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Top Remote Customer Success Jobs in Madison, WI

11 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
120K-120K Annually
Mid level
120K-120K Annually
Mid level
Edtech • Software
The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.
Top Skills: Salesforce
11 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Information Technology • Software
The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focuses on driving adoption, increasing value, and managing retention through a trusted advisor relationship.
Top Skills: Workday Product Suite
11 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
As a Customer Success Manager, you will drive customer value in enterprise AI software, manage customer health, track success metrics, and collaborate with sales and technical teams while developing retention strategies and tailored plans.
Top Skills: CRMCs Tools
11 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Business Intelligence • Consulting • Big Data Analytics
The Client Success Manager will onboard, train and support dealerships using NCC's Complete Credit platform, ensuring effective adoption and customer satisfaction.
Top Skills: Mobile ApplicationsWeb-Based Software
Reposted 11 Days AgoSaved
Remote
Remote Madison, WI
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills: AISaas Solutions
Reposted 11 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
Entry level
Entry level
Consumer Web • eCommerce • Sales • Software
As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.
Top Skills: ConfluenceSalesforceZendesk
Reposted 11 Days AgoSaved
Remote
Remote Madison, WI
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
Reposted 11 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Insurance • Software
The Customer Success & Product Enablement Manager ensures customer onboarding and support, drives adoption of Wheelhouse, and manages carrier integrations.
Top Skills: SaaS
12 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Big Data • Software
As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.
Top Skills: PlanhatSalesforce
12 Days AgoSaved
Remote
Remote Madison, WI
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
Lead implementation, usage, retention, and expansion of customer accounts in Law Enforcement, ensuring success through strong relationships and project management.
Top Skills: Agile DevelopmentProject Management ToolsTechnical DevelopmentUas Software
12 Days AgoSaved
Remote
Remote Madison, WI
170K-190K Annually
Senior level
170K-190K Annually
Senior level
Artificial Intelligence • Software • Energy • Financial Services
The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.
Top Skills: Energy Management SoftwareFinancial Spreadsheet Modeling
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
103K-138K Annually
Mid level
103K-138K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, provide strategic solutions, and analyze user engagement data to improve customer experiences.
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12 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Healthtech
The Customer Success Partner will foster relationships with major enterprise customers, ensure value delivery, guide adoption and collaborate with internal teams for success.
Top Skills: ChurnzeroGainsightSalesforce
12 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Sales • Software
The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.
Top Skills: HubspotLookerSalesforceTableau
12 Days AgoSaved
Remote
Remote Madison, WI
Junior
Junior
Information Technology • Software • Cybersecurity
The Associate Customer Success Manager will assist in managing customer journeys, support upsell opportunities, and collaborate with internal teams to ensure customer satisfaction.
Top Skills: CRMCsm ToolsOpenaevOpencti
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills: Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Reposted 12 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
85K-110K Annually
Junior
85K-110K Annually
Junior
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.
Top Skills: SaaSSQL
Reposted 12 Days AgoSaved
Remote
Remote Madison, WI
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 12 Days AgoSaved
Remote
Remote Madison, WI
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
65K-70K Annually
Junior
65K-70K Annually
Junior
Edtech
The SMB Customer Success Manager at Newsela ensures client success and product adoption among schools and districts, leveraging data to drive results and collaborating with internal teams.
Top Skills: GainsightSalesforce
Reposted 13 Days AgoSaved
Remote
Remote Madison, WI
132K-149K Annually
Senior level
132K-149K Annually
Senior level
Hardware • Machine Learning • Security • Software
The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.
Reposted 13 Days AgoSaved
Remote
Remote Madison, WI
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills: SaaS
13 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
55K-60K Annually
Junior
55K-60K Annually
Junior
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Pooled Customer Success Manager, you'll support SMB customers by leading onboarding, training, and escalations while managing customer cases, driving adoption, retention, and satisfaction through collaboration and process improvement.
Top Skills: MarketoOutreachSalesforce
13 Days AgoSaved
Remote
Remote Madison, WI
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Fintech • Software
The Customer Success Manager will manage a portfolio of SMB accounts, focusing on retention and growth through digital strategies and customer advocacy.
Top Skills: Automation PlatformsSalesforceVitally
13 Days AgoSaved
Remote
Remote Madison, WI
175K-200K Annually
Expert/Leader
175K-200K Annually
Expert/Leader
Cloud • Security • Software • Cybersecurity
Guide customers in the design and deployment of StrongDM solutions, ensuring secure architectures and managing technical relationships post-sales. Solve complex challenges in identity and networking while providing consultative guidance and influencing product direction.
Top Skills: AWSAzureBashCloudFormationGCPLinuxPamPythonTerraformWindows
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