Top Remote Jobs in Santa Cruz, CA

Manage day-to-day less-than-truckload shipment operations for assigned offices and customers. Monitor and resolve delays, damages, missing or misrouted freight; coordinate pickup and delivery appointments; research carrier tariffs, accessorials, classifications and fees; support billing discrepancies, claims and disputes; maintain shipment records; communicate with carriers and customers; and educate internal teams while identifying process improvements.

Lead a team of 3–5 QA Engineers and own quality strategy, test planning, automation, regression coverage, defect management, and release readiness. Partner with Product and Engineering in Agile/Scrum processes, provide go/no-go recommendations, improve testing and documentation, and ensure audit-ready traceability for compliance software. The role is hands-on, emphasizing Playwright and TypeScript/JavaScript automation, risk-based testing, and clear communication of quality risks.

Manage and grow a regional team of Solutions Engineers supporting major accounts. Recruit, coach, and develop presales talent while serving as a player-coach and executive sponsor for key customers. Partner with sales, marketing, customer experience, product management, and engineering to drive pipeline, adoption, technical validation, and customer success. Own regional planning, team performance, account programs, and quarterly financial targets while influencing product strategy through customer feedback.

Leads regional project accounting, billing, revenue recognition, accounts receivable, cash flow forecasting, financial reporting, and project closeout activities. Oversees project setup in Oracle, reconciliations, compliance, audits, process improvements, and ERP enhancements. Manages project accounting staff, assigns workloads, develops KPIs, analyzes profitability, resolves billing disputes, and partners with project managers, operations, clients, and senior finance leadership.

Own PayBox end to end as a founding-style staff engineer, taking the AI payments product from problem definition through production and iteration. Build payment, peer-to-peer transfer, AI platform, application, and ecosystem integrations. Improve onboarding and UX, make pragmatic architectural decisions, collaborate with Product, and use AI tools while maintaining strong independent technical judgment.

Full‑stack product engineer role with backend emphasis: build scalable Node.js services, develop React + TypeScript UIs (React Router v7), design APIs (tRPC/OpenAPI), optimize PostgreSQL queries and data pipelines, improve observability and infrastructure, write well‑tested code, and contribute to architecture and engineering practices in a fintech product.

Leads an East-region new-logo enterprise sales team, owning revenue, bookings, pipeline generation, customer acquisition, forecasting, and territory strategy. Recruits, coaches, and develops quota-carrying Account Executives while driving MEDDPICC, value-based selling, and disciplined opportunity management. Builds executive customer and partner relationships, coordinates with marketing, channel, sales engineering, customer success, and revenue operations, and uses analytics and AI-enabled tools to improve account prioritization, forecasting, and sales productivity.

Owns Cast AI’s commercial contracting function, negotiating sales, renewal, SaaS, vendor, reseller, partnership, NDA, SLA, EULA, and subscription agreements. Leads contracting process standardization for a growing multi-product business, advises on privacy, intellectual property, governance, and compliance, coordinates commercial disputes with external counsel, and supervises APAC legal resources. Partners closely with sales, customer success, deal desk, billing, support, and compliance teams.

Design and maintain scalable ETL/ELT pipelines, analytical dashboards, and reporting tools supporting clinical, research, and operational priorities. Write production-quality Python, R, and SQL; develop data architecture; partner with data scientists to operationalize analytics; integrate AI-enabled workflow improvements; establish engineering standards; and mentor junior team members.

Own strategic enterprise customer relationships, driving retention, adoption, revenue growth, and satisfaction. Lead onboarding, account planning, executive reviews, expansion opportunities, risk recovery, and cross-functional initiatives. Analyze customer data, provide ecommerce and cross-border commerce guidance, maintain forecasts and account documentation in Salesforce, champion customer feedback, and mentor team members. The role requires strong commercial, analytical, technical, communication, and stakeholder-management skills in a remote enterprise customer success environment.