Top Desktop Support Jobs

The Dynamic PC Support Technician provides customer support for technical issues related to desktops and laptops, performs troubleshooting, and ensures customer satisfaction through timely service delivery.

The Dynamic PC Support Technician provides customer support for desktops and laptops, performs troubleshooting, and addresses client technical issues promptly.

Provide technical assistance for end users, install and configure desktops, laptops, and printers, including network setup and driver installation.

Provide on-site lifecycle management and technical support for desktops, laptops, tablets and mobile devices. Perform rack-and-stack, basic cabling, hardware/software and network troubleshooting, AV support, medium-complexity IT projects, documentation, and ensure device compliance with ITAR and cybersecurity standards (CMMC L2, NIST 800-171).

Manage and develop the desktop and end-point support team; oversee incident/request resolution, device imaging, deployments, and lifecycle management; track SLAs and CSAT; escalate complex issues; partner with Infrastructure & Security on endpoint security (Intune/Azure AD); manage vendors, procurement, licensing, SOPs, training, inventory, and budget planning.

The Senior Desktop Support Engineer will provide architecture and operational support for desktop infrastructure, focusing on user experience, application deployment, and system development.

Provide desktop support including troubleshooting and repairing hardware and software issues for users, manage incident tracking, and collaborate effectively with team members.

The Dynamic PC Support Technician provides customer support for hardware repairs, conducts troubleshooting for desktops and laptops, and ensures timely resolution of client technical issues.

Provide first-line remote desktop support: triage, troubleshoot, and resolve Tier 1 issues via phone/ticketing (Autotask). Support Active Directory and Microsoft 365 account tasks, VPN configuration, Windows hardware/software, DMS, network connectivity (DNS/DHCP), and printer troubleshooting.

Provide in-person desktop and end-user support at Dallas HQ, administer Microsoft identity and 365 services, manage endpoints with Intune/SCCM/Jamf, automate tasks via PowerShell and Graph API, enforce security standards, document processes, and escalate issues per ITIL.

The Desktop Support role involves managing workstation health, supporting users with PCs and Macs, handling incidents, and deploying/repairing devices in a large enterprise environment.

The Desktop Field Technician provides computer-related assistance to users, resolves technical issues, tests and monitors systems, and coordinates installations. The role includes travel to field offices and requires after-hours support on a rotating schedule.

Responsible for assisting client staff with hardware and software installation, troubleshooting, and providing direct workstation support. Tasks include configuring PCs, training users, and maintaining equipment inventory.

The Helpdesk Analyst provides technical assistance and support to end users, investigating and resolving software and hardware issues.

Provide technical assistance and support for computer systems, hardware, and software via phone, email, and chat. Run diagnostics, isolate problems, and implement solutions. Experience in service desk preferred, but recent graduates are also encouraged.

The Desktop Support Specialist resolves incidents and service desk tickets, ensures customer satisfaction, manages technical issues, leads projects, and documents procedures.

The Desktop Support role involves providing workstation, laptop, and peripheral support, managing compliance, and resolving technical issues for end users in a large enterprise environment.

This role involves providing technical support, training, troubleshooting account administration, and managing communications for desktop applications to a large user base.

The Desktop Support Specialist will provide direct support for desktop issues, assist other staff, manage trouble tickets, and mentor junior staff.

The Desktop Support Specialist evaluates IT incidents, resolves customer issues, installs and configures hardware/software, and leads projects while documenting processes to ensure efficiency and security adherence.

This role involves troubleshooting desktop issues, assisting with support tickets, mentoring less experienced staff, and providing excellent customer service.

Provide desktop support, assist with hardware issues, mentor junior staff, and solve issues related to applications, connectivity, and printer problems. Requires troubleshooting skills and experience with Windows OS and networking.

The Desktop Support role involves troubleshooting hardware and software issues, handling support tickets, mentoring junior staff, and providing excellent customer service in desktop support. Requires hands-on experience in PC support and knowledge of operating systems and networking.

The role involves automating desktop environments, troubleshooting issues, collaborating with teams, and ensuring customer support satisfaction while managing Service Now tickets.

The IT Customer Support Analyst assists customers with computer, application, and network issues in a structured Help Desk, providing basic customer service and creating work orders for calls.