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Top Customer Success Jobs in Raleigh, NC

Reposted 12 Days AgoSaved
Remote
Raleigh, NC
111K-143K Annually
Mid level
111K-143K Annually
Mid level
Natural Language Processing • Software
The Customer Success Engineer serves as a technical advisor to clients, providing tailored service delivery, workshops, and resolving complex issues to enhance product adoption and customer satisfaction.
Top Skills: C#Database ManagementJavaJavaScriptMagentoObjective-CPHPPythonRest ApiRubySalesforceShopifySwiftWeb Development
Reposted 12 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Fintech
The Senior Manager, Customer Success will lead a team to enhance customer satisfaction and retention by implementing effective strategies, managing KPIs, and fostering relationships.
Reposted 12 Days AgoSaved
Remote
Raleigh, NC
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Senior Customer Success Manager manages client relationships, drives product adoption, and ensures high customer satisfaction while collaborating on account strategies and product enhancements.
Top Skills: GainsightGmailGoogleMac O/SMS OfficeSalesforce
Reposted 12 Days AgoSaved
In-Office or Remote
Raleigh, NC
Senior level
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills: Cloud ComputingData ApplicationsJIRALinux OsNetworkingSalesforceSecurity
Reposted 12 Days AgoSaved
Remote
Raleigh, NC
45K-110K Annually
Senior level
45K-110K Annually
Senior level
Information Technology • Internet of Things
Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.
Top Skills: CRMCsp
Reposted 12 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Productivity • Software • Analytics
The Customer Success Manager will lead customer onboarding, foster strong client relationships, drive engagement, and ensure successful implementation of the Monograph platform.
Top Skills: ChurnzeroGoogle SuiteIntercomSalesforceSlackZoom
Reposted 12 Days AgoSaved
Remote
Raleigh, NC
92K-125K Annually
Mid level
92K-125K Annually
Mid level
Healthtech • Software • Biotech
As a Customer Success Manager, you will guide clients through onboarding and engagement with Color's cancer program, ensuring satisfaction and retention. You will build relationships, monitor performance metrics, and collaborate with internal teams to optimize client experiences and outcomes.
Reposted 12 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology
The Manager, Customer Success will lead the customer engagement strategy, focusing on onboarding, digital programs, and ensuring customer satisfaction and retention.
13 Days AgoSaved
In-Office or Remote
Raleigh, NC
250K-300K Annually
Senior level
250K-300K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
As Director of Customer Success, you'll lead a team to ensure customer health, growth, and retention, focusing on API strategy and platform adoption.
Top Skills: Api ManagementCloud Technologies
13 Days AgoSaved
Remote
Raleigh, NC
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Information Technology • Consulting
The Salesforce Client Success Consultant provides ongoing Salesforce CRM administration, user support, and assists in implementation projects while building trusted client relationships.
Top Skills: CongaDataloaderFormassemblyMarketing CloudMarketing Cloud Account EngagementSalesforceSdocs
13 Days AgoSaved
Remote
Raleigh, NC
65K-75K Annually
Senior level
65K-75K Annually
Senior level
Information Technology • Consulting
The Senior Client Success Manager serves as the main contact for clients, managing relationships, analyzing performance data, and enhancing client satisfaction through effective communication and strategic marketing recommendations.
Top Skills: Content Management SystemsGoogle AnalyticsWordpress
13 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Information Technology
Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.
Top Skills: BrazeCRMEmail MarketingIterableMarketing AutomationSalesforce Marketing Cloud
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13 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Marketing Tech • Sales
The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.
Top Skills: CRMSalesforce
13 Days AgoSaved
Remote or Hybrid
Raleigh, NC
95K-110K Annually
Junior
95K-110K Annually
Junior
Big Data • Cloud • Security • Software • Cybersecurity
Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.
Top Skills: ExcelSalesforce
13 Days AgoSaved
Remote
Raleigh, NC
Junior
Junior
Insurance
The Client Success Advisor manages client relationships, responds to inquiries, oversees software development projects, and provides training on proprietary software while pursuing upsell opportunities.
Top Skills: APIsCmsIntegrationsSaaS
13 Days AgoSaved
Remote
Raleigh, NC
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships to ensure value realization and retention. Drive adoption and engagement while collaborating with various teams. Handle escalations and influence renewal outcomes.
Top Skills: Internet TechnologiesJIRANetworking TechnologiesSaaSSalesforce
Reposted 22 Days AgoSaved
In-Office
Raleigh, NC
115K-135K Annually
Senior level
115K-135K Annually
Senior level
Information Technology • Security • Cybersecurity
The Senior Technical Support Customer Success Manager will manage key customer engagements, ensure account retention, address escalations, and collaborate with internal teams to improve customer experience.
Top Skills: It SecuritySaaSVulnerability Management
Reposted 22 Days AgoSaved
In-Office
Raleigh, NC
Senior level
Senior level
Fintech • Financial Services
The Client Success Manager will manage enterprise accounts, ensuring smooth installations, providing support, and cultivating relationships with key stakeholders for long-term growth.
Top Skills: Hardware PlatformsInformation TechnologyPayments
13 Days AgoSaved
Remote
Raleigh, NC
Expert/Leader
Expert/Leader
Software • Agriculture
The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.
Top Skills: Gainsight
13 Days AgoSaved
Remote
Raleigh, NC
Junior
Junior
Healthtech
As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.
Top Skills: Crm ToolsCustomer Success Software
13 Days AgoSaved
Remote
Raleigh, NC
90K-160K Annually
Mid level
90K-160K Annually
Mid level
Cloud • Fintech • HR Tech
The Customer Success Manager supports Federal Government customers, driving value and adoption of Workday products through personalized engagement and collaboration. Responsibilities include relationship building, value quantification, and strategic goal development to enhance the customer experience and ensure satisfaction.
Top Skills: Cloud SaasErpGainsightSalesforce
13 Days AgoSaved
Remote
Raleigh, NC
100K-1M Annually
Senior level
100K-1M Annually
Senior level
Fintech • Financial Services
Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.
Top Skills: Low-Code AutomationPlanhat
Reposted 13 Days AgoSaved
Remote
Raleigh, NC
65K-80K Annually
Junior
65K-80K Annually
Junior
Software
As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.
Top Skills: SalesforceVitally
Reposted 13 Days AgoSaved
Remote or Hybrid
Raleigh, NC
80K-92K Annually
Mid level
80K-92K Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager ensures clients achieve outcomes from their investment in AlphaSense, focusing on adoption and engagement, managing relationships, and driving growth through targeted support and training.
Reposted 13 Days AgoSaved
In-Office or Remote
Raleigh, NC
Senior level
Senior level
Software
Manage a growing portfolio of commercial customers, driving their success by advising on procurement processes, ensuring customer engagement and satisfaction, while collaborating with cross-functional teams.
Top Skills: ClmCoupaErpGrcHrisJIRANetSuiteServicenowWorkday
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