Top Remote Customer Success Jobs in Rochester, NY

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Senior Client Success Manager oversees digital advertising programs for political campaigns, manages multiple campaigns, and ensures performance goals are met. Responsibilities include campaign execution, client communications, and delivering analytical insights.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

As a Lead Research Advisor at Dscout, you will manage relationships with clients, maximize platform adoption, and supervise a team of Research Advisors, focusing on driving customer success and research outcomes.

The Senior Client Success Manager - Programmatic manages client relationships, oversees campaign executions, prepares analysis reports, and drives account growth in digital advertising.

The Senior Client Success Manager will manage client campaigns, ensure performance goals, lead meetings, and drive account growth in programmatic advertising.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Customer Success Manager will enhance client relationships, manage accounts, drive product adoption, troubleshoot issues, and lead expansion projects to ensure client success.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.

Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.

As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.

Handle customer support and onboarding for guests and landlords, troubleshoot issues, gather feedback, and collaborate with teams to improve service.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.