Top Operations Jobs in Columbus, OH

The Operations Manager will oversee daily operations of the Auto Loans Onboarding team, ensure efficiency, manage performance metrics, and provide leadership and guidance to associates. They will develop and implement strategies to achieve department goals, collaborate with other departments, and present performance reports to senior management.

Handle inbound fraud and dispute calls, verify customer and account information, document and escalate suspected fraud, use call control and de-escalation techniques, exercise independent judgment to resolve issues, meet attendance and performance expectations, and work remotely from a secure, high-speed home office.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order status in systems, ensure printing/scanning equipment runs smoothly, organize workflows to meet daily goals, and support ad-hoc operational projects while providing excellent customer service.

Provide application support and troubleshooting, optimize operational processes, translate business requirements into technical specifications, collaborate with stakeholders, and analyze performance and reports to ensure system alignment and continuous improvement.

Lead day-to-day operations for the Personal Loans team, manage team performance and KPIs, optimize workflows, collaborate cross-functionally (Product, Engineering, WFM, QA), prepare performance reports, and provide coaching and mentorship to associates and associate managers to meet productivity, turnaround time, and quality targets.

Lead Business Controls for Global Operations (first line), implementing and executing 2LOD programs (RCSA, issue and supplier risk management, control testing). Advise senior leaders and partner with Compliance, Audit, and regulators; drive risk reporting, remediation, and continuous improvement to strengthen the control environment and support audits/exams.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

As Senior Manager, you will improve market performance, analyze data trends, manage KPIs, and drive marketplace strategy and operations enhancements.

The Senior Manager, Marketplace Strategy & Operations will improve market performance, analyze data for decision-making, and drive operational execution across a multi-market healthcare network.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

Manage supply and demand forecasts for launch markets, optimize operations, and monitor marketplace performance to drive efficiency and growth.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

The Manager II Sales Operations will streamline customer experiences for the Enterprise sales team, lead a team of coordinators and analysts, and enhance overall sales processes in collaboration with various departments, focusing on revenue growth.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

The Associate Manager, YouTube Operations manages agency relationships and oversees content operations for Crunchyroll's YouTube network while ensuring operational workflows and delivering high-quality content.

The Renewal Sales Operations Analyst supports global renewals management by driving operational discipline, analyzing revenue data, and collaborating with cross-functional teams to improve renewal processes and performance insights.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

The role involves owning market performance, driving operational health, conducting analyses to inform strategy, and collaborating cross-functionally to improve outcomes and marketplace efficiency.

Lead and scale on-site field operations across warehousing, events, and retail. Manage Field Operations Managers and shift leads to ensure reliable staffing, on-site quality, incident management, and account health. Define commercial frameworks, build AI-enabled tooling and monitoring with Product/Data/Engineering, and recruit, onboard, and develop shift lead talent to sustain performance at scale.

Provide application support and troubleshooting, optimize operational processes, liaise between business and IT, analyze performance and reporting, and implement improvements to ensure operational effectiveness and reduced downtime.