Top Customer Success Jobs in Cincinnati, OH

YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Cloud • Marketing Tech • Productivity • Sales • Software
The Senior Manager, Customer Success leads a team to drive customer retention and value, ensuring alignment with company metrics and collaborating cross-functionally with various departments.
YesterdaySaved
Remote
Cincinnati, OH
Mid level
Mid level
Marketing Tech • Analytics
The Customer Success Manager will engage with customers to drive value from Singular's product, manage onboarding, and enhance retention and account growth through technical solutions and client advocacy.
Top Skills: Ad TechnologyAnalyticsBi ToolsMobile AdvertisingSaaS
YesterdaySaved
Remote
Cincinnati, OH
140K-155K Annually
Senior level
140K-155K Annually
Senior level
eCommerce • Software
The Customer Success Manager drives business impact for Enterprise accounts, ensuring value realization, managing relationships, and contributing to customer strategy and renewals.
Top Skills: CatalystCi/CdCircleCICustomer Success PlatformsDevOpsGainsightGithub ActionsGitlab CiHarnessJenkinsSaaSSalesforceTotangoVitally
Reposted YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Software
The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.
Top Skills: SaaSSalesforce
Reposted YesterdaySaved
Remote
Cincinnati, OH
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
Reposted YesterdaySaved
Remote
Cincinnati, OH
90K-115K Annually
Senior level
90K-115K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.
Top Skills: Customer Success Software ToolsGainsightSalesforce
Reposted YesterdaySaved
Remote
Cincinnati, OH
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills: Crm PlatformsSalesforce
Reposted YesterdaySaved
Remote
Cincinnati, OH
Mid level
Mid level
Artificial Intelligence • Logistics • Software • Transportation
The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.
Top Skills: IntercomJIRANotion
Reposted YesterdaySaved
Remote
Cincinnati, OH
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.
Top Skills: Active DirectoryAWSAzureAzureadBoxGCPGitGoogleMicrosoft 365OktaPythonRdsRedshiftSalesforceServicenowSnowflake
Reposted YesterdaySaved
Remote
Cincinnati, OH
Mid level
Mid level
Software
The Customer Success Manager will manage customer relationships, guide clients on onboarding, develop strategies for success, and drive product adoption and expansion while collaborating with various teams.
Top Skills: Ci/CdSaaSSalesforce
Reposted YesterdaySaved
Remote
Cincinnati, OH
Mid level
Mid level
Software
The Client Success Manager at WasteX ensures customer success by onboarding clients, managing relationships, and collaborating internally to improve products and services.
Top Skills: CrmsErpsSaaS
Reposted YesterdaySaved
Remote
Cincinnati, OH
77K-139K Annually
Junior
77K-139K Annually
Junior
Healthtech
As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.
Top Skills: ExcelGainsightSalesforce
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Reposted YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
The role involves resolving customer issues, improving internal tools, and engineering solutions to enhance the customer experience. It requires excellent communication skills and technical understanding of web architecture.
Top Skills: Cloud TechnologiesDnsNext.JsReactServerless Computing
Reposted YesterdaySaved
Remote
Cincinnati, OH
Junior
Junior
Software • Analytics
The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.
Top Skills: AIAnalyticsPerformance Marketing
Reposted YesterdaySaved
Remote
Cincinnati, OH
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage a portfolio of accounts, drive customer value, collaborate with teams, and leverage AI to improve outcomes.
Top Skills: AIErp SystemsNetSuiteQuickbooks
Reposted YesterdaySaved
Remote
Cincinnati, OH
80K-80K Annually
Senior level
80K-80K Annually
Senior level
Software • Analytics
The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.
Top Skills: Customer Success PlatformsTotango
Reposted YesterdaySaved
Remote
Cincinnati, OH
Mid level
Mid level
Cloud • Software • Analytics
The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.
Top Skills: CcaasConversational AiCRMGenerative AiLlm-Based SystemsNlu
11 Days AgoSaved
In-Office
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive ensures successful implementation and ongoing adoption of AI solutions within healthcare systems, focusing on strong client relationships and measurable patient outcomes.
Top Skills: AIHealthcareSaaS
2 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Agency • Information Technology • Professional Services • Financial Services
The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.
Top Skills: AmazonShopify
Reposted 2 Days AgoSaved
In-Office or Remote
Cincinnati, OH
Mid level
Mid level
Healthtech
The Customer Success Manager will manage strategic accounts ensuring customer satisfaction, retention, and growth by acting as an advisor and coordinating with internal teams.
Top Skills: SaaS
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
20-28 Hourly
Junior
20-28 Hourly
Junior
Software
The Customer Success Onboarding Specialist ensures a smooth onboarding experience for new Pros, guiding them through account activation and driving product adoption while providing exceptional customer service.
Top Skills: Ai Tools
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Fintech • Software
The Customer Success Manager engages strategic customers, drives satisfaction, ensures effective platform usage, and builds strong relationships to enhance retention and growth.
Top Skills: Billtrust Platform
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
55K-65K Annually
Entry level
55K-65K Annually
Entry level
Events • Information Technology • Software
The Customer Success Specialist provides exceptional service by assisting customers with the Eventeny platform, ensuring effective communication, and fostering strong relationships to enhance event experiences.
Top Skills: Google SuiteHubspotSlackZendesk
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Software
The Customer Success Manager will manage customer relationships, drive retention and growth, support onboarding, and ensure customers realize value from the product.
Top Skills: Salesforce
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