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Top Remote Customer Success Jobs in Washington DC,

799+ Job Results
3 Hours Ago
Washington DC,
Remote
167 Employees
3-5 Years of Experience
167 Employees
3-5 Years of Experience
Enterprise Web • Software
As a Documentation Specialist at Sanity.io, you will play a crucial role in creating and maintaining high-quality documentation and learning resources for the developer community. Your responsibilities include developing and updating documentation, collaborating with product and engineering teams, enhancing usability, creating proactive content, gathering community feedback, maintaining documentation standards, and innovating with AI tools.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
4 Hours Ago
Washington DC,
Remote
3,500 Employees
7+ Years of Experience
3,500 Employees
7+ Years of Experience
Automotive • Big Data • Insurance • Software • Transportation
The Principal Client Onboarding Manager is responsible for driving client implementations to support multiple lines of business and client contracting initiatives. The successful candidate will be a quick learner with the ability to initiate and make difficult decisions, work well within a team environment, build relationships effortlessly, and demonstrate excellent communication skills.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
4 Hours Ago
Washington DC,
Remote
620 Employees
3-5 Years of Experience
620 Employees
3-5 Years of Experience
eCommerce • Information Technology • Retail • Industrial
The Customer Service Training Manager is responsible for designing and managing training programs for trainers and new hires in a remote e-commerce setting. This role involves creating engaging training content, conducting performance evaluations, and identifying opportunities for improvement.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More

Featured Jobs

5 Hours Ago
Washington DC,
Remote
398 Employees
55K Annually
5-7 Years of Experience
398 Employees
55K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Healthtech • Information Technology • Software • Business Intelligence
Seeking an A/R Billing Specialist with 5+ years of billing experience to join the Consensus Finance team. Responsibilities include billing, posting receipts, clearing unapplied cash, and responding to customer inquiries. Requires expertise in Oracle Financials, Salesforce, and Excel skills like Lookups and Pivot Tables.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+40 More
5 Hours Ago
Washington DC,
Remote
43,000 Employees
1-3 Years of Experience
43,000 Employees
1-3 Years of Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Dental Network Development Specialist at MetLife is responsible for recruiting Out of Network Dentists into the MetLife PDP Network, negotiating fees, and retaining MetLife Preferred Dentists nationally. Key responsibilities include leading recruitment efforts, overseeing network maintenance, managing recruitment and retention, and developing retention strategies. Required qualifications include a high school diploma, 3-5 years in a dental recruitment position, and proficiency in CRM, Excel, Microsoft Outlook, and Teams. Additional skills like strong negotiation skills, Excel knowledge, and motivation are beneficial. The position offers a salary range of $62,300 to $80,000 yearly along with comprehensive benefits and a virtual work environment with 50% travel.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
5 Hours Ago
Washington DC,
Remote
43,000 Employees
1-3 Years of Experience
43,000 Employees
1-3 Years of Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Responsible for processing group long term disability income insurance claims with exemplary customer service. Conducts fair and thorough reviews, responds to inquiries, and manages complex claims. Develops strong relationships with internal and external customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
19 Hours Ago
Washington DC,
Remote
43,000 Employees
57K-70K Annually
5-7 Years of Experience
43,000 Employees
57K-70K Annually
5-7 Years of Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead Long Term Disability Claims Specialist managing complex claims, providing timely reviews, and collaborating with internal and external resources. Coaching and mentoring associates, participating in projects for continuous improvement, and ensuring customer satisfaction. Exercising independent judgment and critical thinking in claim evaluations and decision-making. Compiling documentation, communicating effectively with stakeholders, and resolving escalated complaints. Collaborating with leadership team to meet project goals and provide feedback for improvement.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
5 Hours Ago
Washington DC,
Remote
660 Employees
85K-120K Annually
5-7 Years of Experience
660 Employees
85K-120K Annually
5-7 Years of Experience
AdTech • Big Data • HR Tech • Machine Learning • Marketing Tech • Mobile • Software
Seeking a Senior Billing Specialist to develop a world-class receivables operation, ensuring proper billing, timely payments, and account reconciliations. Collaborate with various teams to support revenue initiatives and customer experience. Exciting opportunity to grow financial operations in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
7 Hours Ago
Washington DC,
Remote
900 Employees
7+ Years of Experience
900 Employees
7+ Years of Experience
Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare partners closely with Account Executives to drive product adoption, engagement, and retention. They act as thought partners to ensure customers fully realize the value of the solutions, drive cross-functional collaboration, and resolve client issues effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+46 More
8 Hours Ago
Washington DC,
Remote
126 Employees
82K-92K Annually
1-3 Years of Experience
126 Employees
82K-92K Annually
1-3 Years of Experience
Healthtech • HR Tech • Software
Apploi is seeking a Customer Success Manager to build strong relationships with customers, provide training and support, and collaborate with internal teams. This role requires 2+ years of experience in Customer Support and excellent communication skills. Join a remote-first innovative environment at a company revolutionizing the healthcare hiring process.
Top Benefits:
401-K Matching
Company Outings
Continuing Education Stipend
+38 More
9 Hours Ago
Washington DC,
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Customer Success Architect at ServiceNow, you will develop C-level executive relationships and manage 1-3 customers to improve customer outcomes and drive product adoption and expansion. Responsibilities include developing customer roadmaps, executing co-delivery models, and optimizing advisory services. Must have 8+ years of experience in professional services and management consulting focused on technology transformations.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
22 Hours Ago
Washington DC,
Remote
20,000 Employees
84K-139K Annually
3-5 Years of Experience
20,000 Employees
84K-139K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Customer Success Manager at ServiceNow, responsible for overseeing a portfolio of customers, ensuring customer outcomes, promoting success stories, and resolving client issues. Requires 3+ years of experience in Customer Success, Project Management, and/or SaaS companies.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
11 Hours Ago
Washington DC,
Remote
700 Employees
34-36
3-5 Years of Experience
700 Employees
34-36
3-5 Years of Experience
Cloud • Fintech • HR Tech • Information Technology • Software • Business Intelligence
The Accounts Receivable & Billing Specialist at Restaurant365 is responsible for accurate financial records, billing processes, and improving financial operations. The role involves critical thinking, problem-solving, and making important financial decisions. Key responsibilities include billing, reconciliation, customer engagement, process documentation, error investigation, and process improvements.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
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