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Top Remote Customer Success Jobs in Madison, WI
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As the Manager of Customer Support, you will lead a frontline team to provide exceptional customer service, manage supervisors, drive efficiencies, and implement best practices. Responsibilities include hiring and training talent, improving customer experience, and analyzing trends for service improvements, all while focusing on team development and organizational goals.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Samsara works closely with top customers to customize the IoT platform for their unique needs. Responsibilities include creating success plans, conducting workshops, and regularly collaborating with various teams to enhance customer operations and satisfaction.
Artificial Intelligence • Healthtech • Telehealth
The Peer Recovery Support Specialist provides personalized one-on-one support to individuals with Substance Use Disorder. They develop recovery plans, advocate for members, collaborate with clinical teams, document progress, and help members access community resources, utilizing their lived experience to motivate and engage them in their recovery journey.
Greentech • Internet of Things • Analytics • Energy • Utilities • Renewable Energy
The Client Engagement Manager will lead grid monitoring projects, build relationships with utility partners, and ensure successful implementation of technology solutions. The role involves developing account plans, collaborating with multiple teams, and contributing to business growth while acting in alignment with the company’s mission on climate change.
Featured Jobs
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Senior Client Solutions Executive is responsible for developing sales strategies, retaining client relationships, and growing revenue streams within assigned accounts. This role involves frequent client consultations, collaboration with various teams, and leveraging inventory solutions and Salesforce for solution-based selling.
Top Skills:
Salesforce
Fintech • Financial Services
The Customer Success Manager will develop product expertise, maintain client relationships, drive growth in lending volumes, host trainings, analyze client data, and collaborate with internal teams to improve services. They will target veterinary practices and facilitate solutions tailored to their financial needs.
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Strategic Account Customer Support Lead will oversee the support experience for major customers, conduct analysis on support cases, and collaborate with account management, product, and engineering teams. The role involves continuous improvement initiatives and understanding technical environments to effectively address customer needs.
Top Skills:
SalesforceService Cloud
Big Data • Fintech • Mobile • Payments • Financial Services
As a Resolutions Associate II at Affirm, you'll establish a robust knowledge management system, refine content for clarity, conduct monthly audits, analyze quality reports, and work with teams to enhance call quality and collection success for improved customer experiences.
Healthtech
The Data & Business Analytics Lead will provide insightful data analysis to drive decision-making in the healthcare sector, design dashboards, work with internal stakeholders and clients, and support operations and finance teams with data-driven insights.
Top Skills:
LookerTableau
Cloud • Information Technology
The Renewals Representative at Wasabi engages with customers for account development, retention, and expansion within a sales-oriented team. Responsibilities include conducting review calls, creating renewal quotes, collaborating with various organizations, and exceeding sales quotas while maintaining adherence to company policies.
Healthtech • Software
As a Senior Contract Specialist at Kyruus Health, you will manage the contract lifecycle, assist internal stakeholders with legal and compliance requests, track metrics for Legal and Compliance teams, evaluate vendor contracts, and organize compliance documents. Additionally, you'll support audits and work on policy maintenance and development.
Top remote Companies in Madison, WI Hiring Customer Success Roles
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