Top Technical Support Jobs

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

As a Technical Support Engineer, you will provide technical support for Extreme products, manage service requests, and assist customers with network configurations while ensuring high customer satisfaction.

Manage technical support for field kiosks, ensure timely dispatch, support agents, and handle escalated cases while monitoring performance.

The Technical Support Engineer II will provide first-level technical support for banking technology platforms, troubleshoot issues, manage support tickets, and ensure high customer satisfaction.

Provide technical support for clients using the Interactive Brokers platforms, troubleshoot issues, and ensure effective communication between clients and internal teams.

As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.

The Technical Support Intern assists the deployment team by managing inventory, handling device deployment requests, troubleshooting hardware issues, and processing client applications.

The Technical Support Specialist provides technical assistance for Leak Defense Systems, troubleshoots issues, trains customers, and documents interactions.

Manage an IT support team, oversee technical support for wireless agents, and improve customer service processes using data analysis.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

The Enterprise Technical Support Engineer will provide high-level support to enterprise customers, troubleshoot complex issues, build documentation, and collaborate with teams to enhance customer experience and product improvements.

As a Customer Engineer, you will drive customer success through onboarding, technical support, product insights, and liaising between customers and engineering teams.

The Technical Support Analyst Intern supports DCIM software implementation, customer inquiries, and data migration tasks. Responsibilities include ticket management, troubleshooting, documentation enhancement, and software testing.

The Technical Support Analyst provides customer support for DCIM software, manages tickets, resolves issues, and collaborates with the engineering team. Responsibilities include data migration, documentation improvement, and customer training.

The Technical Support Specialist provides expert-level customer support for Control4 products and other third-party brands, resolving technical issues and creating documentation.

As a Technical Support Engineer, you will troubleshoot technical issues, develop support tools, and enhance customer experience using Laravel.

The Technical Support Engineer will provide support for Broadcom's mainframe products, troubleshoot complex issues, manage cases, and collaborate with teams. Responsibilities include analyzing documentation, offering customer guidance, and maintaining product knowledge.

Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.

Provide technical support for complex equipment malfunctions, collaborate with Field Service Operations and engineers, and develop solutions to enhance product performance.

The role involves providing customer support, integrating products, diagnosing technical issues, and collaborating with internal teams to enhance product offerings.

The VP, Technical Support Engineering oversees Slack's global support strategy, ensuring exceptional customer experiences and operational excellence across teams.

As a Technical Support Engineer, you will provide expert troubleshooting, customer support, and guidance on Salesforce technology to resolve technical issues and enhance user adoption.

As a Product Support Specialist, provide expert technical support for medical devices, troubleshoot hardware and software issues, and ensure customer satisfaction through effective communication.

The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.