Top Customer Success Jobs in Columbus, OH

9 Days AgoSaved
In-Office or Remote
Columbus, OH
110K-160K Annually
Senior level
110K-160K Annually
Senior level
Software
The Customer Success Engineer advocates for customers post-sale, ensuring adoption and value realization through technical guidance, relationship building, and collaboration with internal teams.
Top Skills: AWSAzureDatadogElasticGainsightGCPIt OperationsLogsMetricsObservabilityPlanhatSecuritySnowflakeSplunk
Reposted 10 Hours AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Software
The Customer Success Manager advocates for education clients, ensures onboarding, drives product adoption, and maximizes retention through relationship building and data analysis.
Top Skills: Crm SoftwareGainsightSalesforce
15 Hours AgoSaved
Remote
Columbus, OH
160K-170K Annually
Senior level
160K-170K Annually
Senior level
eCommerce • Software
The Staff Customer Success Manager leads strategic relationships with key enterprise customers, driving value realization and mentoring junior team members while shaping the Customer Success function.
Top Skills: CatalystCi/CdDevOpsGainsightSalesforceTotangoVitally
21 Hours AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Software
The Customer Success Manager will manage the post-sale relationship with customers, ensuring their success, satisfaction, and engagement with the product while identifying growth opportunities and mitigating churn risks.
Top Skills: ChurnzeroGainsightGenerative Ai ToolsHubspotSalesforceTotango
Reposted 21 Hours AgoSaved
Remote
Columbus, OH
188K-295K Annually
Senior level
188K-295K Annually
Senior level
Healthtech
Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.
Reposted 21 Hours AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills: CloudIt TransformationNetwork SystemsSecurity
Reposted 21 Hours AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 21 Hours AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Fintech • Software • Financial Services
As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.
Top Skills: Ai-Powered LlmBlockchainIntercomSlackTelegram
Reposted 21 Hours AgoSaved
Remote
Columbus, OH
65K-80K Annually
Junior
65K-80K Annually
Junior
Software
As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.
Top Skills: SalesforceVitally
Reposted 21 Hours AgoSaved
Remote
Columbus, OH
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.
Top Skills: AICrm SoftwareData ScienceMachine Learning
Reposted 21 Hours AgoSaved
In-Office or Remote
Columbus, OH
Senior level
Senior level
Software
The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.
Top Skills: HubspotSalesforce
Reposted 21 Hours AgoSaved
Remote
Columbus, OH
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Healthtech • Information Technology
Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.
Top Skills: Bi Analytics ToolsGuruJIRASlackZendesk
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Reposted 21 Hours AgoSaved
Remote
Columbus, OH
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.
Top Skills: APIsExcelSaaSSQLZendesk
YesterdaySaved
Remote
Columbus, OH
136K-165K Annually
Senior level
136K-165K Annually
Senior level
Fitness • Healthtech • HR Tech
Oversee all post-sale phases of the customer lifecycle for enterprise clients, ensuring successful adoption and ongoing engagement of technology solutions using AI tools to drive value.
Top Skills: Ai-Powered Platforms
YesterdaySaved
Remote
Columbus, OH
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.
Top Skills: SaaS
YesterdaySaved
Remote
Columbus, OH
Senior level
Senior level
Information Technology • Internet of Things
Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.
Top Skills: Help ScoutMs ProjectSalesforce
YesterdaySaved
Remote
Columbus, OH
Mid level
Mid level
Sales • Software
As a Customer Success Manager at Influ2, you will enhance customer satisfaction, develop relationships, analyze data, and collaborate with cross-functional teams to drive success, while managing multiple accounts and ensuring project delivery.
Top Skills: Bi ToolsCrm PlatformsHubspotLookerSalesforceTableau
YesterdaySaved
Remote
Columbus, OH
Senior level
Senior level
Healthtech • Information Technology • Software
The Senior Customer Success Manager manages large health plan accounts, building client relationships, coordinating internal teams, and ensuring customer satisfaction and retention.
Top Skills: Healthcare TechnologyRevenue Cycle Management
YesterdaySaved
Remote
Columbus, OH
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Cloud • Software
Vantage seeks a Senior Customer Success Manager to oversee post-sale customer engagement, offering onboarding, training, and support to enhance customer satisfaction and product adoption.
Top Skills: AWSAzureFinops Cloud Cost Management SolutionsGCP
YesterdaySaved
Remote
Columbus, OH
81K-90K Annually
Mid level
81K-90K Annually
Mid level
Financial Services
As a Client Success Manager II, you will oversee client onboarding for the Segmint Data & Marketing platform, ensuring clients achieve their marketing goals through tailored training and support.
Top Skills: ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
YesterdaySaved
Remote
Columbus, OH
Senior level
Senior level
Artificial Intelligence • Healthtech
As a Customer Success Executive, you'll implement and operationalize Hippocratic AI solutions in healthcare settings, ensuring sustained adoption and measurable outcomes while building strong client relationships and leading training efforts.
Top Skills: AIDigital HealthEnterprise Saas
11 Days AgoSaved
In-Office
Columbus, OH
Junior
Junior
Healthtech • Biotech • Pharmaceutical
The Technical Customer Success Analyst assists teams in leveraging Syneos technology, provides support and training, manages communications, and tracks customer feedback and KPIs.
Top Skills: Technology Solutions
YesterdaySaved
Remote
Columbus, OH
Junior
Junior
Enterprise Web • Legal Tech • Software • Automation
The Customer Success Manager ensures clients maximize value from ECFX products through relationship management, technical support, and proactive problem-solving.
Top Skills: ConfluenceHubspotJIRASmartsheet
YesterdaySaved
Remote
Columbus, OH
65K-80K Annually
Junior
65K-80K Annually
Junior
Information Technology • Software • Cybersecurity • Defense
The Customer Success Manager ensures clients effectively use cybersecurity solutions, manages client relationships, monitors satisfaction, and coordinates support efforts.
Top Skills: Azure
YesterdaySaved
Remote
Columbus, OH
170K-228K Annually
Senior level
170K-228K Annually
Senior level
Healthtech
The Director of Client Success leads service model strategy, manages a team, ensures client value delivery, and partners cross-functionally to enhance client engagement and retention.
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