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Top Remote Customer Success Jobs in Washington DC,
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The Customer Success Manager will be responsible for maintaining and growing relationships with existing CloudHealth customers, developing strategic business plans, and engaging with partners to drive sales and renewals for CloudHealth offerings. This role involves proactive engagement with customers and partners to grow new business opportunities and meet renewal targets.
The Senior Technical Success Manager at Snyk engages with customers to integrate security into their Software Development Life Cycle. Responsibilities include building relationships with customer engineering teams, designing onboarding programs, advocating for customer needs, and facilitating customer interactions to enhance satisfaction and product adoption.
The Senior Principal Customer Success Manager at PagerDuty builds and fosters executive-level relationships with customers, guiding them in their digital journey and ensuring the adoption of PagerDuty products. They are responsible for risk identification, managing customer portfolios, delivering business value, and representing the customer's voice to inform product development.
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The Associate Customer Support Manager oversees the Lifecycle Service business for assigned contracts, ensuring customer satisfaction and service delivery. Responsibilities include managing relationships with customers and subcontractors, ensuring compliance with service agreements, addressing quality issues, and implementing improvements for enhanced service quality.
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
The Senior Director of Customer Success at CertifID leads a team to enhance customer satisfaction and retention. This role focuses on creating standardized engagement models, optimizing processes, and ensuring customers achieve their goals through cross-functional collaboration and strategic initiatives.
As a Client Billing Support Specialist, you will troubleshoot and resolve issues for clients and therapists, educate them on the Grow Therapy platform, and ensure they feel supported throughout their experience. You'll also work to identify root causes of problems and collaborate with product teams to enhance the platform.
The Enterprise Customer Success Manager will manage client relationships and ensure the successful adoption of Bonterra's SaaS products. Responsibilities include monitoring client health, engaging with stakeholders, identifying at-risk clients, and collaborating with sales for renewals. This role also focuses on improving internal processes and providing advocacy for clients.
The Enterprise Customer Success Manager at Bonterra will manage the ongoing relationships with top clients, ensuring successful adoption of SaaS products and measuring client impact. Responsibilities include monitoring client health, engaging with stakeholders, collaborating with sales, and driving retention strategies.
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The Claims Adjuster, Commercial Auto leads the investigation, negotiation, and resolution of commercial auto property damage and bodily injury claims. Responsibilities include managing claim strategies, ensuring quality assurance, and providing exceptional customer service while complying with legal regulations.
As a Customer Service Engineer at Moov, you will provide technical support to customers, troubleshoot frontend issues, and assist with SDK integration. You will collaborate with Product and Engineering teams to improve documentation and streamline support processes, while contributing to internal tools.
Top remote Companies in Washington DC, Hiring Customer Success Roles
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