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Top Operations Jobs in Columbus, OH
The Digital Contact & Services Director will lead efforts in Data and Analytics, particularly in Contact Center AI and technology solutions. Responsibilities include managing a global data team, directing the design and development of AI-driven customer engagement solutions, improving operational efficiency and driving business growth through strategic AI implementations.
As the Digital Contact & Services Director, you will lead efforts in data analytics to enhance business results, support client engagements, and manage Contact Center AI solutions. Responsibilities include overseeing teams, driving innovative AI strategies, and ensuring solutions align with regulatory requirements.
The Digital Contact & Services Manager will analyze data to provide insights for clients, lead AI development and contact center transformations, manage teams, and drive strategic outcomes using innovative data analytics solutions and emerging technologies.
The Process Improvement Manager in the Exam Ready Team will oversee self-inspection criteria, engage with Subject Matter Experts, lead forums for educating on controls processes, conduct assessments to identify gaps, and produce reports with metrics. This role requires building relationships with business partners and ensuring compliance with operational standards.
The Business Solutions Banker focuses on enhancing client experiences by providing tailored banking solutions for a portfolio of small businesses and Not-for-Profit clients. Responsibilities include delivering financial education, analyzing banking needs, managing credit opportunities, and optimizing funds protection while using tools like Zoom to maintain client relationships remotely.
As the Vice President of Global KYC Quality Assurance, you will lead the Specialized Secondary Review and Support Training teams while managing KYC compliance by developing testing strategies, training programs, and reporting on performance to senior leaders. You will enhance the organization's AML and KYC understanding and ensure regulatory compliance through quality assurance oversight.
The Creative Coordinator produces and manages creative ad materials for digital and print, ensuring they meet client standards. Responsibilities include collaborating with teams, creating visual layouts, maintaining asset archives, preparing materials for media channels, proofreading assets, and assisting in presentations.
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The VP, Territory Distribution Leader is responsible for achieving profitability and production goals for a national territory, collaborating with business unit leaders and overseeing wholesaler distribution partners. The role involves engaging with brokers, ensuring alignment between business units, generating prospects, and managing performance indicators while also focusing on talent management and succession planning.
As a Compliance Specialist in the Risk Enablement team, you will handle compliance governance frameworks, assess risks, ensure adherence to regulations, and produce reports with recommendations for management while collaborating with various stakeholders.
As a Warehouse Operations Supervisor for the third shift, you will lead the overnight warehouse team, manage hiring, training, and performance evaluations, streamline processes, and uphold safety protocols while ensuring accurate order fulfillment.
The Senior Director of Public Policy will develop and manage GitLab's public policy strategy, engaging with lawmakers and regulatory authorities. Responsibilities include analyzing legislation, advising senior leadership on technology policy implications, and leading policy responses. The role necessitates collaboration across teams to influence regulatory proposals related to AI, cybersecurity, privacy, and sustainability.
The Regional Director will drive Cloudflare's revenue growth and brand awareness in the Midwest by leading a sales team, developing go-to-market strategies, managing partnerships, and working directly with clients. Responsibilities include local hiring, ensuring operational excellence, and representing the company at various external events.
As the General Manager for Argyle's personal lending division, you'll own the P&L, drive strategy and execution in sales, marketing, and customer success, and lead the go-to-market team to enhance Argyle's market penetration and client relationships in personal lending.
The Director of Strategic Clients will manage a portfolio of key client programs, ensuring successful client engagement and satisfaction through collaboration with cross-functional teams and leadership. Responsibilities include guiding service teams, building client relationships, managing escalations, and driving initiatives to completion.
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