Top Remote Operations Associate Jobs

Manage partner billing cycles, prepare and submit billing files, review remittances and payment feedback, investigate discrepancies, and collaborate to resolve billing and payment issues. Drive workflow improvements, support automation initiatives, and scale billing processes for new EAP partners while documenting processes and training materials.

As a Care Operations Associate, you'll guide families through the referral to intake process, managing caseloads and collaborating with teams to improve care access.

Support product teams by coordinating launches, integrations, QA, and cross-functional workflows; synthesize user feedback and maintain documentation; track KPIs and produce reports to inform product decisions.

Manage marketing operations for eCommerce growth: enforce asset governance, prioritize creative production, traffic ads, ensure data integrity in reporting, analyze campaign performance, and present recommendations to improve campaign strategy and execution.

Build and run AI-first processes for legal e-billing and outside counsel management. Administer Brightflag, manage monthly accruals and vendor onboarding, analyze OC spend using SQL/Snowflake/Looker, produce reports and scorecards, and partner with FP&A, Sourcing, and stakeholders to optimize budgets, forecasting, and outside counsel strategy.

Handle high-volume cash and electronic payment processing (wires, ACH), reconcile transactions and general ledger entries, investigate and resolve exceptions, ensure BSA/AML and OFAC compliance, support audits and month/quarter/year-end reporting, and recommend process improvements to reduce errors.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Support People Ops programs by coordinating employee events, internal communications, recognition, and benefits administration. Manage vendor processes, analyze engagement feedback, support open enrollment and benefits operations, and provide logistical support for in-person and virtual company initiatives.

Lead financial planning, portfolio and project management, and process improvement for Claim & Appeal Operations. Partner with executive leadership to drive strategy execution, governance, workforce planning, and executive reporting while delivering data-driven insights and cost-efficiency initiatives across a matrixed healthcare organization.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Partner with Finance and Operations leaders to manage budgeting, forecasting, expense management, and financial analysis. Produce executive-level reporting, presentations, dashboards, and insights. Monitor performance, identify risks and opportunities, support cross-functional projects, coordinate governance/audit activities, and drive process improvement via automation, analytics, and AI-enabled tools to support senior leadership decision-making.

Assist in launching and maintaining venture capital firms globally, managing legal and operational matters while collaborating with partners and clients.

The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.

Leads strategic operations and client transformation across healthcare service operations, markets, care delivery organizations, PMOs, and call teams. Develops operational roadmaps, drives process improvement and AI-enabled service adoption, advises executive stakeholders, supports implementations and migrations, and improves patient, provider, and client experience through data-driven performance initiatives.

Leads enterprise business operations and transformation initiatives across payment integrity, medical documentation, technology enablement, and provider experience. Develops scalable operating models, execution roadmaps, governance frameworks, performance reporting, and analytics. Partners with operations, technology, product, and external stakeholders to improve cost, quality, compliance, financial performance, and operational efficiency. Requires experience in payment integrity, claims or encounter processing, provider networks, health insurance, and cross-functional program leadership.

Manage end-to-end email channel execution and campaign infrastructure for global marketing programs. Build, QA, deploy, localize, and optimize high-volume email campaigns, drive A/B testing and deliverability improvements, support cross-functional stakeholders, maintain compliance and database hygiene, and pilot AI/automation to scale workflows.

Supports clinical study startup, site management, and live-study monitoring for at-home EEG deployments. Responsibilities include coordinating with research sites and project teams, training sites on devices and protocols, monitoring timelines and quality, maintaining GCP and ICH compliance, resolving operational issues, and providing site feedback to improve devices and workflows. The role is fully remote in the U.S. with up to 5% travel.

Supports clinical provider onboarding by tracking training, credentialing, and start-date milestones; follows up on delays and escalates risks. Maintains accurate provider records, identifies workflow bottlenecks, improves communications and templates, and helps design scalable clinical operations systems and automations. Collaborates cross-functionally on provider experience initiatives and ad hoc operational projects.

Handle end-to-end claims denials, rejections, and billing exceptions; identify patterns and automation opportunities; leverage AI tools; build SOPs and payer playbooks; monitor claims pipeline; coordinate with providers and vendors; escalate complex payer issues.

Support post-sales CX operations: own professional service operations, execute customer communication programs in Gainsight, develop/apply AI tools for automation, support CX programs, and collaborate cross-functionally in a hybrid role with occasional nonstandard hours.

Own pre-boarding and onboarding workflows, coordinate orientations, support team member questions, maintain accurate HR system data, produce reports, and assist with process improvements and system implementations. The role requires strong organization, attention to detail, communication, discretion, and adaptability in a fast-paced environment.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Support day-to-day people operations for a distributed US-based team: coordinate onboarding/offboarding, process payroll inputs, assist benefits enrollment, maintain HR records, serve as first contact for routine employee questions, support leave administration, coordinate vendor/EOR interactions, run employee programs and events, and cover expanded HR responsibilities during a planned leave (Dec–May). Identify process improvements and maintain operational playbooks.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Manage end-to-end maintenance jobs for a property maintenance platform: triage inbound tickets, source and coordinate vendors, schedule and reconfirm site visits, drive quoting and documentation (W9s, COIs, signed quotes), oversee work execution, verify completion with photos/site sign-off, reconcile invoices, and close jobs with a complete paper trail while communicating with clients and internal teams.