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Top Customer Success Jobs in Columbus, OH

16 Hours AgoSaved
Remote
Columbus, OH
86K-105K Annually
Mid level
86K-105K Annually
Mid level
Fintech • Real Estate • Software
As a Customer Success Manager, you will manage customer accounts, support onboarding, drive product adoption, and ensure client satisfaction through relationship and project management.
Top Skills: Customer Relationship ManagementProduct TrainingProject Management
16 Hours AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Business Intelligence • Consulting • Big Data Analytics
The Client Success Manager will onboard, train and support dealerships using NCC's Complete Credit platform, ensuring effective adoption and customer satisfaction.
Top Skills: Mobile ApplicationsWeb-Based Software
Reposted 16 Hours AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills: AISaas Solutions
Reposted 16 Hours AgoSaved
Remote or Hybrid
Columbus, OH
Entry level
Entry level
Consumer Web • eCommerce • Sales • Software
As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.
Top Skills: ConfluenceSalesforceZendesk
Reposted 16 Hours AgoSaved
Remote
Columbus, OH
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
Reposted 16 Hours AgoSaved
In-Office or Remote
Columbus, OH
137K-160K Annually
Mid level
137K-160K Annually
Mid level
Software
As a Senior Customer Success Manager, you will manage key customer relationships, drive long-term engagement, and collaborate with cross-functional teams to ensure customer success and business growth.
Top Skills: SaaS
Reposted 16 Hours AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Insurance • Software
The Customer Success & Product Enablement Manager ensures customer onboarding and support, drives adoption of Wheelhouse, and manages carrier integrations.
Top Skills: SaaS
YesterdaySaved
Remote
Columbus, OH
Expert/Leader
Expert/Leader
Software
The VP, Customer Success will drive customer retention and satisfaction, own revenue quotas, and lead a team to enhance customer experience and engagement.
Top Skills: CRMCustomer Success Platforms
YesterdaySaved
Remote
Columbus, OH
Mid level
Mid level
Big Data • Software
As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.
Top Skills: PlanhatSalesforce
YesterdaySaved
Remote
Columbus, OH
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
Lead implementation, usage, retention, and expansion of customer accounts in Law Enforcement, ensuring success through strong relationships and project management.
Top Skills: Agile DevelopmentProject Management ToolsTechnical DevelopmentUas Software
YesterdaySaved
Remote
Columbus, OH
170K-190K Annually
Senior level
170K-190K Annually
Senior level
Artificial Intelligence • Software • Energy • Financial Services
The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.
Top Skills: Energy Management SoftwareFinancial Spreadsheet Modeling
YesterdaySaved
Remote
Columbus, OH
124K-186K Annually
Senior level
124K-186K Annually
Senior level
Cloud • Information Technology • Software
The Director of Customer Success leads the strategy for optimizing customer experience, driving retention and revenue, managing a team, and enhancing product usage.
Top Skills: GainsightHubspotSalesforceTotango
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YesterdaySaved
In-Office or Remote
Columbus, OH
172K-215K Annually
Senior level
172K-215K Annually
Senior level
Hardware • Machine Learning • Security • Software
Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.
Top Skills: Gainsight
Reposted YesterdaySaved
Remote or Hybrid
Columbus, OH
86K-115K Annually
Mid level
86K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, provide strategic solutions, and analyze user engagement data to improve customer experiences.
YesterdaySaved
Easy Apply
Remote
Columbus, OH
Easy Apply
85K-90K Annually
Junior
85K-90K Annually
Junior
Edtech
The Client Success Manager role involves managing client relationships, executing training programs, analyzing data, and coordinating with various teams to ensure client satisfaction.
Top Skills: ExcelGoogle SuiteJIRA
YesterdaySaved
Easy Apply
Remote
Columbus, OH
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Healthtech
The Customer Success Partner will foster relationships with major enterprise customers, ensure value delivery, guide adoption and collaborate with internal teams for success.
Top Skills: ChurnzeroGainsightSalesforce
Reposted YesterdaySaved
Remote
Columbus, OH
Senior level
Senior level
Software
As a Customer Success Manager, you will manage customer portfolios, foster relationships, drive product adoption, and identify growth opportunities within accounts.
Top Skills: ChurnzeroMS OfficeSalesforce
YesterdaySaved
Easy Apply
Remote
Columbus, OH
Easy Apply
75K-104K Annually
Mid level
75K-104K Annually
Mid level
Software
As a Customer Success Manager at Dutchie, you'll enhance customer experience by managing account health, retention, and risk mitigation, working closely with Account Managers and cross-functional teams to address customer needs and improve processes.
YesterdaySaved
Remote
Columbus, OH
Mid level
Mid level
Sales • Software
The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.
Top Skills: HubspotLookerSalesforceTableau
YesterdaySaved
Remote
Columbus, OH
Junior
Junior
Information Technology • Software • Cybersecurity
The Associate Customer Success Manager will assist in managing customer journeys, support upsell opportunities, and collaborate with internal teams to ensure customer satisfaction.
Top Skills: CRMCsm ToolsOpenaevOpencti
YesterdaySaved
Remote
Columbus, OH
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Healthtech • Information Technology • Pharmaceutical
Customer Success Managers at Claritas Rx enhance the treatment journey for patients by managing client relationships, ensuring successful implementations, and providing consultative support to maximize client satisfaction and program outcomes.
Top Skills: ExcelQuickbase
Reposted YesterdaySaved
In-Office or Remote
Columbus, OH
259K-395K Annually
Expert/Leader
259K-395K Annually
Expert/Leader
Fintech • Financial Services
The Head of Customer Success will oversee activation and onboarding for customers, lead a team of 75 CSMs, focus on improving metrics such as spend activation and product adoption, and enhance the customer experience. The role requires collaboration across several departments and is strategic and operational in nature.
Reposted YesterdaySaved
In-Office or Remote
Columbus, OH
Mid level
Mid level
Fintech • Financial Services
Lead initiatives to enhance self-service onboarding for micro-SMB customers at Ramp, focusing on data analysis, program development, and team management.
Top Skills: AIAutomationDashboards
Reposted YesterdaySaved
Remote
Columbus, OH
120K-125K Annually
Mid level
120K-125K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Client Success Manager drives engagement and relationship management with hospital partners, ensuring product utilization and success through collaboration and strategic planning.
Reposted YesterdaySaved
Easy Apply
Remote
Columbus, OH
Easy Apply
70K-110K Annually
Senior level
70K-110K Annually
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
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