Top Remote Jobs in Santa Cruz, CA

Lead CX consulting engagements by analyzing XM data, managing projects, mentoring junior staff, and delivering strategic recommendations. Drive client communications, design CX solutions, manage resources and timelines, identify growth opportunities, and promote continuous improvement and professional development across teams.

The Senior Account Executive will manage inbound leads, build sales pipelines, develop relationships, conduct product demos, and achieve sales targets while collaborating with various teams to enhance the customer experience.

The Open Source Engineer will expand LanceDB's integration with big data systems, manage dataset operations, and enhance open-source community efforts.

The Manager, Customer Support will lead a team in providing high-quality service delivery, leveraging AI and automation while developing staff for growth and performance improvement, ensuring exceptional customer experiences.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

The Director oversees specialized sales teams, develops sales strategies, aligns goals, standardizes processes, and drives performance improvements across the salesforce.

Lead the customer management team to drive customer success through strategic planning, process optimization, training, workforce planning, KPI achievement, and cross-functional collaboration with inside and outside sales to resolve issues, manage quotes, and maintain profitability.

Sell Zoom's Workplace Platform to midmarket customers by prospecting, managing inbound leads, upselling existing accounts, delivering demos and proposals, conducting QBRs, engaging C-level executives, qualifying needs, and coordinating technical resources to close deals.

Own and improve the core Zoom Chat messaging experience across desktop, mobile, and web. Define roadmap, translate user and research signals into prioritized product requirements, partner with Design, Engineering, and Data Science to ship AI-powered features, and communicate tradeoffs and progress to stakeholders while driving adoption and long-term growth.

Senior backend engineer responsible for designing and implementing Flask-based services, optimizing performance and scalability, maintaining and enhancing applications, writing clean documented code, conducting performance tests, ensuring UI/UX feasibility, and collaborating with frontend teams and stakeholders during discovery.

Own and deliver server-side features end-to-end for a cloud-hosted accounting SaaS: design data models and APIs, improve performance and reliability, mentor engineers, ensure observability and on-call readiness, collaborate with product and clients, and apply AI-assisted development safely to accelerate delivery.

Lead analysis and implementation of technology platforms: gather and document business requirements, analyze data for insights, define standards and best practices, design and execute testing, manage projects and timelines, build stakeholder relationships, and deliver presentations on progress and findings.