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Top Technical Support Engineer Jobs
Semiconductor
The EUV Technical Support Engineer provides expertise in resolving machine issues, supports complex repairs, and ensures service actions are safe and efficient while aiming for performance improvements.
Top Skills:
Data Analysis ToolsElectronicsEuv LithographyHydraulicsMechatronicsPneumaticsPresentation SoftwareSemiconductor ProcessesSpreadsheet SoftwareWord Processing Software
Semiconductor
Provide technical support for ASML systems, resolve machine issues, collaborate with teams, and optimize performance through data analysis and continuous improvement.
Top Skills:
Data Analysis ToolsMechatronicsOpticsPresentation SoftwareSemiconductor ProcessesSpreadsheet SoftwareVacuum ComponentsWord Processing Software
Digital Media • Gaming • Internet of Things • News + Entertainment • Retail • Business Intelligence • Cybersecurity
Provide technical knowledge and support to Sales Representatives and customers, assisting with product evaluation, problem resolution, and custom project support.
Top Skills:
Sales EngineeringSales Process EngineeringSales Solutions
Digital Media • Gaming • Internet of Things • News + Entertainment • Retail • Business Intelligence • Cybersecurity
Provide technical sales support for Advanced Voice services, assist in presales process, create proposals, train sales professionals, and drive sales closure.
Top Skills:
Sales EngineeringSales Process EngineeringSales Solutions
Software • Energy
AspenTech seeks Technical Support Engineers for Engineering Solutions and Subsurface Science. Responsibilities include technical support, training delivery, troubleshooting, and collaboration with R&D and customers.
Top Skills:
AcceAspen PlusEdrHysysPythonRmsSkua
Artificial Intelligence • Consumer Web • Wearables
The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.
Top Skills:
FreshdeskIntercomPylonZendesk
Hardware • Semiconductor
Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.
Top Skills:
Frequency ReferencesGnssGpsIrigMS OfficeWindowsNtpPtp
HR Tech • Information Technology • Software
As a Technical Support Engineer, you'll resolve issues across the HackerRank platform, collaborate with engineering teams, and guide customers through integrations, ensuring a user-friendly experience.
Top Skills:
CurlInsomniaIntellijPostmanPycharmPythonRest ApisRubySaaSSQLVs Code
Consumer Web • Information Technology
The Technical Support Engineer provides technical support and troubleshooting for Harman Professional brands, creates self-help materials, and makes design recommendations, ensuring customer satisfaction and efficient product utilization.
Top Skills:
Adobe Creative SuiteMac Os XMicrosoft Operating SystemOffice Products
Robotics • Analytics • Energy
The Technical Support Engineer provides assistance for marine products, troubleshooting issues, guiding customers, and supporting internal teams with a focus on MV and LV drives.
Top Skills:
Diagnostic ToolsElectrical EngineeringLv DrivesMarine TechnologyMv Drives
Semiconductor • Manufacturing
The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.
Top Skills:
MS OfficePc Troubleshooting
Semiconductor • Manufacturing
Provide expert hardware support for Onto Innovation tools, develop action plans, improve existing support structures, and train field service engineers, with 50% travel required.
Top Skills:
MS OfficePc Troubleshooting
New
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Blockchain • Fintech • Information Technology • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will analyze technical issues, identify root causes, provide support to clients and developers, and document solutions to enhance product quality.
Top Skills:
APIsJIRASQLZendesk
Big Data • Cloud • Hardware • Software
The L3 Technical Support Engineer provides advanced technical support for JBOD/JBOF storage systems, resolving complex issues and ensuring customer satisfaction through various communication channels.
Top Skills:
LinuxMac Os XMs SqlMySQLNvmePostgresRaidSalesforceSASSataSolarisVmware EsxWindows Server
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.
Top Skills:
Amazon Web ServicesGoogle Cloud PlatformKnowledge TechnologiesAzureRest ApiSaaSSearch Technologies
Artificial Intelligence • Software • Generative AI
The Designated Technical Support Engineer at Glean supports assigned customers by troubleshooting technical issues, driving improvement in support processes, and enhancing customer experience through proactive communication and technical expertise.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureOauthRest ApiSAMLSQLSso
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills:
LinuxmacOSWindowsPowershell
Cloud • Information Technology • Cybersecurity
The Technical Support Engineer provides remote and occasional onsite client support, troubleshoots various IT issues, and communicates resolutions. Requires technical proficiency and strong communication skills.
Top Skills:
Active DirectoryCitrixMS OfficeTerminal ServicesVMwareWindows OsWindows Server
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills:
Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Security • Cybersecurity
The Technical Support Engineer will troubleshoot complex customer issues, support AI-driven transformations, enhance knowledge content, and collaborate across teams to improve customer experience.
Top Skills:
.NetDevsecopsJavaJira Service ManagementSalesforce Service CloudZendesk
Cryptocurrency
As a Technical Support Engineer, you'll troubleshoot issues, collaborate with Engineering, monitor systems, and improve support practices for customers in Asia.
Top Skills:
APIsGoKubernetesSolidityTypescript
Logistics
Drive deployment and support of robotic systems, troubleshoot issues, manage customer tickets, and collaborate with teams to improve robotics platform. Click through customer support tasks and ensure effective communication with stakeholders.
Top Skills:
C++LinuxPythonRos
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills:
JavaScriptLinearZapierZendesk
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