Top Desktop Support Jobs

Provide desktop support, assist with hardware issues, mentor junior staff, and solve issues related to applications, connectivity, and printer problems. Requires troubleshooting skills and experience with Windows OS and networking.

The Desktop Support role involves troubleshooting hardware and software issues, handling support tickets, mentoring junior staff, and providing excellent customer service in desktop support. Requires hands-on experience in PC support and knowledge of operating systems and networking.

The role involves automating desktop environments, troubleshooting issues, collaborating with teams, and ensuring customer support satisfaction while managing Service Now tickets.

The IT Customer Support Analyst assists customers with computer, application, and network issues in a structured Help Desk, providing basic customer service and creating work orders for calls.

This position provides technical support for desktops and laptops, addressing client issues, completing service calls, and ensuring customer satisfaction. Responsibilities include troubleshooting, real-time reporting, and asset control.

The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and completing administrative tasks related to service calls.

Provide technical support for desktop and laptop troubleshooting, imaging PCs, resolving software issues, and managing IT assets.

Provide phone and desktop support while resolving issues, deploying computers for new hires, and collaborating with support groups.

The Desktop Support Specialist provides phone and desktop support, troubleshoots problems, and deploys computers for new hires.

Provide phone and desktop support, imaging and deploying computers, troubleshooting desktop issues, and working with other support groups to resolve problems.

The role involves monitoring and maintaining network systems, troubleshooting issues, and improving network performance with 2-4 years of experience.

Provide deskside and remote desktop support for Windows, MS Office, and network connectivity issues while maintaining customer satisfaction.

Provide desktop technical support for Windows and Microsoft Office environments, resolve hardware/software issues, image and set up computers, perform minor repairs and DoD wipes, maintain installation records, and update documentation and processes.

Provide second-level desktop support for end users, troubleshooting and repairing software, hardware, printers, plotters, telecom devices, and mobile devices. Support on-site conference meetings (video conferencing/web meetings) and deliver plant-floor technical assistance. Must be able to work alternate shifts and overtime.

Provide frontline desktop support for Windows, macOS, and iOS devices: install/configure hardware and software, troubleshoot peripherals and AV equipment, manage printers and inventory, document incidents in the helpdesk and SharePoint, support ~700 laptops, work with vendors, and deliver user education.

Provide on-site hardware and software desktop support for laptops/desktops and printers. Troubleshoot Windows OS and Office suite, Adobe and Java issues, map network printers, resolve network and patching issues, and support conference room hardware. Strong diagnostics, communication skills and industry certification required.

Provide Level-1 desktop and laptop support for hardware, software, peripherals and VPN users. Troubleshoot, image and configure systems, manage warranty/vendor RMA, perform maintenance/changes, escalate complex issues, and communicate status to users and service desk. Support may include after-hours on-call work.

Provide Level-2 desktop/laptop and peripheral support, troubleshoot hardware, software, LAN and VPN connectivity, create and maintain system images, coordinate OEM warranty repairs, install/configure approved software, escalate incidents per SLAs, and recommend hardware/software solutions.

Provide Level-2 desktop and laptop support, troubleshoot hardware/software, maintain images and configurations, resolve LAN/VPN connectivity, coordinate OEM repairs, ship replacement parts, and escalate complex issues while meeting SLAs and supporting end users (including remote VPN users).

Provide Level-2 support for desktops, laptops and peripherals: troubleshoot hardware/software, LAN/VPN and AD issues; create and maintain images; coordinate vendor repairs; perform installs, maintenance, moves/changes, and remote support while meeting SLAs and documenting procedures.

Provide Level-1 desktop/laptop/peripheral support including troubleshooting, imaging, hardware repairs, part returns, software installation/configuration, Active Directory administration, phone and remote VPN support, escalation to higher teams, and occasional on-call and travel duties to meet SLAs and customer satisfaction.

Provide customer desktop support, resolve IT issues, install and configure hardware/software, manage data migration, and lead team projects while ensuring documentation and security compliance.

Provide technical support for desktop systems, manage service desk tickets, maintain documentation, and ensure compliance with security policies.

The Desktop Support Analyst provides technical support for internal customers, troubleshoots desktop and laptop issues, and manages help desk cases.

Looking for a Desktop Support Analyst to assist with hardware, software installations, network protocols, and data migration for a 12+ month contract.