Top IT Jobs in Rochester, NY

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.

Provides Tier II technical support for applications, hardware, networks, servers, workstations, cloud environments, and mobile devices. Troubleshoots complex issues, manages user accounts and permissions, documents solutions, monitors systems, and reports incident trends. The role also mentors junior staff and participates in software deployments, system upgrades, and network enhancement projects while delivering strong customer service.

Develop, enhance, test, deploy, and support clinical applications within the IHS RPMS system. Analyze requirements, translate designs into code, troubleshoot complex software issues, address accessibility and security considerations, support testing and documentation, provide customer support, and report on technical findings and project progress while collaborating with multidisciplinary teams.

The CISO will develop and manage the Bank's information security programs, ensuring compliance and protecting customer data while mitigating risks. They will also lead a security team, oversee third-party risk, and promote a culture of security awareness across the organization.

Lead the design, development, modernization, and governance of enterprise customer-data applications and integrations. Manage operational data stores, system dependencies, IAM integrations, security, compliance, DevOps practices, deployments, and production support. Define target-state architectures, guide technology modernization, oversee vendor teams, troubleshoot critical issues, and communicate technical strategies across business and technology teams while mentoring junior engineers.

Own day-to-day cybersecurity, identity and access hygiene, compliance readiness, and infrastructure security across a multi-site healthcare environment. Administer Microsoft security tools, MFA, Conditional Access, SIEM, email protection, patching, backups, firewalls, and network controls. Lead SOC 2 evidence collection, security reporting, remediation tracking, third-party access reviews, and audit preparation. Direct and verify outsourced IT and offshore resources, enforce SLAs, supervise network work, and communicate risks to nontechnical leaders.

Leads global Workday platform strategy, governance, roadmap, delivery, and operational excellence. Manages Workday technical teams and offshore resources across HCM, talent, recruiting, payroll, integrations, reporting, security, and related modules. Partners with HR, Payroll, and Technology leaders to prioritize investments, oversee enhancements and transformations, manage vendors, budgets, contracts, and business cases, and ensure privacy, compliance, stability, and measurable business value.

Architects, implements, and operates secure, scalable Microsoft Azure solutions supporting generative AI and scientific research. Develops Terraform infrastructure, automation, and CI/CD pipelines; integrates compute, storage, networking, identity, security, monitoring, APIs, and AI services. Troubleshoots performance, reliability, security, and cost issues across application and infrastructure layers. Partners with developers, AI engineers, security teams, and customers to translate requirements into architecture, mentors engineers, evaluates tradeoffs, and supports compliance and authorization activities.

Executes Liquidia’s IT compliance program across SOX, GxP, and 21 CFR Part 11 requirements. Manages IT audits, control evidence, corrective actions, third-party risk assessments, infrastructure qualification, validated systems documentation, cybersecurity framework alignment, AI governance records, and external auditor coordination. Partners with Quality, Procurement, Legal, auditors, and IT stakeholders to maintain policies, assess compliance impacts, support validation activities, and mature the cybersecurity governance roadmap.

Lead strategic build-versus-buy engineering initiatives within Elastic’s IT organization. Design and deliver internal platforms using Elasticsearch, Kibana, Elastic ML, AI, and cloud technologies across developer productivity, FinOps, IT service management, and enterprise efficiency. Establish architecture and engineering standards, partner cross-functionally with IT, Security, Platform Engineering, Finance, and other teams, and validate Elastic products through internal production systems.

Maintain and improve cybersecurity across Azure Cloud and on-premises environments. Monitor and tune security alerts, manage vulnerability scanning and remediation, conduct threat intelligence analysis, support incident response, perform risk assessments and threat modeling, and implement security controls and configurations. The role also supports regulatory compliance, security documentation, cross-functional initiatives, and on-call response to security alerts.

Leads Docker’s global Information Technology organization, overseeing help desk services, application management, device lifecycle logistics, internal productivity tools, service metrics, SLAs, and continual improvement. Develops multi-year IT strategy and technology roadmaps, architects and optimizes the SaaS and cloud application ecosystem, manages technical debt, and partners with executives and technical leaders to support business growth. Builds a metrics-driven, customer-focused team and advances AI- and automation-first practices.

Supports network design and implementation at Air Force and Space Force bases. Assists with equipment and infrastructure installation, fiber-optic testing, troubleshooting, documentation, assessments, stakeholder coordination, and project communication. Works with senior engineers, government counterparts, vendors, and implementation teams to sustain wired network functionality. The position requires Secret clearance, U.S. citizenship, and extensive travel to field sites, primarily Eielson Air Force Base in Fairbanks, Alaska.

Leads the surveying, design, installation, and implementation of telecommunications rooms and infrastructure at Eielson Air Force Base. Develops rack, cabling, grounding, electrical, cooling, and equipment layouts; manages government, contractor, and subcontractor installation teams; coordinates facility upgrades and network, fiber, ISP, and OSP integration; ensures compliance with DoD, UFC, TIA/EIA, and I3A standards; and supports design reviews and customer briefings.

Leads FHIR-based digital quality measurement programs for CMS and federal stakeholders. Directs translation of traditional measures into computable digital measures, including specification authoring, CQL and value set management, feasibility review, testing, validation, and annual maintenance. Serves as the technical liaison for FHIR, QI-Core, interoperability, and quality reporting topics; mentors multidisciplinary teams and supports stakeholder engagement, technical strategy, and federal deliverables.

Provide end-user technical support for Windows and Mac workstations, manage IT assets and onboarding/offboarding, administer Microsoft 365 services (Exchange, Teams, SharePoint, Azure AD, Intune), troubleshoot OS/network/software issues, maintain documentation, and participate in after-hours on-call rotations.

Leads and supports internal IT operations for a globally distributed workforce. Manages a small IT team, oversees infrastructure and systems, improves identity, device, and SaaS tooling, partners across departments on onboarding and security, supports SOC 2 and ISO 27001 compliance, and establishes scalable processes, SLAs, ticketing workflows, and documentation. This is a hands-on player-coach role focused on reliability, security, efficiency, and employee experience.

Provides senior technical leadership for IT support and operations in a remote healthcare technology environment. Owns complex escalations, incident resolution, root cause analysis, endpoint and identity administration, onboarding and offboarding, vendor escalations, documentation, automation, and reliability improvements. Coaches support staff, develops scalable processes, partners with Security, Compliance, Engineering, Product, and clinical teams, and communicates clearly during high-impact incidents affecting clinical workflows.

Manage and secure cloud and server infrastructure, including Windows Server, Azure, AWS, Azure Virtual Desktop, Active Directory, DNS, DHCP, and Office 365. Responsibilities include monitoring, troubleshooting, patching, automation, security and compliance, backup and disaster recovery, infrastructure migrations, ITIL service management, documentation, and user support. The administrator will participate in 24/7 on-call rotations and collaborate on infrastructure optimization and project initiatives.

Leads human-centered UI/UX design and information architecture for complex enterprise applications. Conducts user research, usability testing, accessibility reviews, journey mapping, prototyping, and requirements analysis. Establishes design and IA standards, creates interface specifications, and collaborates with product, development, and stakeholder teams. Designs dynamic forms and advanced UI components using ReactJS, JavaScript, CSS, HTML, and Tailwind within a microservices environment.

Perform cloud cost analysis and optimization for CMS cloud products: collect and review billing data, produce financial reports and dashboards, train customers on cloud cost patterns and tools, manage master payer accounts, recommend savings (e.g., savings plans/reserved instances), and support FinOps adoption.

Deploys, hardens, troubleshoots, and modernizes Windows and .NET applications across on-premises environments and AWS. Responsibilities include Terraform infrastructure, CI/CD pipelines, SQL Server and Amazon RDS administration, load balancing, WAF configuration, observability, certificate management, automation, migrations, incident response, documentation, and collaboration with application owners. The role is remote but requires weekly onsite availability in Rockville, Maryland, and may involve occasional after-hours maintenance or outage troubleshooting.

Design, develop, and maintain high-performance Scala/Java server-side applications and RESTful APIs. Work on distributed systems, ensure data integrity and security, write unit tests, optimize performance, participate in design reviews, and mentor junior engineers while supporting CMS mission requirements.

Supports end-to-end strategic sourcing for IT and indirect categories, including category strategy, RFx events, bid analysis, negotiations, contracting, supplier onboarding, performance management, savings tracking, risk mitigation, sustainability, and compliance. Partners with IT, Security, Finance, Legal, and business stakeholders while maintaining dashboards, spend analytics, and process improvements.

Leads enterprise-wide IT and digital transformation strategy, roadmap development, ERP and business application modernization, enterprise architecture, commercial systems, global invoicing, and post-merger technology integration. Oversees transformation portfolios, budgets, vendors, governance, compliance, and value realization across manufacturing, quality, supply chain, finance, human capital, and commercial operations. Builds high-performing technology teams and partners with executives to deliver measurable operational, financial, and customer experience improvements in a regulated environment.