Top Technical Support Engineer Jobs

The Technical Support Engineer resolves technical issues with Omnicell products, providing customer support, troubleshooting hardware/software, and ensuring customer satisfaction. Responsibilities include problem-solving, collaborating with teams, and maintaining communication with customers.

The Technical Support Engineer provides frontline support for computer and system inquiries, troubleshoots hardware and software issues, educates customers, and manages support cases to improve customer satisfaction.

The Technical Support Engineer will provide technical assistance in a SaaS environment, focusing on data security. Responsibilities include troubleshooting, diagnosing issues, and ensuring customer satisfaction while scaling the support function.

The Tier 2 Technical Support Engineer manages tickets and escalations, troubleshoots technical issues, collaborates with teams, and maintains documentation for effective customer support.

The Technical Support Engineer will provide customer support, manage IT issues, troubleshoot systems, and ensure customer satisfaction while exceeding KPIs.

The Technical Support Engineer I provides first contact support, monitors alarms, resolves incidents, and fulfills service requests in IT environments.

As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.

Handle 1st level technical support for customer software issues, troubleshoot, document interactions, and escalate complex problems.

The role focuses on resolving complex technical escalations, optimizing support workflows, tracking metrics, and collaborating with cross-functional teams to enhance customer experience.

Provide technical support by troubleshooting customer issues, monitoring network environments, coordinating repairs, and documenting incidents while communicating effectively with stakeholders.

The Customer Operations role focuses on ensuring seamless support operations for enterprise customers during onboarding, collaborating with various teams, creating training materials, and improving support processes.

The Senior Technical Support Engineer will provide innovative technical support, ensure customer satisfaction, and improve products and services in cybersecurity.

The Technical Support Engineer manages customer queries, maintains relationships, and assists with Luminance’s AI technology, ensuring seamless support.

As a Technical Support Engineer, you'll troubleshoot issues, collaborate with engineering, guide customers through platform integrations, and ensure an exceptional user experience.

Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.

The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.

As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.

The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.

The Sr. Technical Support Engineer will provide technical support for AspenTech Engineering software, deliver training, and mentor junior staff. The role involves customer interaction, problem resolution, and contributions to product improvement.

The Senior Engineer will provide technical support for Excellerate products, ensuring effective assistance to internal and external customers, while performing evaluations and data analysis.

The Staff Technical Support Engineer will provide technical assistance to B2B SaaS customers, lead complex troubleshooting, manage incidents, and ensure customer satisfaction through effective communication and precise issue resolution.

Provide advanced escalation support for MDP/Metals packaging toolsets: diagnose complex equipment and on-wafer issues, perform root-cause analysis, support FSO repairs, coach field staff, support NPI/DFx, publish technical guidance, and provide on-site Alpha/Beta support.

The Accounting Lead Technical Support Engineer provides advanced technical support for property management accounting software, resolving customer issues and collaborating across departments to enhance service delivery.