Top Account Manager (AM) Jobs in Cleveland, OH

Own a pooled book of ~1,000 paying accounts using signal-driven prioritization to drive expansion, credit conversions, cross-sell, and retention. Build playbooks, provide product intelligence to product teams, refine the signal engine, and create scalable outreach content. Focus on accounts in the $500–$1,667 MRR band, intervene on declining usage, and hand off accounts that qualify for high-touch TAMs.

Responsible for net-new enterprise sales into $1B+ accounts within an assigned territory. Build territory plans, prospect and manage complex multi-stakeholder sales cycles, collaborate with technical experts and channel partners, maintain pipeline and forecast, meet quotas, and travel ~30-40% for customer meetings and events.

Lead and grow an account management team focused on renewals, upsells, and expansion. Own team metrics, forecasting, hiring, client relationships, and collaboration with marketing and product to drive net dollar retention and pipeline growth.

Drive new business and revenue growth for enterprise staffing accounts by prospecting, negotiating contracts, conducting demos, building executive relationships, managing and expanding existing accounts, meeting quotas, cold calling, and traveling up to 50%.

Manage and grow strategic global and regional commercial card clients through proactive engagement, strong relationships, and tailored solutions. Responsibilities include account planning, contract negotiations, and cross-team collaboration to drive business growth.

Manage strategic relationships with large global clients, drive growth in payment solutions, and lead complex negotiations and account strategies.

The Manager of International Account Development will drive growth and retention of global commercial card clients by developing relationships, managing contracts, and collaborating with cross-functional teams to meet customer needs and enhance satisfaction.

The Account Growth Manager is responsible for managing and growing existing customer relationships, identifying expansion opportunities, and ensuring customer satisfaction across SSA's services.

8-month Strategic Account Manager (SAM) training program preparing candidates for Account Manager roles. Learn credit underwriting, account management, dealer relationship building, analytics, and issue resolution. After training, manage dealer territory, support programs and incentives, liaise with internal teams, analyze dealer data, and travel within assigned territory. Requires travel, weekend availability during onboarding, relocation after training, and a valid driver's license.

Drive large deals by increasing deal sizes, improving sales cycles, and implementing effective selling strategies in the software industry. Develop client relationships, conduct meetings, and negotiate terms with commercial enterprises while maintaining strong channel partnerships.