Top IT Jobs in Rochester, NY

IT Development Program interns gain hands-on experience contributing to healthcare technology projects across data analytics, technical product management, digital engineering, and cybersecurity. Responsibilities include developing digital solutions, solving real-world technology challenges, collaborating globally, and building technical, leadership, communication, and problem-solving skills. The internship lasts at least 10 weeks during Summer 2027 and is based in Waukesha, Wisconsin, or remotely within the United States.

Develops and closes IT staffing opportunities with pharmaceutical, biotech, medical device, and healthcare research organizations. Responsibilities include prospecting, client discovery, relationship management, account planning, revenue forecasting, market intelligence, and full-cycle sales. The role partners with recruiting teams to deliver specialized technology talent and advises clients on hiring needs, compensation trends, regulated IT environments, and workforce strategy.

Leads the IT Strategic Governance and Delivery Office, overseeing project portfolios aligned with business goals. Manages planning and delivery of multiple IT initiatives, governance, budgets, timelines, quality, stakeholder relationships, process improvement, KPIs, and operational agreements. Drives cross-functional collaboration, continuous improvement, and strategic change while managing, coaching, and developing a team of six.

Provides advanced Tier 2 technical support across networking, firewalls, hardware, media players, connectivity, and enterprise environments. Diagnoses root causes, manages escalations, supports strategic accounts, and partners with Product, Engineering, Customer Success, and Sales. Administers and optimizes Zendesk AI Co-Pilot, automation, workflows, and self-service. Develops troubleshooting documentation, coaches support staff, analyzes issue trends, advocates for product improvements, and participates in on-call and occasional holiday coverage.

Serves as the primary liaison between the World Trade Center Health Program and participating healthcare organizations. Manages provider onboarding, education, portal and EFT adoption, relationship management, issue resolution, escalations, documentation, and SLA compliance. Collaborates with credentialing, contracting, claims, finance, clinical operations, communications, and IT teams. Maintains performance dashboards, analyzes trends, supports audits, and drives process improvements to enhance provider satisfaction, reduce resolution times, and improve operational quality.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Leads and develops the internal IT helpdesk and systems administration team, shifting operations from reactive support to proactive service delivery. Owns IT roadmaps, cross-functional projects, vendor relationships, authentication and access standards, disaster recovery, security improvements, and process automation. Establishes measurable KPIs and audit-ready onboarding and offboarding workflows while improving documentation, service levels, workload visibility, and operational accountability.

Supports IT governance, risk, privacy, and compliance programs by maintaining policies, coordinating audits, assessing technology and vendor risks, reviewing contracts, and tracking remediation. Manages privacy documentation including data inventories and processing records, evaluates AI solutions against relevant frameworks, audits access and IT assets, administers cybersecurity awareness training, and partners with Legal, Security, IT, People, and Procurement to embed compliance requirements in business initiatives.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Coordinates data platform incident response, triage, escalation, root cause analysis, problem management, post-incident reviews, and operational improvements. Maintains runbooks, documentation, metrics, dashboards, and stakeholder communications. Implements and monitors security controls, supports security incident response, vulnerability remediation, compliance audits, regulatory reporting, disaster recovery exercises, and cross-functional coordination across data, cloud, infrastructure, DevSecOps, application, and governance teams.

Plans, executes, and reports on information systems control assessments for federal financial systems. Evaluates cybersecurity, access, change management, and segregation-of-duties controls across SAP and non-SAP enterprise applications. Applies FFMIA, GAO, FISCAM, Federal Audit Manual, OMB Circular, and federal accounting requirements. Produces working papers, summary reports, detailed findings, and actionable recommendations while supporting DoD/DLA programs.

Provides technical leadership for enterprise Identity Governance solutions, including architecture, risk assessment, automation, systems integration, application development, and secure access. Designs and implements identity systems across multi-platform environments using Oracle IAM technologies, LDAP, databases, operating systems, application servers, cloud infrastructure, and web/API technologies. Supports DoD and federal customers in an Impact Level 5 Oracle Cloud environment and requires advanced systems engineering expertise, certifications, and a Tier 3 or IT-II designation.

Leads complex IT systems audit and audit advisory engagements for government clients. Applies accounting principles, auditing standards, Federal Acquisition Regulations, OMB guidance, and FISCAM requirements. Provides technical direction, manages client relationships, oversees project execution, and ensures high-quality, timely, and budget-compliant deliverables. Requires DoD/DLA experience, project management capability, relevant certification, and an IT-II Non-Critical Sensitive designation or Tier 3 background investigation.

Architect and implement scalable AI/ML platforms, pipelines, services, and APIs for an enterprise modernization program. Responsibilities include model training and deployment, MLOps, cloud infrastructure, multi-tenant and multi-region architecture, monitoring, optimization, responsible AI, documentation, dashboards, and third-party ML tool integration. The role guides agile teams while ensuring federal security, privacy, governance, compliance, performance, availability, and cost-efficiency requirements are met.

The IT Infrastructure Manager leads the infrastructure team, overseeing operations, enhancing infrastructure design, and ensuring system reliability and security while fostering a service-oriented culture.

The Network Engineer plans, tests, documents, and implements network hardware, software, configuration, routing, and interoperability changes across DLA WAN, DISN, cloud, core, and remote networks. Responsibilities include developing implementation and assessment plans, conducting laboratory evaluations, creating network designs and maps, preparing test and after-action reports, defining requirements, analyzing telecommunications needs, supporting network services, and recommending routing and configuration improvements. The role requires hybrid onsite work and SIPR-related support.

Lead and coordinate IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products; shape audit roadmap; produce executive- and Board-level reports; drive remediation and validate corrective actions; partner with technology leaders and mentor audit staff.

Lead end-to-end IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products. Plan and execute fieldwork, produce evidence-based reports for senior leaders and the Audit Committee, mentor junior auditors, validate remediation, and partner with Engineering and Security to improve controls while maintaining audit independence.

Coordinates testing for Epic applications and integrated healthcare systems, including test planning, user acceptance testing, defect management, upgrades, implementations, documentation, and compliance. Provides tier-2 application support, resolves complex system issues, supports optimization and enhancements, collaborates with stakeholders and vendors, facilitates governance meetings, and mentors junior analysts. The role also requires advanced AI literacy, healthcare operations knowledge, and independent leadership across application support and delivery initiatives.

Drive sales growth for LG IT solutions across the Central Region through consultative selling, territory planning, account development, and partner collaboration. Build enterprise and commercial customer relationships, manage opportunities from discovery through close, coordinate pricing and forecasting, maintain Salesforce pipeline data, and achieve revenue and sales objectives. The role involves executive engagement, customer presentations, trade shows, and approximately 70–75% regional travel.

Lead the planning, execution, monitoring, and delivery of enterprise technology projects. Manage scope, timelines, budgets, resources, risks, vendors, and stakeholder communications while coordinating cross-functional teams across Agile, Scrum, and Waterfall environments. Projects may include software development, cloud transformation, application modernization, and enterprise technology implementations. Ensure business and technology objectives are achieved across multiple concurrent initiatives.

Supports modernization of a mission-critical court case management system by eliciting and decomposing requirements, managing user stories and acceptance criteria, facilitating Agile collaboration, and supporting testing. Conducts process and workflow analysis, develops wireframes and process models, performs user research and usability testing, maintains technical documentation, and delivers briefings to technical and non-technical stakeholders.

Develop and support internal low-code applications and AI agents using Microsoft Power Platform and Copilot Studio. Assist with API and database integrations, automated testing, Agile delivery, intelligent automation, documentation, and application monitoring. Collaborate with cross-functional teams to create secure, compliant, reliable digital solutions that improve enterprise productivity and workflows. The role is remote with occasional travel to Vermeer campuses.

Lead and execute demand generation strategy for internal IT buyers: build GTM playbook, run integrated inbound/outbound campaigns, own pipeline metrics and reporting, partner with Sales/Rev Ops/Marketing to drive pipeline and revenue.