Top Technical Support Engineer Jobs

As a Technical Support Engineer, you will provide expert-level support for enterprise customers, resolve technical issues, collaborate with engineering, and improve customer engagement by optimizing processes and resources.

Provide technical support and escalation management for customer systems, including installations, calibrations, testing (alpha/beta sites), ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and coordination between field engineers, customers, and engineering.

The Advisory Technical Support Engineer provides advanced technical support, resolves issues, delivers training on AspenTech solutions, and collaborates with clients to enhance their operational efficiency.

As a Senior Technical Support Engineer, you will manage customer issues, ensure effective deployment of solutions, and provide excellent customer service while collaborating on technical challenges.

As a Senior Technical Support Engineer, you will manage customer issues, ensure effective deployment of solutions, and provide exceptional customer service while collaborating with teams to solve complex problems.

Responsible for complex maintenance and repair of equipment, analyzing high-complexity issues, developing action plans, and training local teams. Supports customer installations and escalations while collaborating with engineering.

As a Technical Support Engineer, you will troubleshoot technical issues, collaborate with engineering, build tools, and support clients during incidents.

Provide exceptional technical support to enterprise and insurance clients, manage support cases, mentor team members, and ensure SLA compliance.

The Senior Technical Support Engineer provides remote and onsite technical support for robotic and digital medical solutions, ensures 24/7 customer support, handles technical inquiries, and mentors junior staff.

The Senior Technical Support Engineer will troubleshoot complex issues, manage escalations, develop tools for efficiency, advocate for customer needs, and provide strategic consulting to enhance customer success.

Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.

The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.

As an Associate Technical Support Engineer, you will support customers using proprietary products, respond to inquiries, manage cases, and provide feedback to improve products and processes.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

The role involves troubleshooting system and networking issues, reproducing customer problems, managing documentation, and testing updates.

The Technical Support Engineer will validate procedures, manage technical escalations, support customers, and document issues with a focus on semiconductor tools and subsystems.

Assist customers with CGM products by providing technical support, managing inquiries, and ensuring timely responses and updates on cases.

The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.

The Mainframe Technical Support Engineer provides omni-channel support, resolves customer issues, and promotes product adoption while adapting to change and enhancing their technical knowledge.

Join Nedap Retail as a Technical Support Engineer managing technical escalations and supporting the iD Cloud platform with strong collaboration and documentation skills.

The Technical Support Engineer manages system inspections, troubleshooting, maintenance for AVR systems, provides technical support, and ensures safety compliance.

The Senior Technical Support Engineer resolves complex technical issues, mentors staff, and collaborates with engineering on product defects, while leading crisis situations.

The Technical Support Engineer provides technical assistance on applications, troubleshooting connectivity issues, and coordinating solutions with internal departments to enhance customer experience.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.