Top Remote Customer Success Jobs in Santa Cruz, CA

The Associate Customer Success Manager will document customer use cases, lead onboarding, assess customer health, and champion customer needs while ensuring satisfaction and coordinating with various teams at ExtraHop.

The Associate Customer Success Manager will execute customer engagement strategies, facilitate onboarding, assess customer health, document use cases, and ensure customer satisfaction.

The Customer Success Manager will manage customer relationships, drive retention, onboard new customers, and collaborate internally to ensure customer satisfaction and success.

As a Customer Success Specialist, you'll build relationships with SaaS customers, resolve issues, collaborate with teams, track metrics, and enhance experiences using AI tools.

Manage customer interactions and relationships, drive product adoption, optimize revenue strategies, and provide post-sales support for hotel clients in North America.

The Customer Success Manager will manage strategic accounts, drive customer adoption, identify growth opportunities, and ensure customer satisfaction and retention through proactive engagement and collaboration.

As a Customer Success Architect, you'll advise customers, lead implementations, translate needs into solutions, and mentor teams to drive success with Gravwell's platform.

This role involves managing account growth, client relationships, and implementation projects while driving customer satisfaction and revenue for Sword Health.

As a Customer Success Manager, you will manage customer relationships, drive product adoption, identify upsell opportunities, and ensure customer satisfaction by mitigating churn and fostering engagement.

As a Customer Success Manager, you will build relationships with insurance clients, ensuring they realize value from our platform and drive retention and revenue growth.

The Client Success Manager manages client relationships, ensuring satisfaction, driving retention and growth, providing training, and identifying upsell opportunities within existing accounts.

The Core Customer Success Manager will manage post-onboarding customer relationships, drive adoption, oversee renewals, and collaborate across teams to support client success.

The Director of Customer Success Management leads a team to ensure customer satisfaction and product adoption, collaborating across departments to drive operational effectiveness and strategic alignment with clients.

As Head of Customer Success, you will oversee customer onboarding, retention, provide product feedback, and develop educational resources to optimize customer satisfaction and growth.

Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.

The Customer Success Specialist ensures client satisfaction by managing accounts, understanding client needs, facilitating contract processes, and driving product adoption in healthcare environments.

The Customer Success Specialist engages potential users, manages relationships, conducts outreach, and collaborates with teams to enhance onboarding and lead conversions.

As a Customer Success Director at Neuron7.ai, you will lead customer onboarding, integration of CRM systems, and advocate for customer needs while ensuring contract renewals and upselling Neuron7 products.

The Relationship Manager will manage day-to-day member operations, improve account health, and enhance client relationships while providing high-quality support and collaborating with internal teams.

Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.

The role involves managing customer relationships, driving successful outcomes using APIs and microservices, and innovating customer engagement strategies.

Lead the planning and execution of customer projects, coordinate with internal teams, manage risks, and ensure quality standards. Provide user training and support to enhance software usage and customer satisfaction.

The VP of Customer Success & Implementation will lead client delivery of virtual cardiology solutions, ensuring client onboarding, operational success, and patient satisfaction through cross-functional team collaboration and effective management strategies.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

The Customer Success Team Lead will manage a team, enhance process efficiency, and ensure high service levels while analyzing key metrics and coaching team members.