI for operational excellence.

The Senior Federal Technical Consultant provides technical consulting, leads enterprise solution design, and cultivates customer relationships while meeting revenue and satisfaction goals.

The role involves providing Level 1 technical support for customers, focusing on troubleshooting network-related issues, issue triage, and ensuring excellent customer service.

As a Technical Support Specialist, you'll provide technical support to customers, troubleshoot equipment issues, and manage interactions across various channels. You'll document customer interactions, create accounts, and follow established guidelines while ensuring high customer satisfaction.

The Advanced Technical Support Engineer provides exceptional technical support, troubleshooting issues, monitoring the network, and coordinating technician dispatch for timely service resolution.

The role involves analyzing technical and data processing issues, supporting computer systems, improving performance, recommending software, and troubleshooting.

The Director of Technical Support leads the technical support team, driving strategic initiatives, managing performance metrics, and ensuring quality resolution experiences for MSP partners while deploying AI-powered tools.

Provide first-line technical support for desktop systems and applications, troubleshoot issues, assist users, and manage Help Desk requests.

The Technical Support Specialist provides Tier 1 Help Desk support, manages user accounts, tracks issues, and collaborates on application support and documentation.

As a Technical Support Rep II, you will resolve technical inquiries, perform research, provide customer support, and assist in technical writing and training. The role requires interaction with stakeholders and emphasizes strong customer relations.

As a Technical Support Specialist at Legora, you'll deliver exceptional customer service, resolve complex issues, and collaborate with teams to improve user experience, while mastering Legora's platform and creating resources for users.

Provide technical support for customer systems, manage escalations, support installations, and analyze performance data while coordinating between customer and engineering teams.

The role involves providing technical support at customer sites, troubleshooting equipment, documenting improvements, and analyzing performance metrics while acting as a liaison between the customer and engineering teams.

Provide technical support for home appliance and TV products via phone, improve product knowledge, and assist technicians in repairs.

The Technical Support Specialist will troubleshoot technical issues, provide customer support, maintain documentation, and enhance skills for effective service delivery.

As a Technical Support Representative I, you will provide first-level support for technical issues, assist with troubleshooting, document customer interactions, and escalate complex issues when necessary.

The Technical Support Associate provides first-line technical support to enterprise customers, resolving issues via live chat and escalating complex cases as necessary, while documenting solutions and maintaining communication with customers.

Lead and develop a team of Technical Support Engineers, resolving complex issues and driving operational improvements to enhance customer experience.

The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.

Provide on-site technical support including break-fix responsibilities for desktop, network, and mobile devices. Responsibilities include installation, relocation, and asset management of equipment.

Provide technical support for advisory firms and internal partners, resolving complex issues, guiding technology adoption, conducting training, and mentoring team members.

Provide technical support for complex equipment issues, collaborating with teams to resolve escalations, enhance products, and develop troubleshooting tools while coaching less experienced colleagues.

As a Bilingual Technical Support Specialist, you'll troubleshoot and resolve technical hardware/software issues, provide customer support, and ensure satisfaction while maintaining documentation and collaborating with internal teams.