Top Technical Support Engineer Jobs

The Technical Support Engineer will provide technical assistance and troubleshooting for UFACTORY's robotic arms and their software, enhance technical documentation, and support customer inquiries regarding SDK and APIs.

The Senior Technical Support Engineer resolves complex product issues for clients, provides Tier 3 support, and collaborates with engineering teams to analyze and troubleshoot escalated cases.

The Technical Support Engineer role involves leading incident management, troubleshooting technical issues, and collaborating with various teams to enhance customer satisfaction through effective support.

The AI-Native Technical Support Engineer will handle customer support for NavPro, using AI tools to resolve issues, document incidents, and improve support workflows. Responsibilities include diagnosing technical issues, escalating to engineering when necessary, and maintaining a knowledge base.

The Technical Support Engineer provides high-quality customer support, troubleshooting LayerZero products, resolving issues, and documenting solutions while collaborating with various teams.

Lead the L2 technical support team; manage service requests, install software and hardware, document processes, and support end-user systems.

Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.

As a Technical Support Engineer, you will resolve complex technical issues, collaborate with engineering, and enhance user experience through documentation and tool improvements. You will handle customer inquiries, debug issues, and monitor user-generated content for compliance.

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.

The Technical Support Engineer assists customers with packaging technology issues, provides training, resolves mechanical/software problems, and maintains a solutions database.

As a Technical Support Engineer at Axon, you will troubleshoot and resolve technical issues in a complex SaaS environment, collaborating with cross-functional teams to ensure operational excellence and customer satisfaction.

The Technical Support Engineer 2 resolves complex issues in Windows and Linux environments, manages virtual infrastructures, and provides customer support while adhering to SLAs in a multi-data center setup.

As a Technical Support Engineer, you'll assist users with issues, improve documentation, and support scalable processes while gaining expertise in GitOps and Kubernetes.

The Technical Support Engineer will provide Level 1 support for robotic systems, troubleshooting technical issues remotely, and improving customer support processes.

The Technical Customer Support Engineer Tier 3 resolves complex issues related to software and system integration, working with teams to implement scalable solutions and automate tasks using scripting.

Assisting in the installation and troubleshooting of UVeye products while providing technical support to field teams and customers, ensuring stable performance and satisfaction.

The Technical Customer Support Engineer Tier II supports UVeye products installation, troubleshooting customer issues, and ensures the operational stability of the systems in collaboration with field teams.

Provide technical support for UVeye products, assist with installations and calibration, troubleshoot issues, and maintain systems while ensuring exceptional customer experience.

As a Technical Customer Support Engineer Tier II, assist with installation, configuration, troubleshooting, and maintenance of UVeye products, ensuring exceptional customer support and product reliability.

As a Technical Customer Support Engineer, you'll assist in installation, provide troubleshooting support, and ensure product functionality for clients, focusing on technical issues and customer satisfaction.

The Technical Support Engineer troubleshoots customer environments, manages escalations, and enhances system performance while collaborating with development teams and utilizing AI tools.

The Technical Support Engineer resolves complex technical issues, collaborates with support and engineering teams, and enhances customer experience while meeting service SLAs.

As a Technical Product Support Engineer IV, you'll solve complex problems, support product performance, drive failure analysis, and enhance technical knowledge through training and documentation, while leading projects and engaging with customers.

Provide technical support for installations, troubleshooting, and improvements at customer sites. Generate performance data and documentation, and liaise with engineering teams.