Trade Operations Analyst

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Summary

The Trade Operations Analyst provides operational and analytical support of operations within a mortgage trading environment from deal origination through the lifecycle of the transaction including business analysis support. This includes regular and ad hoc reporting and data analysis. This role works closely with other team members within Arch Mortgage Funding as well as Arch Mortgage Insurance Underwriting Operations.

This role will sit hybrid in the Raleigh or Greensboro, NC office on a hybrid schedule of two days in the office, three days remote.

Responsibilities

• Using tools such as Excel, SAS, SQL and others ensure the accuracy, consistency, and integrity of the business unit data warehouse and resolution of discrepancies in collaboration with cross-functional stakeholders.
• Prepare standard and ad hoc reports for stakeholders throughout the business unit, ensuring accuracy of data, and providing overview analysis for the recipients.
• Develop new and enhance existing SAS/SQL programs and provide appropriate reporting and analysis of the results to enable management to make sound business decisions.
• Lead loan exchange and product & pricing engine (PPE) user acceptance testing activities to validate accuracy and resolve any identified discrepancies.
• Maintain and optimize funding memo and pricing validation logic and automation to support accurate mortgage loan trading activities.
• Collaborate with team members to create clear and concise technical requirements that support the business unit.
• Cross functionally works with Secondary Market, Credit, IT, Sales, Treasury, Accounting, vendors and other constituents in a collaborative environment.
• Collaborate with business in the development and maintenance of processes, policies, and operating procedures.
• Contribute to the adoption of new technologies and tools to fulfill business unit and company goals.
• Promptly escalate potential risk and exposures to management.

Knowledge & Skills

• High proficiency of Excel, SAS, SQL. Ability to learn other programming languages and tools as needed.
• Advanced critical thinking, quantitative, analytical and organizational skills.
• Experience working between multiple assignments simultaneously, with varied degrees of complexity, priority, and duration.
• Excellent interpersonal and communication skills to effectively collaborate and convey information to business stakeholders.
• Experience with Snowflake, Sigma helpful but not required.
• Ability to work effectively and independently as well as contribute to a team environment.
• Possess personal qualities compatible with a highly collegial and collaborative culture.

Education & Experience

• Bachelor's degree in Business, Finance, or other analytical field required or equivalent work experience.
• Mortgage loan trade operations, mortgage insurance, reinsurance, mortgage, or financial services industry experience preferred but not required

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Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.