Top Senior Operations Jobs in San Diego, CA

Serves as a strategic integrator and accountability partner to executive leadership across Marketing and Centralized Operations. Coordinates priorities, workflows, reporting, KPIs, meetings, communications, and cross-functional initiatives. Tracks progress, risks, dependencies, and performance while preparing executive-ready summaries and materials. Supports process alignment, campaign evaluation, operational readiness, leadership workflows, and onboarding coordination.

Manage onsite hazardous waste and environmental operations, ensuring safety, regulatory compliance, customer satisfaction, productivity, and profitability. Lead employees, oversee equipment and resources, establish operational and financial KPIs, analyze performance and P&L data, develop staff, maintain policies and procedures, and collaborate with customers and internal leadership to improve program performance.

Leads onsite environmental and waste management operations, ensuring safety, regulatory compliance, productivity, profitability, and customer satisfaction. Manages personnel, equipment, infrastructure, KPIs, financial performance, reporting, continuous improvement, training, and succession planning. Coordinates with customer stakeholders and internal leadership to resolve issues and optimize program delivery.

Leads onsite environmental and waste management operations across customer locations. Oversees employees, health and safety, regulatory compliance, equipment, labor, profitability, and service quality. Develops and monitors operational and financial KPIs, manages performance, provides coaching and succession planning, and reports results to leadership. Collaborates with customers and internal stakeholders to resolve issues and improve program performance.

Oversee all operations for the Vapor Control business unit, including personnel, scheduling, logistics, project execution, customer relationships, regulatory coordination, safety, budgeting, forecasting, P&L review, billing, and quality assurance. Lead hiring, training, performance management, service issue resolution, bidding, and contract implementation while ensuring regulatory compliance, profitability, customer satisfaction, and safe service delivery.

Leads onsite environmental and waste management operations across customer locations. Oversees safety, regulatory compliance, staffing, equipment, infrastructure, productivity, profitability, and operational and financial KPIs. Manages and develops onsite personnel, coordinates with customers and internal leadership, ensures policy compliance, provides performance reporting, and drives continuous improvement. Requires environmental operations experience, leadership capability, P&L analysis skills, and RCRA, HAZWOPER, and DOT training.

Oversee onsite environmental and waste management operations, including air, water, and hazardous waste programs. Manage staff, health and safety, regulatory compliance, equipment, productivity, budgets, KPIs, reporting, customer relationships, and continuous improvement. Coach and develop employees while ensuring safe, efficient, and profitable service delivery.

Own post-sales strategy and operations for the Customer Success organization. Lead planning, segmentation, book design, forecasting, reporting, operating cadences, renewal and churn reviews, and executive business partnerships. Drive cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Use SQL, spreadsheets, and BI tools to analyze performance, improve coverage models, and develop customer retention and expansion processes.

Analyze and improve the go-to-market funnel across Marketing and Sales. Responsibilities include campaign attribution, lead qualification, pipeline and rep activity analysis, CRM governance, reporting, data-quality troubleshooting, workflow improvement, and AI-enabled automation. The role builds dashboards, investigates funnel inefficiencies, supports HubSpot operations, documents scalable processes, and partners with GTM leadership to translate data and operational problems into effective solutions.

Leads four branch managers and companywide production execution across multiple markets. Owns scheduling, manpower utilization, installation quality, branch leadership development, KPI performance, corrective actions, and staffing decisions. Requires regular branch visits, jobsite verification, and installer ride-alongs. The role enforces established standards, analyzes schedules and labor reports, maintains builder commitments, and improves operational accountability across residential plumbing and construction operations.

Own post-sales strategy and operations for Customer Success, including account segmentation, book design, forecasting, metrics, reporting, operating cadences, and executive business partnership. Lead cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Analyze data using SQL, spreadsheets, and BI tools to improve retention, expansion, account health, coverage models, and customer outcomes.

Own strategy and operations for the Solutions Engineering organization, including capacity planning, coverage models, hiring and ramp planning, compensation, metrics, reporting, and operating cadences. Partner with executives and cross-functional GTM teams to solve complex problems, drive strategic initiatives, improve enablement, and optimize technical sales motions. Use SQL, spreadsheets, BI tools, and GTM systems to generate insights and improve revenue execution.

Supports cross-functional business operations through workflow analysis, process improvement, resource and workforce coordination, compliance support, reporting, onboarding and training logistics, and internal program coordination. The role documents procedures, maintains operational tools and metrics, leads continuous improvement initiatives, resolves operational issues, and communicates with managers and stakeholders to improve efficiency, alignment, and customer experience.

Own revenue funnel performance analysis from lead through admission, translate insights into operational decisions, and support forecasting. Partner with the VP of GTM Strategy & Operations on annual and quarterly planning, OKRs, business reviews, operating cadence, and cross-functional initiatives. Lead workstreams improving admissions coverage, operating frameworks, and patient and referral-source journeys. Present executive-level analyses and coordinate organizational projects.

Leads operational support for alternative investment products across onboarding, servicing, reconciliations, valuations, redemptions, commissions, controls, and issue resolution. Acts as a senior subject matter expert and escalation resource for advisors, fund sponsors, leadership, and internal teams. Reviews and coaches associates, identifies operational risks, develops procedures and training, and leads cross-functional technology, reporting, workflow, and process improvement initiatives.

Leads company-wide operations across laboratory, sales, and collaboration implementation. Develops strategic plans, KPIs, and process improvements; manages operational teams; ensures regulatory, quality, and safety compliance; collaborates cross-functionally with R&D, lab operations, QA, HR, external partners, and supply chain; and reports performance insights to senior leadership.

Leads remote teams handling premium processing, cash application, and group billing operations for employer-sponsored benefits. Oversees team objectives, performance management, billing exceptions, payment discrepancies, escalations, and partnerships with BPO providers, brokers, customers, and internal stakeholders. Uses operational reporting to monitor performance, guide decisions, and implement process improvements while ensuring compliance with company standards.

Lead end-to-end dispute operations across marketplace, fulfillment, and lending: manage chargebacks, representment, buyer/seller adjudication, regulatory error-resolution, vendor relationships, and team performance. Optimize win-rates, meet network SLAs, maintain audit-ready records, and drive metrics and root-cause reductions with Product, Payments, and Fraud.

Lead and scale fraud operations across marketplace, packs, and lending. Own real-time decisioning, manual review, investigations, AML/KYC alert disposition, tooling and vendor management, metrics, and cross-team coordination to minimize fraud loss while preserving customer experience.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Leads a regional 24/7 Safety Response team, manages high-risk safety cases and escalations, and owns utilization, SLA, backlog, and quality outcomes. Partners with Product, Policy, Legal, Investigations, and regional teams to execute safety decisions, improve workflows and automation, identify emerging risks, and translate frontline insights into policy, product, and enforcement recommendations. Provides rotating on-call leadership during incidents and regulatory or reputational events.

Drive cross-functional execution for Dispatch Intelligence initiatives, establish operating processes, track milestones and dependencies, and provide leadership visibility. Build scalable onboarding processes for flexible energy assets, monitor portfolio performance, identify blockers and underperformance causes, and coordinate improvements across customer, product, engineering, data science, commercial, and external teams. Develop metrics, reporting, and operating cadences that improve execution and enable scalable operational performance.

Leads Customer Success business operations by defining and managing KPIs, standardizing reporting, coordinating cross-functional Geo interlock activities, supporting deployment modeling and go-to-market planning, and delivering actionable performance insights to leadership. Develops metrics roadmaps and dashboards using Power BI, Salesforce, Certinia, and similar tools. Drives operational improvement initiatives, leads cross-functional projects, and advises teams on reporting, performance gaps, and improvement plans.

Leads City Year Milwaukee’s site operations, including facilities, office transitions, talent acquisition workflows, budgeting, billing, purchasing, audits, vendor management, technology platforms, compliance, AmeriCorps member operations, and cross-functional projects. Oversees operational systems, develops policies and tools, manages risks and workflows, supports events and relocations, and advises senior leadership on financial stewardship, staffing, facilities, and organizational effectiveness.

Leads global IT infrastructure engineering and local service management teams. Oversees enterprise cloud, network, systems, service delivery, incident management, security, disaster recovery, vendors, budgets, and modernization initiatives. Establishes operational metrics and service standards, aligns technology strategy with business needs, manages infrastructure performance and availability, and develops technical leaders and teams across a global, multi-site organization.