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Top Remote Customer Success Jobs in Cincinnati, OH

13 Days Ago
Remote
Hybrid
70 Locations
Mid level
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Strategy Manager will drive internal account management for priority accounts, lead client accounts through strategic planning, mentor junior staff, and ensure project success while maintaining rigorous standards. The role involves collaboration with PwC partners and utilizing technology for improved delivery.
An Hour Ago
Easy Apply
Remote
US
Easy Apply
Junior
Junior
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
The Product Support Engineer will act as a Salesforce product expert, providing technical support by investigating and troubleshooting escalated customer issues. This role involves mentoring peers, facilitating communication between teams, and working collaboratively to resolve issues while contributing to customer satisfaction.
Top Skills: Salesforce
3 Hours Ago
Remote
United States
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Fintech • Insurance • Machine Learning • Other • Analytics • Automation
As an Underwriter, you will assess medium to complex risks in commercial insurance, make decisions based on underwriting guidelines, and provide customer support. Your role involves building strong relationships with partners, maintaining industry knowledge, and managing the risk portfolio while resolving inquiries and providing technical assistance.

Featured Jobs

5 Hours Ago
Remote
2 Locations
Junior
Junior
Logistics • Mobile • Productivity • Software • Transportation
As a Customer Success Manager, you will manage a large portfolio of accounts, enhancing customer engagement and retention through scalable strategies. You'll drive product adoption, monitor customer health metrics, and develop programs for onboarding and education while coordinating with cross-functional teams to optimize the customer experience.
Top Skills: Account ManagementCRMCustomer SuccessSaaS
13 Hours Ago
Remote
USA
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
15 Hours Ago
Remote
United States
45K-50K Annually
Entry level
45K-50K Annually
Entry level
Information Technology • Security • Software • Cybersecurity
The Onboarding Specialist I assists clients during their onboarding process through communication and support. Responsibilities include scheduling and managing onboarding sessions, creating materials, conducting outreach for client engagement, and recording interactions. The role involves working directly with clients and supporting both the Client Success and CyberSecurity teams to deliver outstanding client experiences.
Top Skills: AndroidiOSmacOSWindows
Yesterday
Remote
United States
Mid level
Mid level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As a Customer Implementation Specialist, you will manage EZLynx implementation projects, ensuring timely execution and high-quality results. You will gather customer requirements, develop project plans, maintain documentation, and foster strong relationships to ensure customer satisfaction. Your proactive communication and project management skills will drive successful implementations and continuous improvement in processes.
Top Skills: Ezlynx
Yesterday
Remote
United States
55K-73K Annually
Mid level
55K-73K Annually
Mid level
Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
The Retail/eCommerce Specialist will manage and optimize the company's Amazon presence, overseeing store operations, inventory, pricing strategies, performance analysis, and marketing campaigns. Responsibilities include conducting market research for global expansion, creating sales presentations, and collaborating with teams to ensure successful product launches and customer engagement.
Top Skills: Amazon
2 Days Ago
Remote
United States
Entry level
Entry level
Fintech • Financial Services
The Consumer Credit Support Specialist at Bloom Credit is responsible for investigating and responding to consumer inquiries, disputes, and complaints. They collaborate with credit bureaus, develop consumer support strategies, ensure compliance with regulations, create reports, and provide prompt and professional service to clients. The ideal candidate has excellent communication and problem-solving skills, can handle high volumes of inquiries, and is committed to inclusiveness and equal employment opportunities.
2 Days Ago
Remote
2 Locations
60K-85K Annually
Junior
60K-85K Annually
Junior
Insurance • Legal Tech • Social Impact
As a Paralegal/Client Manager at Atticus, you will drive client relationships, collaborate with attorneys, shape evidence for cases, and work with teams to enhance client service. This role provides exposure to legal practice and business operations, with opportunities for advancement or support for further education in law or business.

Top remote Companies in Cincinnati, OH Hiring Customer Success Roles

See All
Pie Insurance Thumbnail
Other • Machine Learning • Insurance • Fintech • Automation • Analytics
Fully Remote
400 Employees
Sprout Social Thumbnail
Software • Social Media • Marketing Tech • Business Intelligence • Analytics
3 Offices
1420 Employees
Zello Thumbnail
Transportation • Software • Productivity • Mobile • Logistics
Austin, TX
80 Employees
Applied Systems Thumbnail
Software • Payments • Insurance • Cloud • Big Data Analytics • App development
18 Offices
2780 Employees
Pluralsight Thumbnail
Software • Information Technology • Edtech • Cloud
5 Offices
1700 Employees
BlackCloak Thumbnail
Software • Security • Information Technology • Cybersecurity
Fully Remote
50 Employees
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