Business Operations Coordinator II

Posted Yesterday
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Hanover, MD, USA
In-Office
69K-104K Annually
Senior level
Automotive • Information Technology • Other • Transportation • Energy
The Role
Supports cross-functional business operations through workflow analysis, process improvement, resource and workforce coordination, compliance support, reporting, onboarding and training logistics, and internal program coordination. The role documents procedures, maintains operational tools and metrics, leads continuous improvement initiatives, resolves operational issues, and communicates with managers and stakeholders to improve efficiency, alignment, and customer experience.
Summary Generated by Built In

The Business Operations Coordinator II reports to the Business Operations Manager and plays a critical cross-functional role in supporting OTECH’s operational efficiency, resource management, workforce coordination, compliance processes, and continuous improvement initiatives. This position collaborates closely with multiple cross-functional teams to ensure smooth day-to-day operations while driving strategic process improvements. The Business Operations Coordinator II manages complex workflows, oversees onboarding and training logistics, supports major internal programs, maintains reporting tools, and partners with managers and leadership to identify and resolve operational issues quickly and effectively.

Responsibilities
  • Identify and implement process improvements to enhance efficiency, accuracy, and quality.

  • Analyze workflows to uncover issues, gaps, and opportunities for optimization.

  • Support change initiatives by documenting processes, updating SOPs, and maintaining process standards.

  • Track and interpret performance metrics to measure results and inform datadriven decisions.

  • Participate in information gathering, analysis, development, and deployment of tools and processes.

  • Collect, produce, monitor, and distribute reports from various OTECH and OII enterprise systems.

  • Lead continuous improvement projects aimed at strengthening operational effectiveness and customer experience.

  • Communicate effectively across teams and support groups to ensure key information is shared with all stakeholders.

  • Help identify and resolve conflicts, determine resource needs, and support improved organizational alignment. Uphold the company’s commitment to maintaining safe work practices as outlined in the Life Saving Rules.

  • Additional duties as assigned.

Qualifications
  • Bachelors degree in Business Administration, Business Analytics, or Project Management, with 5+ years of relevant experience.

  • Advanced knowledge of the Microsoft Office Suite, with demonstrated advanced proficiency in Microsoft Excel, including Power Query, Power Pivot, complex formulas, data modeling, and in-depth data analysis. 

  • Advanced skills in MS 365 apps and platforms such as Teams, SharePoint, and Power platform.

  • Experience with Oracle Fusion (ERP/HCM/Financials) preferred.

  • Strong analytic skills with the ability to break down complex information, identify patterns and solve problems by making data-driven decisions.

  • Skilled in coordinating project activities, managing timelines, and monitoring deliverables on large projects. 

  • Experience with Tableau and Microsoft Project for developing dashboards, tracking project performance and reporting key metrics a plus.

  • Good oral and written communication skills, including demonstrated ability to organize and present ideas in a logical manner. Experience writing reports and preparing procedures.

  • Reliable team player, with good organizational, time-management, and problem-solving skills. Has a good attendance record, an ability to plan effectively and a good track record for meeting deadlines.

  • Self-motivated with positive attitude. Willing to learn new skills, share experiences and take on roles of increasing responsibility. Is comfortable working in a dynamic and fast-paced environment.

  • Ability to obtain and maintain a security clearance.  

The salary range for this position is $69,100 - $103,700,

About UsOceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, material handling, aerospace, science, and renewable energy industries.

Equal Opportunity Employer: 
All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or other non-merit factor.
About the Team
Oceaneering Aerospace and Defense Technologies (AdTech) delivers solutions that enable humans to work safely and effectively in harsh environments – from underwater to the outer reaches of space. Our innovative solutions support the development and application of practical, cost-effective systems that meet our customers’ challenges – from routine to extreme. Our experience and expertise across multiple industries uniquely positions us as a leader in the government, space, and maritime services markets. Our products and services meet the rigorous demands of the complex environments in which they operate, delivering results without compromising safety or reliability.

Skills Required

  • Bachelor's degree in Business Administration, Business Analytics, or Project Management
  • 5+ years of relevant experience
  • Advanced knowledge of Microsoft Office Suite
  • Advanced proficiency in Microsoft Excel, including Power Query, Power Pivot, complex formulas, data modeling, and in-depth data analysis
  • Advanced skills in Microsoft 365 applications and platforms, including Teams, SharePoint, and Power Platform
  • Strong analytical, problem-solving, and data-driven decision-making skills
  • Experience coordinating project activities, managing timelines, and monitoring deliverables on large projects
  • Strong oral and written communication skills, including report writing and procedure preparation
  • Organizational, time-management, teamwork, and deadline-management skills
  • Ability to obtain and maintain a security clearance
  • Experience with Oracle Fusion ERP, HCM, or Financials
  • Experience with Tableau and Microsoft Project

Oceaneering Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oceaneering and has not been reviewed or approved by Oceaneering.

  • Healthcare Strength Healthcare offerings are portrayed as comprehensive, including private medical insurance and broad medical, dental, and vision coverage tailored to local markets. In several contexts, coverage is characterized as good to outstanding.
  • Retirement Support Retirement programs include pension/retirement plans and a U.S. 401(k), which are consistently highlighted as part of a competitive package. These elements are described as contributing meaningful value to overall compensation.
  • Leave & Time Off Breadth Leave programs include PTO/vacation, paid holidays, and paid sick leave, with annual leave emphasized globally. Time-off provisions are noted as a steady component of total rewards even when salary opinions differ.

Oceaneering Insights

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The Company
HQ: Houston, TX
11,000 Employees
Year Founded: 1964

What We Do

Oceaneering pushes the frontiers of deep water, space and motion entertainment environments to execute with new, leading-edge connections to solve tomorrow’s challenges, today. As the trusted subsea connection specialist, our experience combined with the depth and breadth of our portfolio of technologies allows us to engineer solutions for the most complex subsea challenges. From routine to extreme, our integrated products, services, and innovative solutions safely de-risk operational systems, increase reliability, and enable a lower total cost of ownership. We are connecting what’s needed with what’s next as the world’s largest ROV operator and the leading ROV provider to the oil and gas industry with over 300 systems operating worldwide. With our safety-focused and innovative approach, we responsively and decisively react to subsea challenges while providing solutions swiftly and efficiently.

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