Top IT Jobs in Cleveland, OH

The Business Development Manager will focus on acquiring new clients and expanding accounts within the IT staffing sector, managing the full sales cycle and meeting revenue targets.

Seeking a VP of Business Systems to lead IT strategy and internal AI transformation, managing enterprise systems and applications across various functions.

Senior technical leader owning the 6–12 month engineering strategy for the Salesforce platform. Lead Salesforce feature delivery, integrations, DevOps (Copado), and AI capabilities (Agentforce, Prompt Builder). Establish architecture, code quality, and deployment governance; manage and mentor an engineering team; collaborate with Product and Business stakeholders to translate requirements into scalable solutions.

Manage, design, install, support, and maintain VMware virtual environments and virtual-based systems. Administer Red Hat Linux and Windows Server OS, support email systems (MS Exchange/O365 preferred), troubleshoot issues, lead tasks, and communicate effectively to manage multiple priorities.

Serve as Tier II escalation for complex IT issues across Microsoft 365 and collaboration tools. Administer identity/access (Entra ID, SSO, MFA), manage SaaS permissions, oversee device imaging, shipping, and inventory, support conference AV and VPN access, respond to security alerts, maintain Confluence knowledge base, partner with vendors, and improve support workflows for ~260–400 users.

Manage a global portfolio of enterprise applications end-to-end, translate business requirements into technical solutions, design and oversee integrations, ensure availability/security/compliance, coordinate incidents/changes/releases and global rollouts, support end users and vendors, drive optimization and automation, maintain documentation, and provide 24x7 support.

Lead governance and program delivery for VA EHRM projects, managing multiple concurrent projects (6–10). Coordinate cross-functional stakeholders, identify and mitigate risks, track issues, produce documentation and reporting, maintain continuity across workstreams, and apply strong project management, analytical, and communication skills to ensure successful project outcomes.

Lead strategy, roadmap, and execution for enterprise data products and platforms. Manage and grow a team of Data Product Managers, drive cross-functional initiatives, define data product requirements and KPIs, partner with data engineering and governance, and leverage AI/ML to deliver scalable, governed analytics and decision‑support capabilities.

Lead user-facing support for NOAA's WCOSS HPC environment: manage ticket lifecycle, coordinate cross-team incident resolution, drive customer communications, develop SOPs and metrics, and improve user experience for scientific and operational users.

Lead design, delivery, and support of enterprise IT and EDI integration solutions. Gather requirements, translate into technical specifications, design scalable systems, manage multiple large projects, coordinate internal/offshore teams and vendors, oversee testing and documentation, provide ongoing support, resolve issues, and mentor junior staff while serving as primary stakeholder contact.

Lead and develop an IT team to run secure, scalable infrastructure and support services. Oversee daily operations, project delivery, vendor management, compliance with security/regulatory frameworks, performance metrics, budgeting, and continuous improvement while partnering with business leaders.

The Automation Engineer will design, build, and deploy automation solutions, optimize processes, provide support, and drive continuous improvement through collaboration and technology use.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

The Senior IT Systems Administrator oversees the administration, security, and optimization of financial systems, ensuring reliability and compliance while leading system enhancements and integrations.

The Senior Clinical Trials IT Business Analyst bridges Clinical Development and IT, optimizing clinical trial technologies and managing system implementations, validations, and stakeholder engagement.

Lead design, implementation, and optimization of ServiceNow ITOM (Discovery, Service Mapping, Event Management) and CMDB governance. Configure MID Servers, patterns, probes, and integrations; manage cloud discovery across AWS/Azure/GCP; build automations with Flow Designer and APIs; perform performance and root-cause analysis; liaise with vendors; produce technical strategy, capacity planning, and translate technical solutions for business stakeholders.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Provide 1st–3rd line IT support for US regional employees and executives, manage ServiceNow tickets, troubleshoot Windows, macOS, mobile devices, AV/conference rooms, printers and networks, administer Active Directory, liaise with escalation teams and third parties, and provide on-site support including travel and occasional out-of-hours coverage.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.

The IT Program Manager will oversee technology support for training courses, manage complex systems, ensure data security, and provide technical leadership to meet mission objectives.

Manage full project lifecycle for IT Operations and Services, including enterprise applications, security, network/systems infrastructure, and process improvements. Create plans, governance, change management, vendor onboarding, KPIs, roadmaps, and transition projects to operations while communicating status and driving cross-team collaboration.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Provide and edit technical documentation and contract deliverables for the Federal EHRM program, ensuring Section 508 accessibility compliance. Produce SOPs, user guides, knowledge articles, reports, and briefings; maintain operations documentation and stay current on 508 standards.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

The internship offers hands-on training in Nutanix technologies, focusing on IT infrastructure and cloud services, with potential full-time roles thereafter.