Top Remote Jobs in Cincinnati, OH

Manage and grow a portfolio of existing SaaS customers by building trusted relationships, driving retention, renewals, upsell and cross-sell. Conduct business reviews, align Minitab solutions to customer objectives, maintain account plans and forecasts in CRM, and collaborate with Customer Success, Sales Engineering, Marketing, and Support to maximize customer value and ARR growth.

Provide hybrid technical support, QA, and light development for MultiValue database products. Troubleshoot production issues, perform root-cause analysis, participate in on-call rotations, write automation scripts (Python/Shell), read and debug C code, assist QA testing, author documentation, and help integrate AI tools into support workflows.

Provide paralegal support for New York mass tort/asbestos litigation: investigate facts, manage discovery and document databases, prepare pleadings, assist with depositions, trials and witness lists, docket and case management, mentor paralegal assistants, and meet a 1500 billable hour requirement.

Support FEMA and federal program financial management by tracking budgets, forecasting, variance analysis, and performance reporting. Partner with project managers to identify risks, recommend corrective actions, build datasets, and provide insights to improve cost, schedule, and process performance.

Define and own CX learning strategy and curriculum; design multi-modal training (self-paced, instructor-led, virtual, job aids, certifications); lead needs analysis and stakeholder alignment; embed in operations; measure training impact against KPIs (AHT, CSAT, FCR, quality); manage concurrent course development; and identify opportunities to scale using emerging learning technologies and AI.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Develop and scale brand narratives and messaging that simplify cybersecurity and AI concepts. Write website copy, campaigns, product launches, case studies, video scripts, executive thought leadership, and event content. Partner with executives, product marketing, design, demand gen, and communications to ensure consistent, distinctive voice and positioning across channels.

Lead technical sales for mid-market and enterprise healthcare prospects: perform deep technical discovery, independently scope integrations (HL7, FHIR, X12), design solutions, present demos/architectures, manage full sales cycle, collaborate with Product/Engineering, and ensure handoff to Implementation and Customer Success.

Lead end-to-end UX design and ship production-quality front-end code. Conduct user research, create wireframes/prototypes, validate with users, and implement designs using React and Tailwind. Own and extend the design system, ensure WCAG/ADA compliance, and drive design-engineering decisions while using AI-assisted tools like Claude Design to accelerate delivery.

The Senior Performance Marketing Manager will lead B2C marketing strategies for subscription growth, focusing on PPC, SEO, and analytics to drive acquisition and revenue.

Serve as daily client contact for onboarding, training, troubleshooting and support across Enhesa's products. Manage client requests, create knowledgebase/support materials, liaise with sales/product teams, and ensure timely resolution and proactive client communication.