Top Customer Success Jobs in Columbus, OH

39 Minutes AgoSaved
Remote
Columbus, OH
20-25 Hourly
Mid level
20-25 Hourly
Mid level
Edtech
The Customer Success Specialist will be the primary contact for parents and students, providing support, handling inquiries and issues, documenting problems, and ensuring a positive user experience in education services.
Top Skills: Wechat
48 Minutes AgoSaved
Remote or Hybrid
Columbus, OH
Mid level
Mid level
Mobile • Security • Software • Cybersecurity
Manage a team of Customer Success Managers to drive renewals, expansions, and upsells, ensure client health, and develop sales strategies.
Top Skills: Salesforce
48 Minutes AgoSaved
Remote
Columbus, OH
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager is responsible for onboarding, maintaining customer relationships, and identifying upsell opportunities, ensuring clients achieve desired outcomes.
Top Skills: Catalyst.IoGoogle SuiteLookerPendoSalesforce CRM
50 Minutes AgoSaved
Remote
Columbus, OH
134K-194K Annually
Senior level
134K-194K Annually
Senior level
Cybersecurity
The Principal Customer Success Manager leads strategic Enterprise accounts, drives customer alignment, oversees revenue retention, and influences security strategies through executive-level engagements.
Top Skills: AIGainsightSalesforce
50 Minutes AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Healthtech • Information Technology • Software
The Customer Success Manager oversees multiple healthcare account relationships, ensuring client satisfaction and driving successful outcomes while managing escalations across teams.
Top Skills: Enterprise Account ManagementHealthcare Technology
50 Minutes AgoSaved
Remote
Columbus, OH
120K-160K Annually
Entry level
120K-160K Annually
Entry level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.
Top Skills: Project Management ToolsSoftware DevelopmentUnmanned Aircraft Systems
An Hour AgoSaved
Remote
Columbus, OH
200K-200K Annually
Senior level
200K-200K Annually
Senior level
Cloud • Security • Software
The Senior Manager of Customer Success Management will mentor a team, drive customer engagement, improve retention, and collaborate with teams to execute strategies for Enterprise customers.
Top Skills: Customer Success ManagementCybersecurityDevOps
An Hour AgoSaved
Remote
Columbus, OH
Junior
Junior
Artificial Intelligence • Information Technology • Productivity • Software
The Customer Success Manager will manage relationships with government agencies, ensuring platform adoption, retention, and satisfaction through proactive outreach, training, and support, while collaborating with internal teams for client success.
Top Skills: Ai ToolsCrm Tools
Reposted An Hour AgoSaved
Remote
Columbus, OH
50K-70K Annually
Entry level
50K-70K Annually
Entry level
Healthtech
The Client Success Associate will engage clients to drive product usage, collaborate with internal teams, address customer issues, and ensure client satisfaction.
Top Skills: SaaS
An Hour AgoSaved
Remote
Columbus, OH
50K-60K Annually
Junior
50K-60K Annually
Junior
Mobile
The role involves providing technical support, improving AI tool functionality, and eventually transitioning into a Customer Success Manager position, managing customer relationships, and contributing to the support quality and strategy.
Top Skills: IntercomJIRAModern CmsSalesforceSlackZendesk
Reposted 12 Hours AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Software
The Customer Success Manager advocates for education clients, ensures onboarding, drives product adoption, and maximizes retention through relationship building and data analysis.
Top Skills: Crm SoftwareGainsightSalesforce
16 Hours AgoSaved
Remote
Columbus, OH
160K-170K Annually
Senior level
160K-170K Annually
Senior level
eCommerce • Software
The Staff Customer Success Manager leads strategic relationships with key enterprise customers, driving value realization and mentoring junior team members while shaping the Customer Success function.
Top Skills: CatalystCi/CdDevOpsGainsightSalesforceTotangoVitally
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22 Hours AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Software
The Customer Success Manager will manage the post-sale relationship with customers, ensuring their success, satisfaction, and engagement with the product while identifying growth opportunities and mitigating churn risks.
Top Skills: ChurnzeroGainsightGenerative Ai ToolsHubspotSalesforceTotango
Reposted 23 Hours AgoSaved
Remote
Columbus, OH
188K-295K Annually
Senior level
188K-295K Annually
Senior level
Healthtech
Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.
Reposted 23 Hours AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills: CloudIt TransformationNetwork SystemsSecurity
Reposted 23 Hours AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 23 Hours AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Fintech • Software • Financial Services
As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.
Top Skills: Ai-Powered LlmBlockchainIntercomSlackTelegram
Reposted 23 Hours AgoSaved
Remote
Columbus, OH
65K-80K Annually
Junior
65K-80K Annually
Junior
Software
As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.
Top Skills: SalesforceVitally
Reposted 23 Hours AgoSaved
Remote
Columbus, OH
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.
Top Skills: AICrm SoftwareData ScienceMachine Learning
Reposted 23 Hours AgoSaved
In-Office or Remote
Columbus, OH
Senior level
Senior level
Software
The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.
Top Skills: HubspotSalesforce
Reposted 23 Hours AgoSaved
Remote
Columbus, OH
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Healthtech • Information Technology
Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.
Top Skills: Bi Analytics ToolsGuruJIRASlackZendesk
Reposted 23 Hours AgoSaved
Remote
Columbus, OH
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.
Top Skills: APIsExcelSaaSSQLZendesk
YesterdaySaved
Remote
Columbus, OH
136K-165K Annually
Senior level
136K-165K Annually
Senior level
Fitness • Healthtech • HR Tech
Oversee all post-sale phases of the customer lifecycle for enterprise clients, ensuring successful adoption and ongoing engagement of technology solutions using AI tools to drive value.
Top Skills: Ai-Powered Platforms
YesterdaySaved
Remote
Columbus, OH
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.
Top Skills: SaaS
YesterdaySaved
Remote
Columbus, OH
Senior level
Senior level
Information Technology • Internet of Things
Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.
Top Skills: Help ScoutMs ProjectSalesforce
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