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Top Remote Customer Success Jobs in Madison, WI

Reposted 7 Days AgoSaved
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Remote
Remote Madison, WI
Easy Apply
128K-182K Annually
Senior level
128K-182K Annually
Senior level
Fintech • Real Estate • PropTech
The Senior Manager, Customer Success will lead a team, developing strategies to enhance customer relationships, drive product adoption, and ensure client satisfaction while identifying growth opportunities.
Top Skills: Google WorkspaceOpenai ProductsSalesforceSisense
8 Days AgoSaved
Remote
Remote Madison, WI
132K-198K Annually
Mid level
132K-198K Annually
Mid level
Hardware • Machine Learning • Security • Software
The Manager will lead the Flock Advisory Network team focusing on operational excellence, customer engagement, and SLA performance. Responsibilities include managing team workflows, enhancing customer experience, and implementing automation and AI-assisted processes.
Top Skills: GainsightSalesforce
8 Days AgoSaved
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Remote
Remote Madison, WI
Easy Apply
Mid level
Mid level
Fintech • Payments • Software
Manage customer relationships, oversee project goals, identify sales opportunities, and handle contracts to ensure customer satisfaction.
Top Skills: Project Management ToolsSaaS
8 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Information Technology • Internet of Things • Marketing Tech
Manage and develop a team of Customer Success Managers to enhance client onboarding and adoption experiences. Drive KPIs, facilitate collaboration, and ensure customer satisfaction while building engagement strategies.
Top Skills: CRMFreshdeskTableau
Reposted 8 Days AgoSaved
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Remote
Remote Madison, WI
Easy Apply
60K-65K Annually
Mid level
60K-65K Annually
Mid level
Artificial Intelligence • Healthtech • Software
The Support Analyst provides technical support and troubleshooting for users, builds relationships, and escalates issues as needed. Works with healthcare technology for client success.
Top Skills: JIRASalesforceSQL
8 Days AgoSaved
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Remote
Remote Madison, WI
Easy Apply
114K-142K Annually
Senior level
114K-142K Annually
Senior level
Aerospace • Big Data • Greentech • Hardware • Social Impact
Manage and expand relationships with commercial customers in agriculture, insurance, and energy, ensuring they maximize value from Planet's geospatial solutions.
Top Skills: Geospatial Imagery ProductsGisRemote Sensing
8 Days AgoSaved
Remote
Remote Madison, WI
Junior
Junior
Software • Energy • Solar • Renewable Energy
The Customer Success Manager will enhance customer success through onboarding, advocacy, and retention efforts, analysis of feedback, and collaboration with teams.
Top Skills: Customer MarketingCustomer Success MetricsProject ManagementSolutions Sales
8 Days AgoSaved
Remote
Remote Madison, WI
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Real Estate • Software
Manage high-value client portfolios, ensuring retention, driving platform adoption, and delivering measurable value through strategic relationships and reviews.
Top Skills: IotSaaS
Reposted 18 Days AgoSaved
Remote
Remote Madison, WI
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
Reposted 8 Days AgoSaved
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Remote
Remote Madison, WI
Easy Apply
165K-185K Annually
Senior level
165K-185K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Senior Manager, Customer Success will manage customer relationships, drive solutions, and ensure client success in health tech implementations.
Top Skills: ChurnzeroSalesforce
8 Days AgoSaved
Remote
Remote Madison, WI
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Software • Cybersecurity
The Customer Success Engineer will enhance customer relations by providing onboarding, support, and solutions for the Akeyless platform, leveraging technical expertise in various technologies.
Top Skills: AWSAzureCi/CdConfig-Management ToolsDockerGCPIacKubernetesLinux
8 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
Senior level
Senior level
Insurance • Software
The Customer Success Manager will oversee the post-sales experience, maintaining client relationships, leveraging data insights, and identifying opportunities for revenue growth in the insurance sector.
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Reposted 8 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
Mid level
Mid level
Other
The Customer Success Associate will engage alumni and current students to generate referrals, collaborate with teams, and manage referral data in the CRM, achieving enrollment targets.
Top Skills: Crm SystemsFreshdeskHubspotSalesforceZendesk
Reposted 8 Days AgoSaved
Remote
Remote Madison, WI
80K-105K Annually
Junior
80K-105K Annually
Junior
Big Data • Healthtech • Information Technology • Analytics
Manage customer relationships, provide assessments and consultative services, conduct business reviews, and analyze customer data to identify risks and upsell opportunities.
Top Skills: ExcelSASSQL
Reposted 8 Days AgoSaved
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Remote
Remote Madison, WI
Easy Apply
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.
Top Skills: Amazon DspAmazon Marketing CloudExcelThe Trade DeskWalmart Connect
Reposted 8 Days AgoSaved
Remote
Remote Madison, WI
200K-215K Annually
Senior level
200K-215K Annually
Senior level
Software
The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.
Top Skills: Psa PlatformsSalesforceZendesk
9 Days AgoSaved
Remote
Remote Madison, WI
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, usage, retention, and expansion for utility and emerging industry customers, bridging communication with technical teams and ensuring customer satisfaction and renewals.
Top Skills: Unmanned Aircraft Systems
9 Days AgoSaved
Remote
Remote Madison, WI
80K-165K Annually
Mid level
80K-165K Annually
Mid level
Edtech
The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.
Top Skills: B2B SaasExcel
9 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
120K-120K Annually
Mid level
120K-120K Annually
Mid level
Edtech • Software
The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.
Top Skills: Salesforce
9 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Information Technology • Software
The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focuses on driving adoption, increasing value, and managing retention through a trusted advisor relationship.
Top Skills: Workday Product Suite
9 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
As a Customer Success Manager, you will drive customer value in enterprise AI software, manage customer health, track success metrics, and collaborate with sales and technical teams while developing retention strategies and tailored plans.
Top Skills: CRMCs Tools
9 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Business Intelligence • Consulting • Big Data Analytics
The Client Success Manager will onboard, train and support dealerships using NCC's Complete Credit platform, ensuring effective adoption and customer satisfaction.
Top Skills: Mobile ApplicationsWeb-Based Software
Reposted 9 Days AgoSaved
Remote
Remote Madison, WI
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills: AISaas Solutions
Reposted 9 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
Entry level
Entry level
Consumer Web • eCommerce • Sales • Software
As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.
Top Skills: ConfluenceSalesforceZendesk
Reposted 9 Days AgoSaved
Remote
Remote Madison, WI
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
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