Top Remote Operations Associate Jobs

Manage the end-to-end payment integrity audit lifecycle, including provider documentation requests, follow-ups, inbox triage, audit finding letters, case tracking, and communication logging. Maintain accurate, compliant workflows, improve SOPs, coordinate with clinical auditors, appeal teams, and product teams, and provide professional, empathetic provider support. Use Microsoft Office and Google Workspace tools, including spreadsheets, formulas, filters, and pivot tables, for tracking and reporting.

Manages payment setup and clearing operations, including settlement pipelines, exception reporting, payment documentation, proof-of-payment requests, and account ledger reviews. Communicates with creditors, agencies, law offices, and payment processors to resolve issues. Maintains Salesforce records, handles clerical and correspondence tasks, supports internal inquiries and special projects, and ensures accuracy while managing multiple priorities and deadlines.

Review and interpret behavioral health documentation and coding review results (ICD-10-CM, CPT, HCPCS), provide clear, actionable education to providers via support channels, identify and correct incorrect findings, contribute to provider education and knowledge base content, and advise cross-functional teams on coding trends and tooling improvements.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Leads clinical operations strategy and execution for global oncology programs, coordinating clinical teams, CROs, strategic partners, and vendors. Oversees study planning, budgets, enrollment, risks, compliance, inspection readiness, regulatory preparation, and operational performance. Represents Clinical Operations on global program and clinical subteams, escalates issues, supports business development evaluations, and drives cross-functional process improvement.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Own Fuel Cycle’s internal AI transformation, initially focused on Salesforce, marketing automation, and GTM operations. Build AI-native workflows, agents, integrations, dashboards, and evaluation loops for sales, marketing, and finance. Maintain trusted operational data, automate repetitive processes, measure manual hours displaced and response speed, and expand AI workflow coverage across HR, Legal, Customer Success, and other functions.

Investigate and resolve card, ACH, and mobile deposit disputes while managing chargebacks within regulatory and network deadlines. Analyze suspicious activity, transaction histories, behavioral patterns, and customer data to identify fraud and mitigate losses. Document clear, audit-ready determinations, apply payment rules accurately, and contribute to process improvements, risk management, and technology-enabled operational efficiency.

Supports healthcare operations through claims and payment exception tracking, provider contract signature and activation workflows, lead qualification, referral and onboarding monitoring, escalation triage, reporting, dashboard maintenance, and document management. The role coordinates across internal teams to ensure operational tasks, provider go-live activities, and reporting deadlines are completed accurately and on time.

Build and operate an outbound talent acquisition engine targeting passive candidates. Responsibilities include Boolean sourcing, high-volume personalized outreach, candidate screening, acquisition strategy, A/B testing messaging, funnel analytics, market intelligence, dashboards, workflow automation, playbook development, and collaboration with founders and hiring managers. The role is fully in-office in New York City and combines recruiting execution with strategy and operations.

Supports healthcare operations through claims and payment exception tracking, provider activation and credentialing workflows, contract signature processes, lead qualification, escalation routing, referral monitoring, reporting, dashboard maintenance, and document management. The role coordinates across internal teams to ensure onboarding milestones, operational tasks, and reporting deadlines are completed accurately and on time.

Serve as the primary People Operations partner for India, managing employee lifecycle operations, HRIS records, payroll coordination, recruiting, onboarding, offboarding, employee relations, vendor management, and compliance with Indian labor laws. The role also supports global HR alignment, policy implementation, employee engagement, workplace relations, and recruitment reporting across tech, product, and business operations teams.

Supports day-to-day business operations through record-keeping, invoice and reconciliation workflows, contract and compliance documentation, reporting, tool administration, shared inbox monitoring, cross-team coordination, and process improvement projects. The role is designed for an early-career professional with strong organization, attention to detail, communication skills, and an interest in finance and operational processes.

Own daily customer operations for a healthcare software platform, including support triage, first-line data troubleshooting, account health monitoring, value analysis, onboarding, customer communications, and cross-functional coordination. The role turns customer needs into scoped work, keeps account workstreams moving, supports renewals and expansions, maintains knowledge resources, and surfaces product feedback and adoption opportunities to leadership and internal teams.

Own marketing operations for NerdWallet’s Student Loans marketplace, including lender compliance updates, partner communications, reporting, dashboard maintenance, landing page management, affiliate campaign setup, invoice reconciliation, payout tracking, and contract workflow coordination. The role works across Marketing, Finance, lenders, and traffic partners to resolve discrepancies, maintain accurate marketplace content and financial records, and support scalable acquisition operations.

Supports the payment lifecycle for expert contributors by managing payment support tickets, investigating discrepancies, resolving disputes, and communicating with contributors. Audits payment data and complex incentive structures, builds SQL queries, scripts, automations, and dashboards, and collaborates with Finance, Operations, Delivery, and Engineering. The role also supports payment compliance, data traceability, workflow improvements, and audit requirements.

Manages client questions and feedback, analyzes inquiry trends, develops operational efficiencies, refines business rules and automations, and coordinates with internal teams to improve processes, products, and client experience.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Supports cross-functional PBM operations projects, client and plan implementations, audits, go-live activities, CMS reporting, data validation, and process improvements. Tracks timelines, deliverables, risks, and operational readiness while coordinating with Clinical, Client Services, IT, Compliance, and other stakeholders. Maintains SOPs and process documentation, reconciles reporting data, and helps resolve discrepancies. The role requires strong organization, communication, attention to detail, and the ability to manage multiple workstreams without direct authority.

Supports pharmacy benefit management operations by monitoring eligibility, accumulator, and claims data feeds; coordinating file processing and delivery; troubleshooting discrepancies; monitoring vendor integrations; and maintaining process documentation and controls. Collaborates with engineering, client success, implementation, benefit administration, health plans, and third-party vendors to ensure accurate, timely data operations, with additional hours possible during peak enrollment and renewal periods.

Supports healthcare providers and patients using NavDx diagnostic testing. Responsibilities include customer onboarding, clinical workflow education, operational issue resolution, order and results support, reimbursement coordination, provider portal adoption, utilization analysis, account strategy, data maintenance, and cross-functional project execution. Ensures compliance with HIPAA, CLIA, FDA regulations, and company policies while improving customer experience and testing access.

Supports healthcare providers, patients, and clinical institutions using NavDx diagnostic testing. Responsibilities include customer onboarding, workflow education, order and results support, reimbursement coordination, provider portal adoption, utilization analysis, data maintenance, account strategy, and cross-functional operational improvement. The role ensures compliance with HIPAA, CLIA, FDA regulations, and company policies while strengthening customer satisfaction and patient access.

Supports healthcare providers, patients, and clinical teams using NavDx diagnostic testing. Responsibilities include customer onboarding, workflow education, test ordering and results support, reimbursement coordination, provider portal adoption, utilization analysis, data maintenance, cross-functional collaboration, and operational improvement. The role also supports account strategies and ensures compliance with HIPAA, CLIA, FDA, and company requirements.

Drive high-priority cross-functional initiatives, partner with leadership to solve product and business challenges, build teams/processes, research markets and opportunities, and deliver operational improvements and measurable business outcomes in a fast-moving environment.

Drive high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Partner with leadership to solve business and product challenges, build teams and processes, research new markets and opportunities, and improve operational effectiveness. Manage projects from planning through execution while taking ownership of measurable business outcomes in a fast-moving environment.