Top Remote Customer Success Jobs in Madison, WI

The Customer Support Engineer will assist customers with technical inquiries related to Starburst products, ensuring timely service and effective solutions, while collaborating across teams and contributing to knowledge resources.

The Integration Specialist ensures seamless integration for clients, providing expert guidance, customer support, and troubleshooting while coordinating with various teams to enhance integration processes.

Lead and mentor Mid-Market Customer Success Managers, drive customer satisfaction and retention, manage renewals, upsell opportunities, and develop strategic plans for customer success.

The Technical Account Manager (TAM) at MongoDB serves as a primary technical resource for key customers, fostering strong relationships while resolving complex technical challenges and driving positive outcomes with MongoDB’s products.

Lead the Customer Success Managers team focused on enterprise accounts, driving retention and expansion while ensuring customer satisfaction through proactive engagement and strategic initiatives.

The IT Helpdesk Support Engineer provides technical support, manages user accounts, conducts pre-hire sessions, and assists with improvement projects while ensuring service availability and communication across departments.

As an Implementation Specialist, you'll onboard new customers, manage projects, train users, troubleshoot issues, and drive quick system adoption of ECP software.

The Support Specialist Tier I responds to customer requests via phone, email, and chat, resolving issues and escalating when necessary, ensuring service level expectations are met.

The Indeavor Call Support Analyst provides customer support by answering calls and efficiently entering leave requests while following SLAs.

Lead and shape customer success strategy for SaaS platform, ensuring exceptional customer experience and measurable success across teams and operations.