Top Technical Support Jobs

The Technical Support Engineer provides customer support for Accela's solutions, troubleshooting issues, documenting solutions, and collaborating with teams to ensure customer satisfaction.

Lead and mentor a remote support team, optimize operations, ensure client satisfaction, and develop support documentation while collaborating with cross-functional teams.

The Senior Staff Technical Support Engineer will troubleshoot issues, ensure proper deployment of Vocera solutions, and provide excellent customer service while mentoring junior members.

The Technical Support Engineer will troubleshoot complex customer issues, provide technical support, collaborate with teams, and contribute to product improvements and documentation.

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

The Associate Technical Support Specialist provides first-level technical support for hardware and software solutions, assisting customers through various channels, ensuring smooth installations, and collaborating with internal teams.

As a Technical Support Engineer at Orb, you'll resolve customer issues, collaborate with cross-functional teams, enhance support processes, and become an expert on the billing platform, thereby improving customer experience and operational efficiencies.

The Technical Support Engineer diagnoses complex technical problems related to optics, lasers, and electronics, facilitates solutions, and supports new product introductions. Travel is required 30-60%.

Provide hands-on technical support to customers: troubleshoot, reproduce, debug, and resolve issues; run Zoom sessions; educate customers; support sales and customer success; collaborate with developers to identify defects and shape product improvements; improve serviceability, tooling, and knowledge bases; analyze install base risk; and participate in on-call/rotational off-hours support.

Provide customer-facing technical support for an AI-powered code review platform: troubleshoot, reproduce, and resolve complex issues; educate customers; run calls; collaborate with developers to fix defects; improve serviceability and tooling; support sales and customer success motions; and contribute to knowledge bases and continuous improvement.

The Technical Support Intern will assist in device handling, inventory tracking, and deployment support while learning about payment terminals and CRM systems.

The Application Engineer provides pre-sales technical support, manages technical account engagements, and collaborates with R&D and sales to ensure customer satisfaction and successful ESS solution adoption.

As a Client Solutions Engineer, you will bridge customers and product teams, troubleshoot technical issues, and enhance customer experiences with the Omnea platform.

The Systems Support Engineer will manage technology experiences, support user requests, oversee network and access control systems, and coordinate with vendors. Responsibilities include troubleshooting, user setup, network maintenance, and ensuring all tools are functional for team success.

The role involves providing technical support for AspenTech's APC software, troubleshooting customer issues, delivering training, and collaborating across teams to improve customer relations and product quality.

Provide technical support and escalation management for customer etch/PVD equipment, including installations, calibration, Alpha/Beta site testing, ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and field implementation while supporting field engineers and driving improvement programs.

The Systems Engineer supports IT operations by resolving server, desktop, and network issues, manages service requests, and communicates with clients.

This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.

As a Dynamic PC Support Technician, you'll troubleshoot and repair client desktops and laptops, provide customer support, manage service calls, and ensure asset control according to guidelines.

Provide support for desktop and laptop repairs, troubleshoot technical issues, manage service calls, and ensure customer satisfaction.

The Dynamic PC Support Technician provides technical support and repairs for desktops and laptops, ensuring service level agreements are met and customer satisfaction is maintained.

The Dynamic PC Support Technician provides technical support for desktops and laptops, troubleshooting issues, and ensuring customer satisfaction while adhering to service level agreements.

The Dynamic PC Support Technician provides technical support for desktops and laptops, addressing client technical issues and ensuring customer satisfaction with service delivery.

Provide technical support and repair for desktop and laptop clients, ensuring customer satisfaction and timely response to technical issues.

The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and ensuring timely service delivery to clients.