At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Operation Supervisor
Job SummaryIron Mountain is seeking a motivated and disciplined Operations Supervisor to join our Global Operations team. In this role, you will be responsible for driving daily workforce productivity, ensuring strict adherence to safety and security compliance, and optimizing route structures to meet operational metrics.
What You’ll DoIn this role, you will:
- Lead and empower the operations team by assigning specific responsibilities and providing mentorship to ensure the team consistently meets or exceeds performance goals.
- Collaborate with internal and external stakeholders to provide world-class customer service while using performance metrics to drive branch accountability and continuous improvement.
- Ensure total compliance with federal, state, and organizational regulations, including safety and security standards, while managing daily administrative accuracy and reporting.
The ideal candidate will have:
- 2–5 years of experience in Operations management within a warehouse or distribution environment.
- Strong knowledge of workforce management, including personnel scheduling, workload assignments, and cost control.
- Proven ability in leadership and data-driven decision-making, specifically using metrics to measure and improve team performance.
- High School Diploma or equivalent (Industry-standard certifications or a college degree is a plus).
- Salary details: $75,000 – $80,000 per year, based on experience.
- Shifts: Monday – Friday, 7:00 am – 4:00 pm (Occasional weekend work required).
- Location: 826 Church St., Morrisville, NC 27560.
- Competitive compensation and benefits aligned with experience.
- Generous paid time off and holidays.
- Flexible work options to support work-life balance.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth.
Skills Required
- 2-5 years of operations management experience within a warehouse or distribution environment.
- Strong knowledge of workforce management, including scheduling, workload assignments, and cost control.
- Proven leadership and data-driven decision-making using performance metrics to improve team performance.
- High School Diploma or equivalent (industry certifications or college degree a plus).
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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