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Top Customer Success Jobs in Columbus, OH

16 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 16 Days AgoSaved
Remote
Columbus, OH
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
17 Days AgoSaved
Remote
Columbus, OH
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 17 Days AgoSaved
Easy Apply
In-Office or Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
12 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
13 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
19 Days AgoSaved
Remote or Hybrid
Columbus, OH
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
Reposted 19 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Reposted 19 Days AgoSaved
Remote
Columbus, OH
20-42 Hourly
Internship
20-42 Hourly
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
20 Days AgoSaved
Remote
Columbus, OH
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills: Crm SystemsGong EngageHubspotOutreachSalesloft
20 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
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21 Days AgoSaved
Easy Apply
Remote or Hybrid
Columbus, OH
Easy Apply
180K-275K Annually
Expert/Leader
180K-275K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.
Top Skills: GainsightGongSalesforceTableau
21 Days AgoSaved
Remote
Columbus, OH
140K-240K Annually
Senior level
140K-240K Annually
Senior level
Healthtech • Pet
The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.
Top Skills: Crm ToolsExcelPowerPoint
Reposted 3 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
Reposted 21 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
170K-260K Annually
Senior level
170K-260K Annually
Senior level
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills: Ai-Driven Platform
Reposted 3 Days AgoSaved
In-Office
Columbus, OH
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Consumer Web • Fintech • Insurance • Marketing Tech
The Client Success Manager will lead a team of Account Managers, drive results to meet revenue goals, and ensure exceptional client experiences through relationship management and coaching.
Top Skills: Sales CrmTechnology For Insurance Agents
23 Days AgoSaved
Remote or Hybrid
Columbus, OH
134K-168K Annually
Senior level
134K-168K Annually
Senior level
Edtech • Information Technology • Software
The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.
Top Skills: GainsightSalesforce
Reposted 24 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted 25 Days AgoSaved
Remote or Hybrid
Columbus, OH
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Reposted 9 Days AgoSaved
Remote
Columbus, OH
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
Reposted 30 Minutes AgoSaved
In-Office
Columbus, OH
Junior
Junior
Software
The Customer Success Manager will build relationships with customers, optimize business processes, improve performance metrics, and support solution enhancements while being a trusted advisor in a tech environment.
Top Skills: SaaS
31 Minutes AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Big Data • Cloud • Information Technology
The Customer Success Manager at Iron Mountain will focus on driving customer loyalty and retention, managing service delivery, and fostering revenue growth in National/Vertical Sales accounts.
45 Minutes AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
120K-120K Annually
Mid level
120K-120K Annually
Mid level
Edtech • Software
The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.
Top Skills: Salesforce
2 Hours AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Information Technology • Software
The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focuses on driving adoption, increasing value, and managing retention through a trusted advisor relationship.
Top Skills: Workday Product Suite
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