Top Remote Jobs in Washington, DC

Design, build, and operate scalable data pipelines and integrations for an RCT-driven voter platform. Extend data platform, optimize cost and reliability for election-scale loads, lead cross-system projects, ensure data quality, document systems, and participate in on-call incident response.

The Pricing Specialist will analyze cost data, prepare cost proposals, and support compliance needs in government contract pricing, collaborating with internal teams.

Own end-to-end leave administration for U.S. employees: manage intake through return-to-work, ensure compliance with federal/state leave laws, coordinate with third-party vendors and internal teams (Payroll, Employee Relations), maintain records in Rippling, support reporting/audits, and improve leave workflows and employee experience.

Own design, build, and support of the NetSuite ERP: configure/customize modules, develop SuiteScript/SuiteFlow solutions, manage integrations (Salesforce, payments, e-commerce, shipping, data warehouse), maintain system performance and data integrity, provide user support and documentation, and partner with Finance, Ops, and Supply Chain on process-driven NetSuite implementations and reporting.

Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Lead global content strategy and manage the content calendar across blogs, case studies, whitepapers, email, social, and web. Create and optimize SEO-driven content, coordinate promotions, measure performance, and iterate. Collaborate with Product, Sales, Sales Enablement, and regional teams to align product positioning and thought leadership. Conduct market/competitor research and support client-facing materials and training.

Own full enterprise sales cycle with large mortgage lenders: prospecting, discovery, demos, negotiation, and closing. Manage strategic accounts through integration, scaling, and product expansion. Partner with Product to influence roadmap, build scalable playbooks and processes, and travel to client sites and industry events as needed.

Provide front-line technical support to fintech/SaaS customers on the Pacific/Mountain time zones. Troubleshoot technical issues, interpret logs, escalate product feedback, and collaborate with Delivery, CS, Engineering, and Product teams to improve platform adoption and customer experience.

Manage a portfolio of established customer accounts via inbound and outbound calls, uncover upsell and retention opportunities, meet sales and retention targets, monitor purchasing patterns, perform follow-up outreach, and build long-term customer relationships in a metrics-driven environment.