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Top Technical Support Engineer Jobs
Cloud • Software
The Signature Support Engineer provides high-level customer support for Salesforce's most strategic accounts, troubleshooting technical issues, advocating for customer priorities, and ensuring satisfaction through proactive monitoring and problem resolution.
Top Skills:
.NetAjaxApexAPIsCSSDhtmlHTMLJavaJavaScriptRdbmsRestSalesforceSoapSplunkSQLVisualforce
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer provides 1st and 2nd level customer support for software and hardware issues, ensuring customer satisfaction and innovation in service. Responsibilities include troubleshooting, documentation, prioritizing issues, and collaborating with internal teams.
Top Skills:
Cloud ComputingLinuxNetworking
Software
The Technical Support Engineer provides high-quality support for US customers, collaborates with the Professional Services team for implementations, resolves complex technical issues, and documents solutions.
Top Skills:
APIsCSSHTMLJavaScriptPostmanSalesforceZendesk
Artificial Intelligence • Semiconductor • Manufacturing
This role involves providing technical support at customer sites, handling escalations, system installations, and analyzing performance metrics. Collaborates with engineering teams and generates documentation for improvements and support plans.
Top Skills:
CalibrationCustomer SupportEngineering ToolsInstallationOperationPerformance MetricsServiceTechnical Support
Software
The Customer Operations role focuses on ensuring seamless support operations for enterprise customers during onboarding, collaborating with various teams, creating training materials, and improving support processes.
Top Skills:
Customer Support PlatformsKnowledge Management Tools
Artificial Intelligence • Semiconductor • Manufacturing
The Technical Support Engineer III is responsible for technical support, system installations, performance improvements, customer interactions, and documentation creation to ensure optimal equipment operation and customer satisfaction.
Top Skills:
EngineeringHardwarePerformance MetricsSoftwareTechnical Support
Artificial Intelligence • Semiconductor • Manufacturing
This role provides escalation technical support for Applied Materials CMP tools, enhancing tool performance through remote and on-site assistance. Responsibilities include problem-solving, knowledge transfer, documentation, and customer presentations related to equipment issues.
Top Skills:
AICmpDigital ToolsElectro/Mechanical Equipment
Software
The Sr. Technical Support Engineer I provides high-level support to key customers, resolving complex technical issues and ensuring customer satisfaction through effective troubleshooting and case management.
Top Skills:
AWSAzureBashDatadogElasticsearchGCPGrafanaJavaKubernetesLinuxPythonRdbmsSQL
Artificial Intelligence • Sales • Software • Automation
As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.
Top Skills:
APIsHubspotOutreachPostmanSalesforceSalesloft
Cloud • Software • Analytics
Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.
Top Skills:
Cloud-Based TechnologiesLinuxProgramming LanguagesWindows
Artificial Intelligence • Software
The Technical Support Engineer provides expert-level support, troubleshooting technical issues, collaborating cross-functionally, and ensuring customer satisfaction in a fast-paced environment.
Top Skills:
AWSCSSElasticHTMLJIRAKibanaLinuxPythonSalesforceSnowflakeSQLZendesk
Cloud • Information Technology • Software
The Technical Support Engineer will help customers integrate Fin, resolve technical issues, and enhance the overall user experience. They will communicate efficiently, debug complex problems, and collaborate with product teams to improve the product based on customer feedback.
Top Skills:
APIsCSSGitHTMLJavaScriptRuby on RailsRest ApiRubySdksWebhooks
New
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Fintech • Financial Services
As a Technical Support Engineer, you'll troubleshoot and maintain IT systems, oversee procurement, manage inventory, and support onboarding in a fast-paced trading environment.
Top Skills:
Active DirectoryKerberosLdapLinuxPowershellPythonVdiVMwareWindows
Other
The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Consulting • Energy • Renewable Energy
The role involves providing technical support, troubleshooting software issues, training users, documenting bugs, and collaborating with development teams. It includes completing Mendix training to contribute to software development after certification.
Top Skills:
ConfluenceJIRAJSONMendixPythonRest ApisSharepointSlack
3 Days AgoSaved
Artificial Intelligence • Cloud • Information Technology • Consulting
This role involves troubleshooting network issues in EX/QFX switching, mentoring team members, coordinating with engineering, and managing escalations.
Top Skills:
CcieCcnaCcnpIp NetworkingIxiaJnciaJncieJncipJncisPerlSpirentUnix
Software
The Technical Support Engineer provides technical support for property management solutions, troubleshooting issues, educating customers, and collaborating with teams for complex challenges.
Top Skills:
Ai ToolsMulti-Platform EnvironmentsProperty Management Software
Fintech • Payments
Handle 1st level technical support for customer software issues, troubleshoot, document interactions, and escalate complex problems.
Top Skills:
Payment Processing Applications
Security • Cybersecurity
The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.
Top Skills:
AWSEdrEppFirewallsIds/IpsNgavNgfwSIEMSQLVMwareXdr
Healthtech
As a Technical Support Engineer, you will investigate technical issues, diagnose problems, communicate solutions to customers, and improve support processes and documentation.
Top Skills:
FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Automation • Manufacturing
The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.
Top Skills:
Asp.NetCsi MongooseHTMLInfor Cloudsuite Industrial (Csi)Infor OsJavaScriptJqueryMicrosoft Power PlatformPower BISQL
Database
The Technical Support Engineer will resolve technical issues, assist customers, and collaborate with engineering teams while developing self-service solutions and knowledge base articles.
Top Skills:
Ai ToolsBashDhcpDnsFirewallsLinuxmacOSPowershellPythonRoutersSwitchesTcp/IpVpnsWindows
Software
Provide technical support for enterprise customers using SUSE products, troubleshoot issues, collaborate with teams, and continuously learn new technologies.
Top Skills:
Active DirectoryClusteringContainer/Docker TechnologiesIscsiKerberosLdapLvmMultipathSambaSanSuse Linux Enterprise ServerSuse Linux High Availability ExtensionSuse Manager
HR Tech • Information Technology • Software
As a Technical Support Engineer, you'll troubleshoot issues, collaborate with engineering, guide customers through platform integrations, and ensure an exceptional user experience.
Top Skills:
CurlInsomniaIntellijPostmanPycharmPythonRest ApisRubySQLVs Code
Reposted 4 Days AgoSaved
Artificial Intelligence • Semiconductor • Manufacturing
Provide advanced escalation support for MDP/Metals packaging toolsets: diagnose complex equipment and on-wafer issues, perform root-cause analysis, support FSO repairs, coach field staff, support NPI/DFx, publish technical guidance, and provide on-site Alpha/Beta support.
Top Skills:
ArkMdpMetals_PkgMicrosoft AppsSAPVspi
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