Top Remote Customer Success Jobs in Rochester, NY

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Customer Success Manager will build relationships with customers, ensure solution adoption, drive retention, and collaborate with teams to address needs.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Customer Success Manager will engage with US-based airport clients, ensuring satisfaction and product adoption while addressing inquiries and managing billing processes, including travel for client engagements.

As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.

The Senior Customer Success Manager at ClickUp fosters strong customer relationships, enhances user adoption, and drives value through onboarding, AI enablement, and continuous engagement efforts.

The Director of Client Success will lead a team of Client Success Managers to drive client satisfaction, retention, and revenue growth through strategic oversight and collaboration.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.

The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.

Develop trusted relationships with client champions, provide assistance and best practices for the Intradiem platform, and drive customer retention and growth through effective account management and metrics reporting.

Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.

The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.

The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

The Customer Success Specialist will support Cala Health users by providing training, ensuring product value, and fostering relationships with patients and clinicians.

The Customer Success Manager will manage a portfolio, drive customer satisfaction, execute ROI, and ensure renewals and expansion through strong relationships and innovative solutions.

Manage customer success for key accounts, ensuring adoption and performance of Thanx tools. Build strong relationships, analyze data, and present insights. Collaborate with various teams and provide technical solutions.

The Customer Success Manager leads the deployment of the Leadership Intelligence Platform, ensures client satisfaction, and drives adoption.

The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.