Top Operations Jobs in Columbus, OH

The Operations Manager will oversee daily operations of the Auto Loans Onboarding team, ensure efficiency, manage performance metrics, and provide leadership and guidance to associates. They will develop and implement strategies to achieve department goals, collaborate with other departments, and present performance reports to senior management.

Handle inbound fraud and dispute calls, verify customer and account information, document and escalate suspected fraud, use call control and de-escalation techniques, exercise independent judgment to resolve issues, meet attendance and performance expectations, and work remotely from a secure, high-speed home office.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order status in systems, ensure printing/scanning equipment runs smoothly, organize workflows to meet daily goals, and support ad-hoc operational projects while providing excellent customer service.

Lead Business Controls for Global Operations (first line), implementing and executing 2LOD programs (RCSA, issue and supplier risk management, control testing). Advise senior leaders and partner with Compliance, Audit, and regulators; drive risk reporting, remediation, and continuous improvement to strengthen the control environment and support audits/exams.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

As Senior Manager, you will improve market performance, analyze data trends, manage KPIs, and drive marketplace strategy and operations enhancements.

The Senior Manager, Marketplace Strategy & Operations will improve market performance, analyze data for decision-making, and drive operational execution across a multi-market healthcare network.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

The Assistant Director of IT Operations ensures optimal application value and service quality, manages team performance, compliance, and system integrity, while leading projects to enhance operational efficiency within the bank.

Execute daily and advanced curation tasks for written and audio content, report bugs and metadata issues, manage escalations, maintain SOPs and training materials, identify process improvements, and meet client quality standards and deadlines.

Manage supply and demand forecasts for launch markets, optimize operations, and monitor marketplace performance to drive efficiency and growth.

Lead and manage a remote help desk team of IT analysts, own SLA and quality targets, develop KPIs, staff shifts, and partner with operations, product, and employee experience to scale processes, drive automation opportunities, and continuously improve customer support performance.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

The Manager II Sales Operations will streamline customer experiences for the Enterprise sales team, lead a team of coordinators and analysts, and enhance overall sales processes in collaboration with various departments, focusing on revenue growth.

The Revenue Operations professional will optimize CRM, manage forecasting and pipeline reporting, and collaborate across Sales, Marketing, and Finance to enhance revenue processes.

The Robot Operations Manager oversees global fleet allocation and compliance for robotic deliveries. Responsibilities include forecasting, regulatory alignment, and ensuring operational readiness across various markets, liaising with policy and hardware teams.

Lead and optimize revenue operations across customer lifecycle, aligning Sales, Marketing, Customer Success, and Finance for growth and efficiency.

As a Market Operations Analyst, you will optimize processes related to energy markets and customer operations by developing tools, managing data, and ensuring accuracy in performance calculations.

The VP of Operations will architect the AI Simulation business unit, optimize processes, manage resources, and lead strategic initiatives in AI-driven science, overseeing BioSim and ChemSim divisions.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

The Insurance Compliance and Operations Administrator ensures compliance and operational efficiency across insurance programs by managing documentation, workflows, and audits while collaborating with various internal teams.

The VP of Customer and Revenue Operations will lead operations across the customer lifecycle, optimizing processes, and managing a high-performing RevOps team. Responsibilities include strategic planning, forecasting, and analytics, emphasizing operational efficiency and customer journey enhancement. This role requires strong leadership skills and extensive experience in Revenue Operations within high-growth B2B SaaS environments.

The Senior Business Process Analyst will map workflows, document processes, identify automation opportunities, and liaise with stakeholders to improve revenue operations.