Top IT Jobs in Cleveland, OH

Provide expert Tier-2 support for desktops, laptops, peripherals, software, and network connectivity. Install/configure systems and patches, deploy workstations and accounts, document processes and assets, maintain security/compliance, support collaboration/conference-room systems, deliver user training, and collaborate with IT teams to resolve advanced issues.

Own end-to-end product strategy and delivery for post-sales GTM platforms (CRM, customer health, automation, AI agents). Partner with Sales, Marketing, RevOps, and engineering to define requirements, drive adoption, and measure impact to improve productivity, retention, and revenue outcomes.

Design, build, test, and maintain iOS applications using Swift (Objective-C a plus). Collaborate with designers, product and backend teams, integrate RESTful APIs, perform unit testing and debugging, participate in code reviews and Agile ceremonies, and support App Store deployment.

The IT Manager oversees the IT department, manages staff, ensures system maintenance, handles ERP and CRM systems, and plans strategic initiatives.

Lead origination of new business for Outsourcing Advisory by prospecting, building executive relationships, structuring multi-year outsourcing/managed services deals, coordinating cross-functional delivery, and driving pipeline and revenue growth while positioning GTs advisory and technology-enabled solutions.

Provide day-to-day desktop, laptop, printer, phone, network and Wi-Fi support for local and remote users. Manage helpdesk tickets, perform installations, patching, troubleshooting, and minor repairs. Support server and network security, participate in on-call rotation, and perform regional branch visits (up to 25%). Escalate complex issues to higher tiers and develop training and documentation.

Corporate IT roles focus on maintaining infrastructure, enforcing security protocols, optimizing enterprise applications and collaborating with business units to enhance technology solutions.

Lead the Enterprise Data Quality Coverage strategy by implementing and managing data quality rules. Collaborate with stakeholders to enhance data quality processes and ensure trusted data use across functions.

Translate business needs into clear technical requirements, user stories, and acceptance criteria. Support product backlog prioritization, roadmap maintenance, Agile ceremonies, release planning, stakeholder communication, and process improvements to ensure timely, high-quality delivery.

Develop and execute manual and automated tests for a complex payroll application. Create Selenium+Python automation, integrate AI/LLMs to accelerate script generation and self-healing, build CI/CD test integrations, analyze results, ensure TSLC compliance, maintain test environments, produce documentation and training, and collaborate with developers and stakeholders to improve software quality.

Serve as RF/spectrum SME to port EL-CID Desktop functionality to EL-CID Online, author JIRA stories, manage product backlog, support developers, test releases, provide production support, train users, and produce technical documentation and system diagrams.

Lead a remote Agile team to design, modernize, and maintain cloud-based, data-driven applications. Develop Databricks pipelines/notebooks, backend Java/Spring Boot microservices and REST APIs, integrate multiple data sources, implement performance testing, enforce unit testing and GitLab CI standards, and collaborate with cross-functional teams to deliver scalable, secure solutions.

Lead a team to design, build, modernize, and operate secure, scalable hybrid infrastructure across cloud and on-premises. Own infrastructure strategy, IaC automation, platform delivery, standards, vendor management, operational readiness, and cross-functional partnerships to ensure resilient, observable, and supportable enterprise platforms.

Administer, maintain, and optimize PACS and related imaging systems; support DICOM/HL7 integrations; troubleshoot imaging workflows; coordinate with radiology, cardiology, vendors, and IT to ensure secure, accessible patient imaging and compliance with HIPAA.

Serve as a senior IT business/systems analyst bridging IT and clinical business units: gather and translate data and system requirements, document processes and high-level technical designs, support integrations and data quality, define user stories and acceptance criteria, coach junior analysts, lead prototyping, and drive implementations using Agile practices.

Perform IT audits to ensure compliance with regulations and internal policies. Assist planning, execution, and reporting of IT audit engagements including SOX ITGC testing and risk-based reviews. Analyze data to identify control deficiencies, validate remediation, and communicate findings and recommendations to stakeholders. Use data analytics to enhance audit coverage and monitor remediation status.

Participate in a paid remote usability study testing two Figma prototypes for enterprise workflow orchestration and mainframe modernization. Navigate scenarios, compare navigation concepts, think aloud, and provide feedback on usability and layout.

Support IES scientific peer review and grant competitions by providing help desk and administrative support, managing PRIMO reviewer materials, verifying application compliance, coordinating reviewer communications and logistics, producing summary statements and reports, and training/mentoring review assistants.

Senior IT leader partnering with Commercial leadership to define and deliver pharma commercial technology strategy, oversee Veeva and digital platforms, lead product launch technology readiness, manage vendors/agencies, ensure compliance and governance, and lead IT teams to deliver scalable, secure commercial applications and digital experiences.

Administer and support IT operations automation for ClaimsXM. Maintain and troubleshoot automation workflows and related infrastructure, collaborate with stakeholders, and ensure systems operate within required US-based work and citizenship constraints.

Lead enterprise application implementations and integrations for electric energy clients. Manage scope, schedule, budget, risks, Agile ceremonies, Azure DevOps artifacts, testing, data migration, vendor coordination, stakeholder alignment, and deployment/transition activities to deliver business value.

Lead development and implementation of preventive and predictive maintenance for onshore mechanical equipment, use CMMS to plan and monitor maintenance, analyze reliability data, perform RCA, support operations and maintenance teams, ensure safety and compliance, and recommend improvements to reduce downtime and costs.

Design, build, and operate AWS-native AI/ML systems: RAG pipelines, fine-tuned LLMs, and microservices. Implement IaC (Terraform), CI/CD, policy guardrails, and production deployments integrating Bedrock/SageMaker, LangChain, and telemetry for secure, scalable enterprise use.

Lead development and implementation of preventive and predictive maintenance programs for offshore mechanical equipment, use CMMS to plan and track work, perform RCA for failures, support offshore teams in troubleshooting, monitor equipment reliability, and ensure compliance with safety and maintenance standards.

Conduct clinical reviews and investigations to detect and prevent Medicare/Medicaid fraud, waste, and abuse. Write and review edits, consult on policy and coding, analyze data to identify risk, respond to CMS requests, and support implementation of pre- and post-payment detection models and edits.