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Top Remote Customer Success Jobs in Cincinnati, OH
The Director of Customer Success will lead a team, manage relationships with property manager clients, ensure customer satisfaction, provide strategic support, and identify growth opportunities while enhancing service delivery and tracking performance.
The Senior Customer Success Manager acts as a trusted partner, guiding customers through onboarding and optimizing their use of the company's security products. This role focuses on relationship-building, customer retention, and ensuring customers achieve their security outcomes while mentoring team members.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.
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The Senior Health & Science Specialist will focus on increasing disease awareness and driving patient starts in the amyloidosis field, specifically targeting healthcare providers. The role requires developing sales plans, utilizing marketing resources for education, and collaborating across teams to enhance customer experience while adhering to compliance standards.
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The Customer Support Specialist at Grammarly will provide timely and empathetic support, assist with product-related issues, maintain positive customer relations, and contribute to team efficiency. Responsibilities include troubleshooting, training, and refining customer service procedures.
The Enterprise Customer Success Manager at Monte Carlo will lead client relationships from onboarding to value realization, collaborating with account executives to ensure customer satisfaction and growth. Responsibilities include business reviews, stakeholder management, and promoting product adoption through best practices, while maintaining account health and identifying new opportunities for expansion.
The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.
As a VIP Host, you will cultivate relationships with highly engaged Players, execute the VIP engagement strategy, re-engage inactive users, manage a promotional budget, and provide feedback for platform improvements.
As a Senior Customer Success Manager at CrowdStrike, you will help customers maximize their investment in LogScale and Next-Gen SIEM products. Responsibilities include fostering customer relationships, driving product adoption, managing renewals, conducting business reviews, and advocating for customer needs internally. Strong customer service and problem-solving skills are essential for success in this role.
The Customer Success Director will focus on managing client relationships within Health insurance, ensuring client retention, driving product adoption, and supporting change management initiatives. Responsibilities include training users, conducting business reviews, and identifying opportunities for up-selling.
Top remote Companies in Cincinnati, OH Hiring Customer Success Roles
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