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Top Technical Support Engineer Jobs
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.
Top Skills:
EosiOSIos-XrJunosNetworking TechnologiesOpen Source OsSonic
Reposted YesterdaySaved
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Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Information Technology • Software
The role involves troubleshooting system and networking issues, reproducing customer problems, managing documentation, and testing updates.
Top Skills:
Active DirectoryBashLdapLinuxMySQLPerlSnortTcp/IpUnix
Hardware
The Technical Support Engineer will validate procedures, manage technical escalations, support customers, and document issues with a focus on semiconductor tools and subsystems.
Top Skills:
Power BIWindows
Healthtech
Assist customers with CGM products by providing technical support, managing inquiries, and ensuring timely responses and updates on cases.
Top Skills:
Call Center SystemsCgm Proprietary ProductsCustomer Support Tools
Healthtech
The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.
Software • Semiconductor • Manufacturing
The Mainframe Technical Support Engineer provides omni-channel support, resolves customer issues, and promotes product adoption while adapting to change and enhancing their technical knowledge.
Top Skills:
Broadcom ProductsCneDb2McseSmp/EUnix
Cloud • Computer Vision • Internet of Things • Retail • Security • Software • Agriculture
Join Nedap Retail as a Technical Support Engineer managing technical escalations and supporting the iD Cloud platform with strong collaboration and documentation skills.
Top Skills:
APIsId CloudMobile ApplicationsNetworking Fundamentals (Http/Https)Rfid
Energy
The Technical Support Engineer manages system inspections, troubleshooting, maintenance for AVR systems, provides technical support, and ensures safety compliance.
Top Skills:
Avr TechnologiesConfiguration SoftwareDiagnostic ToolsElectrical PrinciplesMultimetersOscilloscopesPower Electronics
Information Technology • Consulting
The Senior Technical Support Engineer resolves complex technical issues, mentors staff, and collaborates with engineering on product defects, while leading crisis situations.
Top Skills:
Api DevelopmentCloud PlatformsDevops PracticesInformation TechnologySQLWeb Services
Cloud • Software • Analytics
The Technical Support Engineer provides technical assistance on applications, troubleshooting connectivity issues, and coordinating solutions with internal departments to enhance customer experience.
Top Skills:
APIsDatabaseDs3EthernetOc-XSQLT1VoipWeb Services
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
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Reposted 3 Days AgoSaved
Software • Energy
Provide customer support and training on AspenTech supply chain solutions, troubleshoot technical issues, and develop training materials while collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills:
Aspen PimsAspen Unified TechnologyCrm SystemsScheduling & Blending Optimization
Information Technology • Software • Database
As a Senior Technical Support Engineer, you will provide technical support for AI applications, troubleshoot issues, mentor other engineers, and improve internal processes and documentation.
Top Skills:
APIsDockerKubernetesPythonSdksTypescript
Healthtech
The Senior Technical Support Engineer will troubleshoot technical issues, manage client deployments, and drive operational efficiencies while supporting healthcare technology solutions.
Top Skills:
Cloud OperationsGitJIRAPythonRSQL
Information Technology
Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.
Top Skills:
Chrome OsJIRALinuxmacOSWindowsSalesforceUnixZendesk
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.
Top Skills:
Biomedical EngineeringCommon Service DesktopCRMDicomElectrical EngineeringInsiteMechanical EngineeringNetworkingOs Field ServicePacsXr/Rf Systems
Software
The Technical Support Engineer provides customer support for Accela's solutions, troubleshooting issues, documenting solutions, and collaborating with teams to ensure customer satisfaction.
Top Skills:
HTMLJavaScriptRest ApisSalesforce Service CloudSQLXML
Software
Provide frontline technical support for Accela SaaS and on-premise products: troubleshoot issues, own cases end-to-end, escalate appropriately, author knowledge-base content, assist with configuration and administration, and maintain timely communication per SLA.
Top Skills:
.NetAPIsGeotmsGisHTMLJavaJavaScriptJqueryMS OfficeOn-PremiseRemote Access ToolsSaaSSalesforceSQLWindowsXMLZoom
Real Estate
Lead the L2 technical support team; manage service requests, install software and hardware, document processes, and support end-user systems.
Top Skills:
Av EquipmentComptiaMicrosoftMs Office SuiteNetwork TechnologiesWindows
Healthtech • Other • Robotics • Biotech • Manufacturing
The Senior Staff Technical Support Engineer will troubleshoot issues, ensure proper deployment of Vocera solutions, and provide excellent customer service while mentoring junior members.
Top Skills:
AirmagnetEkahauOmnipeekPbx/Telephony SystemsSipVMwareWireshark
Software • Energy
AspenTech seeks Technical Support Engineers for Engineering Solutions and Subsurface Science. Responsibilities include technical support, training delivery, troubleshooting, and collaboration with R&D and customers.
Top Skills:
AcceAspen PlusEdrHysysPythonRmsSkua
Information Technology • Cybersecurity
The Technical Support Engineer will troubleshoot complex customer issues, provide technical support, collaborate with teams, and contribute to product improvements and documentation.
Top Skills:
GCPGrafanaIntercomPythonSentineloneSQL
Fintech
As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.
Top Skills:
CurlEbpfGdbGrafanaJqLokiLsofNcPerfPrometheusPythonSentrySQLSsStraceTcpdumpTelnetWiresharkXxd
Fintech • Payments • Software • Infrastructure as a Service (IaaS)
As a Technical Support Engineer at Orb, you'll resolve customer issues, collaborate with cross-functional teams, enhance support processes, and become an expert on the billing platform, thereby improving customer experience and operational efficiencies.
Top Skills:
AWSPythonSQLTypescript
Top Companies Hiring Technical Support Engineers
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