Top IT Jobs in Tampa, FL

Provides frontline help desk support by diagnosing and resolving hardware, software, network, account, and connectivity issues. Installs and configures systems, manages user accounts and permissions, documents solutions, maintains knowledge bases, monitors IT systems, supports technology projects, and escalates complex problems. The role also handles phone triage, follows security and compliance procedures, and delivers customer-focused assistance within service-level expectations.

Provides frontline IT help desk support by diagnosing and resolving hardware, software, network, account, VPN, printer, and endpoint issues. Installs and configures systems, manages user accounts and permissions, documents solutions, monitors IT systems, follows security procedures, and escalates complex problems. Supports upgrades, deployments, network expansions, and users through phone, email, and ticketing systems while meeting service-level expectations.

Leads the internal IT organization’s AI-first transformation, including systems strategy, AI tool deployment, platform uptime, governance, security coordination, helpdesk automation, budgeting, and cross-functional adoption. Owns IT roadmaps, prioritization processes, AI metrics, compliance frameworks, and teams of up to 30 contributors while partnering with security, infrastructure, legal, and other business functions.

Facilitates IT demand intake, evaluation, prioritization, and portfolio governance. Develops business cases, dashboards, scoring frameworks, capacity views, and executive decision materials. Administers demand lifecycles and ServiceNow Strategic Portfolio Management workflows while coordinating compliance, risk, resource planning, and portfolio health activities. Partners with IT, business, PMO, project, and operational leaders to align initiatives with strategy, funding, capacity, and organizational priorities.

Administer and optimize Databricks workspaces across development, test, and production environments. Manage clusters, jobs, workflows, security, governance, monitoring, backups, performance, and cost controls. Automate provisioning and policy enforcement using infrastructure as code, integrate CI/CD pipelines, troubleshoot platform issues, and provide Tier 2/3 support. Collaborate with data, analytics, security, and IT teams while documenting procedures, onboarding users, and promoting Databricks best practices.

Leads business process reengineering and modernization projects for Defense Logistics Agency initiatives. Responsibilities include process mapping, data modeling, requirements analysis, stakeholder interviews, change management, training, methodology development, performance measurement, and quality improvement. The specialist collaborates with process, product, development, and functional owners to define system requirements, user stories, business rules, and acceptance criteria while tracking project risks, issues, milestones, and deliverables.

Develops and maintains IT governance policies, procedures, standards, and controls aligned with ITIL, regulatory requirements, and business goals. Evaluates access, change, incident, and service management controls; monitors governance effectiveness; recommends process improvements; coordinates incident response and corrective actions; supports controlled change implementation; and leads major incident management processes while collaborating with technical teams, business stakeholders, and vendors.

Provide service desk, endpoint, remote workforce, and systems administration support for Microsoft 365, Intune, HubSpot CRM, and Five9. Manage user provisioning, permissions, patching, asset inventories, onboarding and offboarding. Troubleshoot connectivity, authentication, device, contact center, and platform issues; own incidents through resolution. Develop documentation, improve support processes, and coordinate with vendors and internal teams in a hybrid, contact-center-focused environment.

Leads national IT and non-clinical recruiting operations, manages and develops recruiters, establishes KPIs, monitors production, improves staffing processes, and partners with sales and account management to fulfill client hiring needs.

Designs, develops, and maintains automated UI, API, integration, regression, performance, and security tests for enterprise applications including ServiceNow and Salesforce. Builds reusable frameworks, integrates testing into CI/CD pipelines, manages quality gates, validates data with SQL and APIs, diagnoses failures, supports test environments, and collaborates on defect root cause analysis. Provides QA automation standards, metrics, reporting, and technical mentorship.

Leads product strategy, vision, roadmap, prioritization, and backlog management within a scaled SAFe environment. Translates business requirements into epics, features, and stories; facilitates PI Planning; collaborates with stakeholders, Agile Release Trains, engineering, compliance, security, and business teams; monitors product performance; manages risks and dependencies; and promotes Agile maturity using VersionOne.

Leads the internal IT function and team across strategy, identity, endpoints, networking, collaboration, cloud infrastructure, service management, AI governance, security operations, budgets, vendors, and compliance. Builds scalable technology roadmaps, manages Microsoft 365 and endpoint environments, improves employee experience, oversees business continuity, and partners with executive leadership, Security, Engineering, Finance, and HR.

Maintains security infrastructure, firewalls, PKI, access controls, vulnerability management, incident response, compliance documentation, and threat detection systems. Uses AI-powered SIEM, EDR, UEBA, and SOAR tools to automate security operations and identify emerging threats. Develops policies based on NIST, FISMA, PCI, PII, and CJIS requirements; performs risk assessments, system hardening, and security training. Collaborates with IT teams and evaluates AI/ML security, privacy, and supply chain risks.

Manage and scale global Apple and Windows endpoint fleets using Jamf and Intune. Develop scalable device-management runbooks for M&A, enforce security baselines, support systems integration, lead technical projects, resolve cross-functional workflow issues, and participate in IT escalation support. The role requires expertise in cloud platforms, identity and SSO, API integrations, endpoint compliance, security frameworks, regulatory requirements, and IT strategy.

Develops, secures, deploys, and supports PACER and court-record systems across the software lifecycle. Responsibilities include building applications and web services, managing CI/CD pipelines, containerized applications, cloud technologies, source control, vulnerability remediation, PCI and FISMA compliance, architecture, testing, performance tuning, disaster recovery, documentation, and Agile collaboration. The role also provides technical support, stakeholder communication, training, and recommendations for emerging technologies.

Owns end-to-end enterprise application architecture for secure, scalable court-record systems. Responsibilities include designing microservices, REST APIs, micro-frontends, cloud and hybrid-cloud solutions, authentication frameworks, workflows, and integrations; leading architectural reviews, code reviews, DevSecOps and CI/CD initiatives; mentoring technical teams; evaluating technologies; and ensuring security, compliance, accessibility, and governance standards.

Develop, operate, and support secure PACER and court-record systems across the full software development lifecycle. Build and maintain enterprise software, secure web services, automated DevSecOps pipelines, and containerized applications. Ensure PCI, FISMA, ATO, and other security compliance; manage vulnerabilities, architectures, source control, deployments, performance, disaster recovery, and continuity planning. Collaborate in Agile teams, document technical solutions, support stakeholders, and evaluate technologies that improve system efficiency and sustainability.

Develop, secure, deploy, operate, and support PACER and related court-record systems. Build enterprise software and secure web services, manage DevSecOps pipelines, remediate vulnerabilities, maintain compliance with PCI, ATO, and FISMA requirements, and support cloud and containerized applications. Responsibilities also include architecture, testing, performance tuning, disaster recovery, configuration management, documentation, stakeholder collaboration, and Agile ceremonies.

Leads enterprise AI and intelligent automation strategy, including Generative AI, machine learning, and RPA initiatives. Manages a multidisciplinary IT team, budgets, vendors, governance, project portfolios, and end-to-end solution delivery. Partners with business and technology leaders to identify automation opportunities, develop business cases, ensure compliance and security, and deliver scalable solutions with measurable business value. The role is hybrid in Camden, New Jersey, with 15% domestic and international travel.

Coordinates multiple IT projects by tracking tasks, tickets, schedules, timelines, and commitments. Communicates with clients, vendors, technicians, procurement, and internal teams; follows up on open items; coordinates onsite and remote work; monitors equipment and deliverables; manages expectations; escalates risks; supports process documentation and team training. The role emphasizes organization, client communication, accountability, confidentiality, and timely follow-through rather than technical problem-solving.

Leads OLIPOP’s IT strategy, operations, security, compliance, vendor management, and cross-functional technology projects. Oversees cloud systems, networking, endpoint management, SaaS lifecycle, helpdesk operations, onboarding and offboarding, access governance, and user support. Manages IT policies, budgets, audits, security tools, incident response, and vendor relationships while balancing strategic planning with hands-on technical execution.

Supports enterprise applications through requirements analysis, configuration, administration, incident resolution, documentation, vendor coordination, release management, licensing support, and quality assurance testing. Advises university stakeholders and end users on application functionality and best practices, assesses upgrade impacts and risks, develops mitigation plans and test plans, and implements validated solutions. The role also supports application adoption and alignment with university research, teaching, and administrative objectives.

Owns the strategy and execution of eDiscovery and information governance programs across business functions and enterprise platforms. Partners with engineering teams to improve EDRM capabilities, translates regulatory requirements into system controls, manages roadmaps, dependencies, risks, and audit documentation, and validates compliance tooling through comprehensive testing. The role also identifies automation opportunities, responsibly applies generative AI and workflow tools, and drives organizational adoption.

Leads IT QA teams and quality outcomes across products and delivery areas. Responsibilities include people management, talent development, QA governance, test automation strategy, release readiness, risk management, quality metrics, stakeholder partnership, resource planning, and continuous improvement. The role manages up to 15 QA analysts and drives scalable testing practices, automation adoption, delivery confidence, and customer-focused quality results.

Administer, configure, and support JD Edwards EnterpriseOne CNC environments, including architecture, security, performance tuning, integrations, upgrades, deployments, and lifecycle management. Manage incidents and changes using ITIL, ensure high availability and disaster recovery, troubleshoot complex issues, lead CNC projects, collaborate with infrastructure and database teams, and mentor team members. The role requires 24/7 operational support, including occasional night, weekend, and holiday shifts.