Top Customer Success Jobs in Cincinnati, OH

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.

As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.

The Customer Success Manager acts as a technical resource for customer needs, managing relationships, analyzing data, and advocating for customer voices, while monitoring utilization trends and providing recommendations.

The Customer Success & Product Enablement Manager ensures customer onboarding and support, drives adoption of Wheelhouse, and manages carrier integrations.

As a Client Success Associate, manage client relationships, ensure service quality, drive retention, and use data insights for operational improvements. Engage in upsell processes and collaborate with internal teams while providing strategic support.

As a Senior Customer Success Manager, you will manage key customer relationships, drive long-term engagement, and collaborate with cross-functional teams to ensure customer success and business growth.

As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.

The Head of Customer Success will oversee activation and onboarding for customers, lead a team of 75 CSMs, focus on improving metrics such as spend activation and product adoption, and enhance the customer experience. The role requires collaboration across several departments and is strategic and operational in nature.

The Customer Success Manager ensures customer satisfaction post-sale, drives customer engagement, and partners across teams to enhance customer experience and retention.

The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.

The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.

The Senior Customer Success Manager will develop strategic account plans, foster customer relationships, drive engagement and retention, and ensure customer satisfaction with Guidewire solutions.

The Digital Customer Success Manager will enhance customer retention through Gainsight by executing engagement strategies, analyzing data for insights, and collaborating with teams to improve customer success programs.

As a Strategic Customer Success Manager, you will enhance customer relationships, optimize journeys, drive renewals and expansions, and advocate for customer needs while collaborating with teams.

Lead initiatives to enhance self-service onboarding for micro-SMB customers at Ramp, focusing on data analysis, program development, and team management.

The SMB Customer Success Manager at Newsela ensures client success and product adoption among schools and districts, leveraging data to drive results and collaborating with internal teams.

The VP of Customer Success leads strategies for commercial enablement and customer experiences, manages teams, drives KPIs, and implements improvements for revenue growth and customer satisfaction.

As a Customer Success Manager at Karbon, you will manage client portfolios, drive client satisfaction, lead adoption projects, and oversee renewals while advocating for customers internally to enhance their experience.

The Regional Manager, Client Success is responsible for overseeing client satisfaction, managing local teams, and driving strategic growth in Brazil.

The Client Success Manager drives engagement and relationship management with hospital partners, ensuring product utilization and success through collaboration and strategic planning.

Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.

Manage relationships with high-value customers, ensuring satisfaction and retention through regular check-ins, onboarding, and tailored solutions while collaborating across teams to optimize customer success.

As an SMB Customer Success Manager at Articulate, you will manage post-sales activities, enhance customer retention, identify revenue opportunities, and collaborate across teams to improve customer experiences.

The Senior Customer Success Manager oversees enterprise customer accounts, fostering success through strategic engagements and collaboration, while ensuring customer needs align with company objectives.

The Customer Success Lead manages key healthcare client relationships, develops strategic roadmaps, ensures successful delivery of solutions, and drives revenue growth through upselling and renewal opportunities.