Top IT Jobs in Baltimore, MD

Manage full project lifecycle for IT Operations and Services, including enterprise applications, security, network/systems infrastructure, and process improvements. Create plans, governance, change management, vendor onboarding, KPIs, roadmaps, and transition projects to operations while communicating status and driving cross-team collaboration.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Administer, maintain, and optimize enterprise time-series data historian platforms. Monitor system health, manage data ingestion and interfaces, configure tags/compression/retention, troubleshoot gaps and latency, perform upgrades/backups, enforce data governance and security, support users and teams, and recommend performance and automation improvements.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.

The internship offers hands-on training in Nutanix technologies, focusing on IT infrastructure and cloud services, with potential full-time roles thereafter.

The Enterprise Architect defines technology strategies, aligns investments with company goals, and leads cloud modernization and data analytics initiatives while ensuring compliance and governance.

Manage SAP ERP solutions for finance, design and implement configurations, provide user support, and ensure integration across relevant business areas.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide day-to-day Tier 1/2 IT support, manage Okta onboarding/offboarding and MFA recovery, administer Mac fleet with Kandji, maintain asset inventory and lifecycle, support SOC 2/ISO 27001/HIPAA audit evidence, escalate complex issues, and maintain documentation and knowledge base.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

The IT Operations Manager will oversee day-to-day IT operations, including managing MSP, network and cloud infrastructure, identity management, systems administration, and user support, while ensuring security and optimal performance across all platforms.

The Senior IT Project Manager will lead client-facing IT infrastructure projects, manage timelines and expectations, and coordinate engineering teams while ensuring high-quality delivery of services.

The IT SOX Controls Senior Analyst supports the SOX program with IT activities including control documentation, testing, and process improvement, ensuring effective IT controls are in place.

Responsible for IT support and administration for Commercial systems. Partners with business owners to ensure system performance, compliance, and operational excellence across various business functions.

The IT Auditor supports the audit team by testing IT controls, preparing work papers, conducting audits, and communicating findings.

The IT Support Lead oversees L1/L2 IT support operations, leading a team, ensuring effective issue resolution, and managing IT support functions.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

The DoD SkillBridge Internship offers active-duty military members IT and cybersecurity training, certifications, and networking opportunities to prepare for civilian careers in IT.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Design, implement, and evolve enterprise IT architecture solutions across cloud/hybrid, SaaS, and on‑prem platforms. Lead cross-functional architecture initiatives, define integration approaches, support AI/automation enablement, ensure security and governance alignment, optimize performance and cost, mentor teams, and contribute to standards, vendor evaluations, and modernization efforts.

Own and operate core corporate IT systems including identity, endpoints, cloud infrastructure, and automations. Administer AWS, ServiceNow, MDM, and SaaS integrations; build workflows, govern AI tools, handle Tier 3 incidents and on-call duties, and partner with Security, People, and Enterprise apps to ensure reliability, security, and compliance.

The IT Recruiter will manage the recruitment lifecycle, source IT talent, conduct interviews, and ensure smooth integration of new hires.

The role involves strategic sourcing for indirect goods and services, overseeing supplier relationships, driving cost savings, and developing procurement strategies while collaborating with cross-functional teams.

Lead research and produce high-impact insights on outsourced managed security services and public cloud. Advise clients and vendors, develop thought leadership, deliver presentations, support sales, mentor analysts, improve research processes, and represent Gartner externally. Focus areas include MDR/SOC, cloud security operations, sourcing/contracts, and hyperscaler/cloud workload optimization. Up to 25% travel.