Top Operations Jobs in Rochester, NY

Lead and scale end-to-end operations for a global talent platform, covering sourcing and matching, contractor lifecycle management, payments and compliance, and support operations. Partner with Product, Data, Legal, and Finance to build automated, metrics-driven workflows and systems that improve onboarding, allocation, payment accuracy, and issue resolution at scale.

Own the end-to-end order lifecycle for APAC sales: forecasting, CRM/ERP management, product configuration, order-to-deployment coordination, production scheduling, and cross-functional readiness to ensure accurate execution, on-time delivery, and revenue realization.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Lead strategy and operations for Airbnb's ticketing business, owning supply activation, tickets sold, GBV, and guest experience. Drive cross-functional priorities with product, marketing, supply, finance, and partnerships using market intelligence, financial modeling, and growth levers to scale the business.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

The Partner Operations Specialist monitors eligibility, accumulator, and claims files, resolving issues and improving workflow efficiency while supporting new partner integrations and client implementations.

Own end-to-end revenue operations processes including deal desk and contract operations, partner and program operations, GTM onboarding and enablement, and RevOps initiative execution. Manage contract tooling, approval workflows, partner rules, vendor relationships, and migrations to the company CRM while enabling AEs and cross-functional stakeholders to self-serve and execute commercial processes.

Senior leader responsible for end-to-end management and improvement of the Alternative Distribution reinsurance business unit, including treaty administration, claims oversight, accounting/reporting, controls, regulatory compliance, process automation, data and systems integrity, budgeting, audit readiness, and cross-functional stakeholder management. Leads large transformation projects, manages DUA programs, and builds a high-performing team to optimize risk transfer, cost, and capital outcomes.

Serve as CEO's trusted advisor and operational leader to align the executive team, drive strategic initiatives, build operating systems and KPI frameworks, lead cross-functional execution, and improve organizational communication and decision-making to enable faster, smarter outcomes.

Manage and streamline operational and compliance review processes for partner activities. Develop and maintain review schedules, work papers, procedures, and training. Coordinate with vendors and cross-functional teams to ensure marketing materials and partner practices meet Pathward, network, and regulatory guidelines. Monitor tools, update documentation, and support implementation and continuous improvement.

Lead global hotels acquisition revenue operations: define acquisition strategy, own end-to-end funnel, optimize lead prioritization and onboarding handoffs, design incentive and quota programs, forecast and capacity plan, build analytical models, and partner cross-functionally to scale performance.

Partner with Sales and Partnerships leadership to analyze churn, win-loss, deal slippage, and pipeline trends. Execute quota-setting and compensation cycles, administer commissions in Everstage, manage exceptions, and act as a point of contact for quota/comp questions. Lead the Letter AI sales enablement tool, audit DocuSign agreements, and deliver actionable insights to leadership across U.S. and U.K. markets.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Design, implement, and improve Monarch's leadership operating system and planning cadences. Own quarterly and annual planning mechanics, drive execution of cross-functional priorities, build documentation and artifacts to scale execution, and partner with founders and leaders to remove friction and improve decision-making.

Serve as strategic advisor and chief of staff to the Division VP, driving commercial strategy execution, planning, forecasting, KPI-driven performance management, cross-functional alignment (Sales, Finance, Marketing, Supply Chain), executive communications, product availability planning, and team development to deliver business results and continuous improvement across markets.

Lead and build a team that drafts and submits state-specific rating rules, underwriting guidelines, and forms; manage filing execution via SERFF, handle objection responses, coordinate cross-functional stakeholders, establish operating rhythms, improve documentation and controls, and coach staff to scale filing expertise and regulatory execution.

Partner with Sales, Customer Success, Finance, and Data to improve EDU GTM operations. Own Salesforce and GTM system configuration, data quality, reporting, and automation. Lead process improvements, run audits and reconciliations, build dashboards and analytical models, support deal operations and booking closes, and drive cross-functional projects to increase growth, retention, and field productivity.

Work cross-functionally to automate processes, build AI agents and internal tools, design executive dashboards, and own ad-hoc operational projects across Sales, Marketing, Finance, People, and Operations to help the company scale.

The VP of Operations will lead Business Operations, Data, and AI Transformation, driving operational excellence and scalable infrastructure to support hypergrowth at Torq, focusing on data-driven culture and AI integration.

Lead and build Sparrows revenue operations function across the customer lifecycle. Own forecasting, reporting, analytics, pricing, quota setting, deal desk, commissions, and sales tech stack automation. Partner cross-functionally with Sales, Product, Account Management, Customer Experience, and Marketing to drive revenue growth, retention, and operational efficiencies tied to OKRs and KPIs.

Lead day-to-day Channel Operations and strategic GTM initiatives for Vanta's Partner business. Partner with Channel, GTM Ops, Business Systems, Finance, and Marketing to design scalable processes, governance, reporting, partner programs, attribution, pricing, and territory/account rules. Translate ambiguous problems into actionable operational recommendations, drive cross-functional projects from strategy through execution, and measure outcomes to improve partner and seller experiences.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.

The SkillBridge Operations Trainee program offers hands-on training in warehouse operations, sales, finance, safety, supply chain, and human resources over a 16-week period, aimed at military service members transitioning to civilian careers.

Support daily operations for a fintech advisory firm by processing client transactions, reconciling accounts, maintaining internal systems, auditing processes, generating operational reports, assisting client onboarding, and driving process improvements while ensuring regulatory compliance.

Review and QA repair estimates and files, complete cabinetry/furniture valuations using Xactimate, ensure file completion and billing, follow up on incomplete submissions, support SLAs, assist manager with metrics and process improvements, and manage queues.