Top Tech Jobs & Startup Jobs in Tampa, FL

The Senior Specialty Market Relationship Manager oversees the customer experience for complex insurance implementations, managing large accounts and coordinating services across teams to enhance client satisfaction.

Manage a caseload of complex workers' compensation claims, supervise and coach a small claims team, handle escalations, coordinate with TPAs/carriers/counsel/providers, perform file audits, onboard and train staff, ensure multi-state WC compliance, and support reporting and process improvements.

Lead Arrive Fresh client success operations for perishable cold-chain logistics, scaling brokerage services, and building SOPs. Drive forecasting, cross-functional alignment, technology adoption (ArriveNow), customer implementations, and regulatory compliance (FSMA, STF, PACA). Mentor and develop a client success team, manage escalations, and partner with capacity, finance, and business development to meet volume, margin, and revenue targets.

Lead and scale Arrive Fresh carrier capacity operations for perishable cold-chain freight. Build a high-performing capacity team, develop SOPs and compliance programs (FSMA, STF, PACA), manage bid and contract negotiations, partner with TMS and tech teams, and analyze KPIs to optimize lane pricing, tender acceptance, carrier retention, and service delivery.

Partner with leadership to design and execute recruiting strategies, source and evaluate candidates, expand recruitment channels, ensure compliance, manage recruitment budgets and job postings, train hiring managers on ATS and compliance, and analyze hiring data to improve processes and outcomes.

Provide remote customer service for card account servicing: handle inquiries, de-escalate calls, exercise judgment, use Google Suite/Microsoft Office, meet performance and attendance expectations, and maintain required secure home-office internet connectivity and location availability.

Own and evolve the Collibra meta-model, integrations, and workflows. Design configurations and security/lineage standards, automate workflows, coordinate changes with Pfizer Global Supply, perform risk/impact assessments, and support development/test/production environments to make trusted data discoverable and usable.

Manage and document warehouse and van inventory, receive and stock shipments, process returns and daily inventory transactions, prepare and ship equipment to remote employees, and operate inventory tracking systems and warehouse equipment to ensure accurate, timely inventory control for field technicians.

Lead product and process support for defense manufacturing programs: resolve production issues, ensure product compliance and integrity, create work instructions and CAD updates, drive continuous improvement and lean initiatives, perform data and cause-chain analysis, and support project management to improve manufacturing output.

The Senior Analyst in AML KYC will conduct detailed customer onboarding, monitor client relationships for compliance, and update KYC records while utilizing AI tools for efficiency.

Partner with sales as the technical lead across pre- and post-sales: deliver demos and POCs, scope integrations, manage implementations and onboarding, create training and documentation, gather client feedback for product, and collaborate with Customer Success and Engineering to drive adoption and expansion for FinTech/RegTech customers.