Top Customer Success Jobs in Cincinnati, OH

Reposted 9 Days AgoSaved
In-Office or Remote
Cincinnati, OH
55K-106K Annually
Entry level
55K-106K Annually
Entry level
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
Customize, implement, and test business applications for clients; analyze needs, translate requirements into configurations, document and train users, and mentor junior staff while resolving complex functional issues.
Top Skills: Enterprise Resource Planning SystemsHr Information SystemsManufacturing/Supply Chain Systems
3 Hours AgoSaved
Remote
Cincinnati, OH
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Software
The Enterprise Customer Success Manager will manage customer relationships, drive product utilization, advocate for product improvements, and demonstrate business impact during reviews for Fortune 500 clients.
Top Skills: Ai ToolsChrome RiverNetSuiteOracleSap Concur
3 Hours AgoSaved
Remote
Cincinnati, OH
Junior
Junior
Software
The Senior Customer Success Engineer supports customers using Solo.io products, guiding them through setup, troubleshooting, and relationship management, while enhancing their understanding and adoption of cloud-native technologies.
Top Skills: GoJavaKubernetesNode.js
3 Hours AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Real Estate • Software • Database • PropTech
As Manager of Customer Success, you will lead a team ensuring revenue performance and retention while building scalable systems and playbooks in a high-growth SaaS environment.
Top Skills: Ai ToolsGainsightHubspotVitally
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills: GenomicsNext Generation Sequencing (Ngs)Velsera
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
Expert/Leader
Expert/Leader
Healthtech • Pet • Telehealth
The Vice President of Client Success oversees business relationships, driving client retention, engagement, and satisfaction while leading a high-performing team and collaborating across departments to implement strategies for client success.
Top Skills: CRMHubspotSalesforce
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Healthtech • Pet • Telehealth
The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
120K-193K Annually
Mid level
120K-193K Annually
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.
Top Skills: CRMGainsightSalesforce
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Healthtech • Software
As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.
Top Skills: GainsightHubspotSalesforce
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Healthtech • Software
As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.
Top Skills: CRM
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
150K-185K Annually
Senior level
150K-185K Annually
Senior level
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills: CRMSalesforce
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Software
As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.
Top Skills: ChorusCitrixFilemaker ProGoogle WorkspaceOutreach.IoSalesforceSlackSplunkVdiVMwareZoom
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Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
115K-149K Annually
Expert/Leader
115K-149K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Manage strategic customer accounts, ensuring value from Vertex tax solutions. Collaborate across functions to drive adoption, resolve issues, and influence product strategy.
Top Skills: Erp PlatformsJavaMicrosoft DynamicsOracleRdbms ToolsSAPSoap UiSQLTomcatUnix/LinuxXML
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Information Technology • Software
The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.
Top Skills: DevOpsSoftware Development
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
145K-235K Annually
Senior level
145K-235K Annually
Senior level
Information Technology • Software
The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.
Top Skills: DevOps
Reposted YesterdaySaved
Remote
Cincinnati, OH
90K-121K Annually
Mid level
90K-121K Annually
Mid level
Cloud • Information Technology
The Customer Success Manager will enhance enterprise customer relationships, drive product adoption, identify growth opportunities, and ensure account retention and alignment with sales strategies.
Top Skills: CRMGongSalesforce
YesterdaySaved
Remote
Cincinnati, OH
30K-200K Annually
Mid level
30K-200K Annually
Mid level
Fintech • Financial Services
Manage a portfolio of mid-market Credit Union accounts, overseeing executive onboarding and ensuring post-implementation success through metrics-driven insights and collaboration with internal teams.
Top Skills: AIData AnalysisFintechSaaS
YesterdaySaved
Remote
Cincinnati, OH
100K-110K Annually
Senior level
100K-110K Annually
Senior level
Software
As a Customer Success Manager at Vividly, you will build strategic customer relationships, drive platform adoption, analyze account usage, and advocate for customer success across teams, impacting measurable outcomes for consumer packaged goods brands.
Top Skills: SaaS
YesterdaySaved
Remote
Cincinnati, OH
130K-152K Annually
Mid level
130K-152K Annually
Mid level
Database
The Customer Success Advisor serves as a technical partner for strategic enterprise accounts, providing proactive guidance, incident management, and product advocacy, focused on optimizing customer success on the Couchbase platform.
Top Skills: CapellaCloud TechnologiesCouchbase ServerNoSQL
YesterdaySaved
Remote
Cincinnati, OH
245K-300K Annually
Senior level
245K-300K Annually
Senior level
Software
The VP of Customer Success at Reltio ensures customers achieve business outcomes from the platform, driving adoption and value realization. Responsibilities include leading a global team, improving customer lifetime value, and fostering customer advocacy and satisfaction.
Top Skills: CloudEnterpriseIaasMdmPaasSaaS
YesterdaySaved
Remote
Cincinnati, OH
Junior
Junior
Edtech • HR Tech • Software
As a Customer Success Manager I, you'll manage customer accounts, ensuring product adoption, retention, and driving value realization through collaboration with cross-functional teams.
Top Skills: GainsightHubspotSalesforce
YesterdaySaved
Remote
Cincinnati, OH
95K-106K Annually
Mid level
95K-106K Annually
Mid level
Healthtech • Software
The Customer Success Manager will manage client relationships, optimize product use, drive customer satisfaction, and develop strategic account plans while collaborating internally to enhance service delivery.
Top Skills: GainsightSalesforce
YesterdaySaved
Remote
Cincinnati, OH
Expert/Leader
Expert/Leader
eCommerce • Information Technology • Software • App development
The Technical Customer Success Manager will lead customer satisfaction efforts, ensuring clients achieve goals through effective platform utilization, onboarding, and relationship management while promoting feedback and service improvements.
Top Skills: Customer Relationship Management (Crm) SystemsCustomer Service SoftwareMobile App DevelopmentSaas-Based ProductsWeb Development
YesterdaySaved
Remote
Cincinnati, OH
Mid level
Mid level
Industrial
The Client Success Engineer ensures successful technology adoption and integration for clients, providing training, support, and performance assessments to drive client satisfaction and operational improvements.
Top Skills: Kode OsProptechSaaS
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