Top Customer Success Jobs in Baltimore, MD

Reposted 24 Days AgoSaved
Remote
Baltimore, MD
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills: SaaS
Reposted 24 Days AgoSaved
Remote or Hybrid
Baltimore, MD
72K-115K Annually
Mid level
72K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 24 Days AgoSaved
Remote
Baltimore, MD
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 24 Days AgoSaved
Remote
Baltimore, MD
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 24 Days AgoSaved
Remote
Baltimore, MD
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills: Customer Success ToolingEhrSalesforce
25 Days AgoSaved
Remote
Baltimore, MD
Senior level
Senior level
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Senior Manager of Customer Success will lead a team of CSMs, driving execution and optimizing customer experience, retention, and adoption while coaching team members and supporting cross-functional initiatives.
25 Days AgoSaved
Remote
Baltimore, MD
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Artificial Intelligence • Cloud • Analytics • Automation
The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.
Top Skills: AIMortgage TechnologySaaS
25 Days AgoSaved
Remote
Baltimore, MD
160K-160K Annually
Senior level
160K-160K Annually
Senior level
Cloud • Security • Software
The Senior Customer Success Manager will lead post-sales engagements for enterprise customers, driving onboarding, support, and customer advocacy while ensuring successful outcomes and product adoption.
Top Skills: AppsecAWSAzureDevsecopsGCPLinuxSecurity InfrastructureVulnerability Management
25 Days AgoSaved
Remote
Baltimore, MD
75K-82K Annually
Junior
75K-82K Annually
Junior
Healthtech • Software
The Customer Success Manager is responsible for managing a portfolio of accounts, focusing on customer retention, product adoption, and satisfaction within a SaaS healthcare compliance platform.
Top Skills: SaaS
25 Days AgoSaved
Remote
Baltimore, MD
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.
Top Skills: Project Management ToolsSoftware DevelopmentUnmanned Aircraft Systems
25 Days AgoSaved
Remote
Baltimore, MD
Junior
Junior
Analytics
The Client Success Associate supports client needs by collaborating with Client Success Managers, managing projects, analyzing data, and improving processes to enhance client experiences.
Top Skills: ExcelGoogle SheetsVitally
Reposted 25 Days AgoSaved
Remote
Baltimore, MD
76K-95K Annually
Mid level
76K-95K Annually
Mid level
HR Tech • Software
The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.
Top Skills: CRMGainsightHubspotLeave Management SaasSalesforce
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25 Days AgoSaved
Remote or Hybrid
Baltimore, MD
Senior level
Senior level
Cloud • Edtech • Marketing Tech • Software
The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.
Top Skills: Ai Solutions
25 Days AgoSaved
Remote
Baltimore, MD
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Edtech • Machine Learning • Software • Database
The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.
Top Skills: ClasslinkCleverGainsightGoogle SuiteSalesforceSftp
Reposted 25 Days AgoSaved
Remote
Baltimore, MD
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 25 Days AgoSaved
Remote
Baltimore, MD
140K-160K Annually
Junior
140K-160K Annually
Junior
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills: Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Reposted 26 Days AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills: Ai ToolsGainsightHubspotPythonSnowflakeSQL
Reposted 26 Days AgoSaved
Remote
Baltimore, MD
Entry level
Entry level
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills: Cx AutomationTotangoVerint Products
Reposted 26 Days AgoSaved
Remote
Baltimore, MD
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Artificial Intelligence • Edtech
The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.
Top Skills: LookerSalesforce CRMSigmaSQLTableau
Reposted 27 Days AgoSaved
Remote or Hybrid
Baltimore, MD
Entry level
Entry level
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills: B2B SaasCrms
Reposted 29 Days AgoSaved
Remote
Baltimore, MD
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills: Bluespine SoftwareData AnalyticsHealthcare Claims Data
Reposted One Month AgoSaved
Remote
Baltimore, MD
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills: AWSAzureBashDockerGCPKubernetesLinuxPython
Reposted One Month AgoSaved
Remote
Baltimore, MD
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills: Crm Systems
Reposted One Month AgoSaved
Remote
Baltimore, MD
106K-147K Annually
Expert/Leader
106K-147K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills: AICpeMachine LearningOpensyncSoftware-Defined Networking
Reposted One Month AgoSaved
Remote
Baltimore, MD
125K-175K Annually
Senior level
125K-175K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Conversational AI
The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.
Top Skills: ChatgptJIRASalesforceSlack
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