Top Remote Jobs in Portland, ME

Own Tier 2/3 escalations for payment processing, API integration, and SaaS platform issues. Troubleshoot across payment rails, third-party integrations, and internal systems (PostgreSQL, Firebase, JetAdmin). Build and maintain AI agents and automation to reduce ticket volume. Partner with Product and Engineering to resolve systemic issues, document root causes, and serve as a technical escalation resource for frontline support.

Senior individual contributor who owns and scales multi-state school and course approvals, prepares and submits licensing applications, interprets jurisdictional regulations, builds regulatory processes and AI-assisted workflows, partners cross-functionally, mentors junior staff, and serves as primary regulator liaison.

Lead customer success and research efforts: train and advise customers on Dscout, design and run qualitative research projects, drive adoption and expansion, manage 1–3 Research Advisors, and surface customer feedback to Product.

The Campaign Operations Manager will manage lead operations, optimize Marketo and Salesforce integrations, and oversee campaign execution processes.

Own performance observability and testing for a microservices-based AWS SaaS platform. Design and run load/stress tests, analyze logs and metrics, define KPIs and CI/CD performance gates, forecast capacity risks, and collaborate with platform, security, and product teams to prevent customer-facing performance issues.

Manage full sales cycle to win and expand enterprise accounts in light industrial, hospitality, and retail verticals. Prospect, qualify, present value-driven solutions, close new business, and partner with internal teams to drive revenue growth.

As a Senior Systems Engineer, you'll design high-performance data management systems, optimize for scalability, solve distributed challenges, and collaborate with the team to maintain code quality. Requires strong backend development and systems programming expertise, particularly in Rust.

The Sales Development Representative will prospect independently, book meetings for Account Executives, maintain CRM data, and contribute feedback on messaging and competition.

The Senior Software Engineer will design and build scalable AI/ML backend systems, develop data pipelines, and collaborate with cross-functional teams to implement ML-driven features while ensuring system performance and documentation.

The Account Executive will drive bookings and manage enterprise sales processes, generating pipeline and providing technical insights for mobile engagement solutions.