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Top Senior Customer Success Jobs in Buffalo, NY

13 Days AgoSaved
Easy Apply
Remote
Buffalo, NY
Easy Apply
130K-140K Annually
Senior level
130K-140K Annually
Senior level
Software
As the Director of Customer Success for Enterprise Accounts, you will lead a national team, develop strategies for retention and growth, manage key accounts, and collaborate across departments to enhance customer value.
13 Days AgoSaved
Remote
Buffalo, NY
130K-140K Annually
Senior level
130K-140K Annually
Senior level
Information Technology • Marketing Tech • Software
As a Senior Customer Success Manager at Talon.One, you'll build strong relationships, drive adoption, manage a portfolio of accounts, and collaborate with internal teams to enhance customer experiences and promote retention and growth.
Top Skills: APIsSaaS
13 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Strategic Customer Success Manager will manage relationships with key clients, driving account adoption and retention, and developing playbooks and scalable processes within Canals.
Top Skills: SaaS
13 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Information Technology • Software • Automation
The VP of Customer Success is responsible for enhancing customer success metrics, managing a growing team, and driving data-driven improvements to achieve high NRR.
Reposted 13 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Software
Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.
Top Skills: AILow-Code Development PlatformSaaS
Reposted 13 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Cloud • Software • Analytics
The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.
Top Skills: Customer Success ToolsData Analysis ToolsPresentation SoftwareSupply Chain Management Software
Reposted 13 Days AgoSaved
Remote
Buffalo, NY
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Information Technology • Security • Software • Cybersecurity
The Strategic Customer Success Engineer will provide technical support and guidance, ensure product adoption, and foster relationships with enterprise clients.
Top Skills: Aws LambdaC#Cloudflare WorkersGoJavaJavaScriptNode.jsPHPPostgresPythonRestful ApisSQL
Reposted 13 Days AgoSaved
Remote
Buffalo, NY
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 13 Days AgoSaved
Easy Apply
Remote
Buffalo, NY
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Greentech • Internet of Things • Software • Energy
Manage client relationships and energy market participation, ensuring program delivery, stakeholder engagement, and compliance with funding requirements. Foster client success through communication and expertise in energy solutions.
Top Skills: IotMachine LearningSaaS
Reposted 14 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Marketing Tech • Design
Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.
Top Skills: AI
Reposted 14 Days AgoSaved
Remote
Buffalo, NY
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted 14 Days AgoSaved
Remote
Buffalo, NY
85K-144K Annually
Senior level
85K-144K Annually
Senior level
Healthtech
The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.
Top Skills: Client Success Best PracticesData AnalysisHealthcare BenefitsPresentation Skills
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Reposted 14 Days AgoSaved
Easy Apply
Remote
Buffalo, NY
Easy Apply
Senior level
Senior level
Cloud • Software
Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.
Top Skills: APIsCismCisspOscpPmpPythonSaaS
Reposted 14 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Marketing Tech • Sales
Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.
Top Skills: B2B SaasDemo ToolsSales Enablement Platforms
Reposted 25 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
15 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Healthtech • Information Technology • Consulting
The Director of Client Success will lead a team of Client Success Managers to drive client satisfaction, retention, and revenue growth through strategic oversight and collaboration.
Top Skills: JIRASalesforceSmartsheet
Reposted 15 Days AgoSaved
Easy Apply
Remote
Buffalo, NY
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cybersecurity
Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.
Top Skills: APIsBashCybersecurityJSONNoSQLPythonSaaSSQLXML
Reposted 15 Days AgoSaved
Remote
Buffalo, NY
168K-221K Annually
Senior level
168K-221K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.
Top Skills: AWSAzureContainersGCPKubernetes
Reposted 15 Days AgoSaved
Easy Apply
Remote
Buffalo, NY
Easy Apply
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills: AdvertisingAmazonEcommerceExcelWalmart
Reposted 15 Days AgoSaved
Easy Apply
Remote
Buffalo, NY
Easy Apply
Senior level
Senior level
Big Data • Enterprise Web • Marketing Tech • Software
Manage customer success for key accounts, ensuring adoption and performance of Thanx tools. Build strong relationships, analyze data, and present insights. Collaborate with various teams and provide technical solutions.
Top Skills: CatalystFrontNotionSalesforce
Reposted 15 Days AgoSaved
Remote
Buffalo, NY
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Information Technology • Business Intelligence • Consulting
The Customer Success Manager leads the deployment of the Leadership Intelligence Platform, ensures client satisfaction, and drives adoption.
Top Skills: Api IntegrationsSaaS
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
Buffalo, NY
Easy Apply
140K-160K Annually
Senior level
140K-160K Annually
Senior level
eCommerce • Information Technology • Logistics • Productivity • Software
The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.
Top Skills: B2B SaasWarehouse Management System (Wms)
16 Days AgoSaved
Remote
Buffalo, NY
135K-150K Annually
Senior level
135K-150K Annually
Senior level
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
16 Days AgoSaved
Remote or Hybrid
Buffalo, NY
95K-140K Annually
Senior level
95K-140K Annually
Senior level
Software • Cybersecurity
The Senior Customer Success Manager drives customer adoption and retention, engages with stakeholders, and ensures a high-touch experience for strategic accounts while identifying growth opportunities and mentoring peers.
16 Days AgoSaved
Easy Apply
Remote
Buffalo, NY
Easy Apply
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Software
Drive strategic success planning and engagement across enterprise accounts while aligning customer needs with Tines' platform, ensuring adoption and expansion.
Top Skills: Saas Solutions
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