Store Operations Sr Analyst - Outlet Stores

Posted 2 Days Ago
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Mooresville, NC, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Coordinates and implements store operations initiatives, process improvements, and best practices across outlet stores. Analyzes performance data, reporting, ROI, and cost savings; provides actionable recommendations and real-time procedural guidance to stores. Supports technology-enabled productivity improvements, documents policies and processes, and collaborates cross-functionally to deliver projects from development through implementation.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to assess, support/design, implement, and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day store operations, including sales, service, technology, omni-channel, and store communications.
What You Will Do
  • Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
  • Coordinates and manages timely execution of projects across stores, from development to implementation.
  • Provides Store Operations Consultants qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings.
  • Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
  • Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
  • Assists Store Operations Consultants with development of process improvement solutions based on field feedback.
  • Leverages customer facing technology to improve productivity and efficiency.
  • Executes the process of documenting policies, procedures, and processes for new store initiatives.

Minimum Qualifications
  • Bachelor's degree Business, Management, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 2 years Related Industry Experience (Installation, Repair or US Home Improvement)
  • 2 years Experience in data analytics, performance reporting

Preferred Skills/Education
  • 2 years Demonstrated project management experience, such as Gantt Chart design and development
  • 1 year Advanced skill in Microsoft SharePoint, such as ability to create list and custom workflows
  • 1 year Experience with Service Provider Capacity Management

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • Bachelor's degree in Business, Management, Operations, or a related field, or equivalent experience where applicable
  • Two years of related industry experience in installation, repair, or U.S. home improvement
  • Two years of experience in data analytics and performance reporting
  • Two years of demonstrated project management experience, including Gantt chart design and development
  • One year of advanced Microsoft SharePoint experience, including creating lists and custom workflows
  • One year of experience with service provider capacity management

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

  • Retirement Support — A 401(k) plan with a company match of up to 4.25% when contributing 6% is highlighted, with participation generally available shortly after hire under plan rules. Feedback suggests this match meaningfully boosts long-term compensation for eligible associates.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan offers a 15% discount on shares for eligible associates. This provides accessible equity as a complement to wages and traditional benefits.
  • Parental & Family Support — Eligible full-time hourly and salaried associates can receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave. Family-care resources and counseling further support dependents and caregivers.

Lowe’s Insights

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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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Charlotte, NC
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Kirkland, WA
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