Top Remote Jobs in Madrid

Design and deliver data-rich, production-ready UX for an open-source observability platform. Lead end-to-end product design from discovery to shipped features, create component-based patterns and design system work, prototype rapidly (including AI-assisted workflows), and engage customers to validate workflows for developer and SRE audiences.

Administer and configure the customer support platform, design workflows to reduce manual work, build and maintain integrations, ensure data quality, test changes in a sandbox, troubleshoot escalations, document SOPs, and stay current on platform best practices.

Lead end-to-end technical onboarding and enterprise implementations, drive adoption and long-term value, run advanced workshops, and serve as a senior technical advisor. Troubleshoot escalations, influence product roadmap through customer feedback, create scalable enablement resources, and collaborate cross-functionally to ensure strategic customer outcomes.

Provide academic and administrative support to prospective and current students, document contacts in CRM, coordinate events and classroom logistics, assist with military documentation and base access, distribute marketing materials, maintain facilities and labs, and liaise with host military education staff.

Full‑stack engineer responsible for building and owning features across elastic.co: React frontend, backend services, CI/CD, performance instrumentation, security triage, production debugging, and participating in on‑call rotations.

Perform payment matching and reconciliation, handle manual revenue-optimization tasks, generate client reports, improve data quality, escalate system issues, liaise with internal teams, and identify automation and performance improvements to meet KPIs.

Manage Europe finance operations including supplier onboarding, purchase orders, invoicing, AR/AP, budgeting, forecasting using Epicor/ERP data, ensure compliance and internal controls, drive process improvements, and partner with leadership and accounting to present financial insights and recommendations.

The Territory Account Manager is responsible for acquiring new accounts and expanding current ones through sales of Forcepoint's security software and services, while achieving sales quotas and developing account plans.

Design and maintain dashboards and real-time operational views for Customer Success and Support; produce executive reports on trends, churn, and ROI; implement AI-driven analytics (anomaly detection, predictive churn, sentiment analysis); ensure data accuracy and pipeline integrations with CRM/support tools; perform deep-dive analyses and present recommendations to global stakeholders.

Lead design and ownership of shared libraries, Spring Boot starters, and agentic frameworks. Set standards for agent orchestration, evaluations, and guardrails. Mentor teams on Python-based agents (LangChain/LangGraph), drive adoption, prototype research directions, and improve developer experience across Kotlin backend and client libraries.